Mar Monte Hotel, in The Unbound Collection by Hyatt

Mar Monte Hotel, in The Unbound Collection by Hyatt Reviews

Mar Monte Hotel, in The Unbound Collection by Hyatt

1111 E Cabrillo Blvd, Santa Barbara, California, 93103See Hotel Details
Mar Monte Hotel, in The Unbound Collection by Hyatt
Mar Monte Hotel, in The Unbound Collection by HyattMar Monte Hotel, in The Unbound Collection by HyattMar Monte Hotel, in The Unbound Collection by Hyatt
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Guest Reviews

7.4/10
106 review
Verified reviews
Location7.5
Amenities7.5
Service7.3
Cleanliness7.5
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All reviews(106)
Positive reviews(5)
Reviews with photos/video(2)
Negative reviews(4)
Dean
Two Queen Room
Stayed in Jun 2024
Traveling with friends
41 review
10/10
Outstanding
Posted on Jul 17, 2024
The parking at $40 a night plus tax is too high, but other than that it was a lovely stay. Pool and hot tub were great and a nice relaxing atmosphere by the fires they light at night.
Guest User
King Room
Stayed in Mar 2024
Couple
4 review
6.5/10
Posted on Jun 13, 2024
Hotel feels a little dated and the location was quite far from town. We also couldn't get Hyatt points because we booked through Trip.
NNCTH
Two Queen Room
Stayed in Nov 2022
Traveling with friends
14 review
5.5/10
Posted on Dec 25, 2022
Great stay and bed are huge. However the service of a particular staff was really unpleasant and the hotel system does not tally with my booking at all! Trip.Com mentioned breakfast for 3 pax since I booked the stay for 3. Yet the staff insist it was 3 breakfast a day for 1 pax and did not mentioned that there was a $ capped for per pax breakfast. She insisted me to pay and did not want to speak to trip.Com herself. Also, insisted me to call trip.com on my own since I booked through a 3rd party. Help was not offered! I have to spent 30mins to seat at the lobby , ruin our itinery for the day and managed this hassle! Horrible experience overall at mar monte hotel.
chenbsi
Deluxe Two Queen Room
Stayed in Oct 2023
Family
18 review
4.5/10
Posted on Dec 29, 2023
The hotel room facilities are aging, the service attitude is bad, the hotel room is small, the sound insulation is poor, and the price/performance ratio is very poor.
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Guest User
King Room with Balcony
Stayed in Aug 2023
Family
2 review
5.5/10
Posted on Sep 20, 2023
The room is small. The beautiful environment depends on the natural scenery and not the hotel environment. The front desk staff has an arrogant attitude towards Asians. The parking fee of US$40 per day is very unreasonable in a small town. There is no need for valet parking like a Motel in the parking lot in front of the room. They force the guests to keep their car keys in order to ask for tips. It's actually owned by Hyatt, so Hyatt deducted big points.
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Sweeping
King Room
Stayed in Aug 2022
Traveling with friends
28 review
9.0/10
Great
Posted on Oct 22, 2022
The coconut grove by the sea, the scenery is infinite, the decoration is simple, comfortable and clean, the service is in place, the warm and generous, the breakfast is rich and delicious.
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JinwuzhijingJay
Deluxe Two Queen Room
Stayed in Dec 2024
Traveling with friends
10 review
10/10
Outstanding
Posted on Jan 25, 2025
酒店位置得天獨厚,靠近East Beach,過一條馬路就到。風景可是不能再美了 服務很周到貼心,還有代客泊車服務。當然要注意停車是收費的,也可以選擇停路邊免費
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Guest User
Two Queen Room with Balcony
Stayed in Dec 2024
Family
10 review
3.5/10
Posted on Feb 18, 2025
被Hyatt臻選迷惑了,實際上根本達不到Hyatt的水準。頂多算三星級,去客房的走廊很長,而且地毯不怎麼乾淨,有股陳年的味道。 停車費48美元每晚,不是一般貴,實際上根本不需要代客泊車,但沒得選,強行收費。 訂的房間是帶早餐的,但去吃早餐時被告知早餐廳關閉了,衹能自付,這也可以!!!在酒店餐廳點早餐衹能抵扣48美元,不足的自己付,實際上自己點早餐的話48美元是肯定不夠的。預訂時早餐是25美元每人,我們是3人,和前台argue後同意抵75美元,checkout時説賬單會Email給我,結果後來看到賬單時還是衹抵扣48美元。很無語!在美國也是第一次碰到這種沒誠信的酒店。
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