Guest User
October 29, 2024
Just had twelve fantastic nights here in October. My fourth time in Ibiza and this resort by far has been the best. After reading some of the negative reviews, I honestly don't know what people want/expect. The criticisms I felt are unwarranted. The staff (I've never seen so many staff at a hotel) were amazing; and couldn't do enough for you. Always welcomed you with a smile and greeting - particularly Antonia, Tutu & Micaela. We paid for an adult's only swim up room which was amazing. Room was adequately sized, with a balcony that dropped onto the poolside decking with parasol and two sunbeds. The swim up pool was sufficiently sized for those occasions when you just needed a cool down. Well kept and clean. The whole resort felt like a Caribbean resort, with palm trees and banana plants dotted around the well kept grounds. All the accommodation units were three storeys and all utilised the sloping topography, so that none of them felt too tall or overshadowing. The resort leads directly onto Playa Tarida which is a fantastic sandy beach which has shallow waters with the most turquoise waters I've seen. And at the time of year we went, wonderfully warm. Facilities were amazing and we didn't even use all of what was on offer. There's a large family pool at one end of the resort and an adult's only at the other end. There's also a large are called 'The Retreat' about a 5 min walk away, complete with its own bar/restaurant and children's splash pool and slides. The restaurant and food were fantastic and offered a wide selection of varying cuisines every day; and if you needed to know anything about the food, the chefs were able to advise as well as the head chef who made herself available on the floor everyday. The Beach Bar was well positioned and offered a little space to sit and people watch or read our kindles with an Aperol Spritz with the sound of waves in the distance. Something which we found extraordinary was the availability of premium branded drinks. Usually all-inclusives will offer a local alternative to spirits or mixers, but if you asked for branded vodkas, rums or gins, you could have them As others have said, the Sunset Bar was fantastic and offered amazing views of the horizon and potential sunset when the weather behaves - something the hotel nor TUI can control :D If I had to make any complaint, it would be that the WiFi was a bit spotty at times and occasionally dropped out. The bed was also somewhat uncomfortable but that was rectified quickly by Jana (Guest Relations) who was really helpful. But these are minor niggles, and didn't detract from a fantastic stay; we'd only been there two days and decided we would be coming back.