Mercure San Sebastián Monte Igueldo Reviews

Room is clean. At check in, staff is not flexible about room selection and just saying it is full. Full mean full occupancy but does not mean room choice and view must be still considerable in early check in around 5pm

Amazing view! The hotel was really great and we enjoyed the stay! Also easy to get to the city. The only downside was, that the Bar/Cocktails weren’t up to the standard.

hotel is a little old but the location is prime as you’re located at the top. staff were lovely, you should have breakfast there to enjoy the morning views.

Perecer for couple

This hotel is the best in the world, with a great location and unobstructed sea views. This is my 4th stay here, and I always stay in this hotel when I bring management to visit clients. I am very satisfied!

Excellent hotel with incredible views. Very good cuisine. Ideal for a rest after walking through the bustling center. With a wonderful lobby with comfortable sofas and spectacular views. A 10! Excellent location.

Facilities: Inadequate... No hot water in the morning Service: Poor! No waiter to carry luggage

Everything was perfect. The hotel is a bit old and maybe doesn't deserve 4 stars. But we know that in Spain hotel stars are a bit more overrated than in France. The only problem is that one room wasn't ready when we arrived because our request for a large bed for the 2 rooms had not been taken into account. But nothing serious, our request was satisfied later. But for a 4 star... The setting is idyllic...

The hotel is located on Mount Igueldo, with a panoramic view of San Sebastian's famous Shell Beach and the city. The sea breeze is relatively strong in spring, but it can't block the beautiful scenery.

The hotel service attitude is extremely bad, especially the front desk staff, who have no professional qualities as a hotel service staff. The guest brought a child, not only deliberately made things difficult, but also damaged the passport, and looked high and mighty, and did not apologize at all. We wanted to call the police, but she kicked us out of the hotel. The hotel is on a hill, there is nothing at night, it is very dangerous⚠️. After traveling for so many years, this is the first time I have encountered such an arrogant and ** hotel!

I rarely write hotel reviews, but this time I really want to write about this seriously underrated hotel. The hotel is located on the top of the mountain on the side of Shell Bay, overlooking the entire Shell Bay. The scenery is invincible and the sunset is so beautiful. The hilltop pool is beautiful. There is a cable car up and down, 5 euros back and forth, directly to the beach, so convenient! There is also a small playground on the top of the mountain, which is slightly soiled, and the little one will like it. The hotel facilities are slightly old, and the sea view room is still invincible. Breakfast is not good, it is too simple. In short, this location is the only place to come to San Sai, and it is absolutely necessary to stay for one night!

Stunning location and stunning views! The hotel has recently been renovated in the common areas. In any case, these look recent and beautiful. The rooms, however, are less recent and pretty.

The hotel is located in an unbeatable location, on top of Monte Igueldo, with views of the Bahía de la Concha and the entire city of Donosti. The rooms are fully equipped, with views of the sea and the city, the lobby is very careful and stylish and the service, in addition to being friendly, is very attentive. Dinners and lunches both in the restaurant and in the cafeteria with the incredible views of San Sebastián are unique. It has been a great success.

We are delighted with our stay at the hotel which is really at the top with a breathtaking view of the sea and all of San Sebastian