Casual de las Olas San Sebastián

As an economy hotel, it has a high cost-performance ratio, the room decoration is also good, and there is a holiday atmosphere.

Great hotel, but a little out of the city in a very poor area, which is a shame 

The room was very spacious and clean!

Good morning I think this is the last time I will make a hotel reservation through your Trip.com site. I book a night for 3 people at the Casual Hotel de las Olas San Sebastian, once I arrive there, I am told we are full and you must stay at the Casual DEL JAZZ hotel which is far from the city center at the other side of the bank with a view of the passing trains and the main road...no one wants to explain to us why, the phone number that you gave me on the Voucher to confirm my arrival is a call center number, and when I called them they gave me another number that I called several times and each time they leaves me on hold then they hang up on me.... unacceptable...... the hotel room was facing the train passage, so the room does not exceed 14m2. It's a room for 2 people and not for 3. They added a bunk bed which makes noise as soon as you lie down on it. the room is so narrow that there is almost no passage to enter the bathroom which smelled bad, since the ventilation did not work. In short it was horrible and this reservation really ruined our stay in San Sebastian.