Ascott Waterplace Surabaya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Sambikerep
Ascott Waterplace Surabaya
No.2 of Premium Hotels in Surabaya
Waterplace Residence, Tower D1, Jl. Pakuwon Indah No.KAV. 3-5, Babatan, Kec. Wiyung, Lontar, 60126 Sambikerep, Surabaya, East Java, Indonesia
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Located in Surabaya, Ascott Waterplace Surabaya is in the entertainment district, a 1-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This 4.5-star aparthotel is 5 mi (8.1 km) from Surabaya Town Square and 7.5 mi (12 km) from Royal Plaza Surabaya.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center. Additional amenities at this Art Deco aparthotel include complimentary wireless Internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center and dry cleaning/laundry services. This aparthotel has 2 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 182 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.Show More
We Price Match
Highlights
Free parking
Airport pick-up available
Delicious Breakfast
Lots to doAmenities
Golf course
Outdoor swimming pool
Executive lounge
Gym
Public ParkingFree
Priority airport pick-up
Car rentals
Bar
All Amenities
Property Description
Located in Surabaya, Ascott Waterplace Surabaya is in the entertainment district, a 1-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This 4.5-star aparthotel is 5 mi (8.1 km) from Surabaya Town Square and 7.5 mi (12 km) from Royal Plaza Surabaya.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center. Additional amenities at this Art Deco aparthotel include complimentary wireless Internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center and dry cleaning/laundry services. This aparthotel has 2 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 182 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Show More
4.6/5
GreatEverything is very good. I stayed for a week and felt like home.
All 70 Reviews
Surroundings
Airport: Juanda International Airport
(23.4 km)
Train: Surabaya Gubeng Train Station
(12.3 km)
Train: Surabaya Pasar Turi Train Station
(15.3 km)
Landmarks: Surabaya Convention Center (SCC)
(180m)
Landmarks: Amazone - PTC Surabaya
(270m)
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Rooms
Guest Reviews
Services & Amenities
Policies
6
One Bedroom Penthouse
1 King bed
112m² | Floor: 33
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
Two Bedroom Executive Apartment
1 Queen bed and 1 King bed
100m² | Floor: 1-33
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
One Bedroom Deluxe Apartment
1 King bed
46m² | Floor: 1-33
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
One Bedroom Executive Apartment
1 King bed
53m² | Floor: 1-33
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
Two Bedroom Deluxe Apartment
2 Single bed and 1 King bed
90m² | Floor: 1-17
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
9
Three Bedroom Executive Apartment
2 Single bed and 1 Queen bed and 1 King bed
113m² | Floor: 1-17
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Hide Room Types
Guest Reviews
4.6/5
Great
70 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.6
- Location4.7
- Service4.6
Average for similar properties in Sambikerep
AI Summary
The accommodation provides great value for money, with discounts available. It has convenient location near shopping malls, supermarkets, and restaurants. Guests appreciate the spacious, comfortable, and clean rooms.
ZCindyi
December 22, 2024
Everything is very good. I stayed for a week and felt like home.
Original TextTranslation provided by Google
Guest User
December 15, 2024
I booked a one-bedroom suite for my father-in-law and mother-in-law for 11 days. On the third day, my mother-in-law accidentally fell in the bathroom of the room and broke her bones. The hotel lobby manager immediately helped arrange an ambulance to send my mother-in-law to the emergency room of the largest local hospital. He accompanied her all the way. After completing the basic treatment, we decided to leave Surabaya and return to Singapore that day to continue treatment. The hotel lobby manager arranged their hotel car to take us to the airport. The lobby manager also accompanied us to the airport and waited until we boarded the plane safely before he left. They also helped us translate the local language, so the service was very thoughtful and careful. Although we had an accident this time and had to end our trip early, we were very relieved to have the hotel's careful care. Next time we go to Surabaya, Indonesia, we will come back to stay in this hotel.
Original TextTranslation provided by Google
Anonymous User
August 23, 2024
To be honest, it's pretty average
Original TextTranslation provided by Google
Guest User
July 11, 2024
The location is great, there is a big shopping mall downstairs, and the room is very quiet. The service staff is very enthusiastic and all problems can be solved in time.
Original TextTranslation provided by Google
Nange
June 18, 2024
設施：ok
衞生：ok
環境：ok
服務：ok
Translate
Huangxinning
May 29, 2024
Very satisfied, the functional facilities are very complete, we will stay there every time we go on a business trip, and I will recommend friends to stay there.
Original TextTranslation provided by Google
Guest User
April 28, 2024
room is.well decorated, kitchen is nice to.have, cutlery and other kitchenware is enough.to cook a nice meal. the mall is just across the street, the mall is ok with many restaurant and two supermarket. the service is complex and redundant with many paperwork. if you drive a car it will be even.more ridiculous.
Yanyichi
April 28, 2024
Surabaya is very clean overall, and there is a shopping mall opposite the apartment.
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Golf course
Off-site
Outdoor swimming pool
Executive lounge
Gym
Public Parking
Free
Priority airport pick-up
Additional charge
Car rentals
Bar
Nightclub
Restaurant
Taxi booking service
Airport shuttle drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Secretarial services
Children's pool
Playground
Water park
Additional charge
Water slide
Kids' club
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Multi-function room
Playground
Water park
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Limited parking spaces Reservation needed.
Public Parking
Free
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Airport shuttle pick-up
Additional charge
Car rentals
Station pick-up service
Additional charge
Airport shuttle drop-off
Additional charge
Station drop-off service
Additional charge
Business Services
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Multi-function room
Secretarial services
Multimedia display system
Coworking spaces
Front Desk Services
Safe at front desk
Luggage storage
Free
Wake-up call
Concierge service
24-hour front desk
Languages Spoken
English
Indonesian
Food & Drink
Bar
Room service
Public Areas
Shopping mall
Elevator
Smoking area
Executive lounge
Water purifier
Health & Wellness
Golf course
Off-site
Hair and beauty salon
Gym
Beauty and makeup
Activities
Nightclub
Water park
Additional charge
Water slide
Beach towels
Cleaning Services
Laundry service (on-site)
Dry cleaning
Additional charge
Ironing service
Clothes dryer
Clothes steamer
Facilities for Children
Playground
Kids' club
Children's pool
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Front desk hours: 24/7
To check-in, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 5 years old and under | Adding crib: Free |
Children 6 years old and over | IDR 588,235 (approx. €34.93) per person per night |
Breakfast
TypeWestern
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | IDR 82,353 (approx. €4.89) per person |
Children 13–17 years old | IDR 164,706 (approx. €9.78) per person |
Adult | Buffet:IDR 164,706 (approx. €9.78) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 500,000 (approx. €29.69) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 15 years old.
Paying at the Hotel
Property Description
- Opened: 2015
- Number of Rooms: 182
Located in Surabaya, Ascott Waterplace Surabaya is in the entertainment district, a 1-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This 4.5-star aparthotel is 5 mi (8.1 km) from Surabaya Town Square and 7.5 mi (12 km) from Royal Plaza Surabaya.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center. Additional amenities at this Art Deco aparthotel include complimentary wireless Internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center and dry cleaning/laundry services. This aparthotel has 2 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 182 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.