Brigitte
May 24, 2023
On arrival we had problems checking in as I didn't get an email from the supplier or the hotel. Because this e-mail was important to get access to the hotel (digit code - a small box in which the box can be opened with the pin code, like a bicycle lock). Thank goodness there was a new guest who gave me the hotel password so I could check my email. Unfortunately, I did not receive any access data from the hotel. However, the hotel had a banner hanging on which the hotel's contact details and phone number could be read. Called there and described my problem to her. She asked me for my first and last name and she gave me the access data verbally (English). Everything worked perfectly. Hotel is about 25-30 minutes walk (from Victoria Station and shopping center) 5 minutes by car
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