Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.5
Service8.5
Cleanliness8.6
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All reviews(70)
Positive reviews(48)
Reviews with photos/video(19)
Negative reviews(1)
Guest User
Garden View Room - King Bed With Aqua Park Access
Stayed in Mar 2025
Solo traveler
2 review
10/10
Outstanding
Posted on May 15, 2025
I actually stayed in Juweira hotel (adults only), because Rotana was overbooked. I'm glad that I stay in Juweira - it was calm, clean, food was good without waiting lines. Special thanks to Ann - Rotana's manager, very professional, who helped me with Juweira booking and introducing these hotels area.
I had breakfast and lunches in Rotana- It was good, good choice and good food. Hope to come back one day:)
Mustafa totish
Spacious Family Garden Room With Aqua Park Access
Stayed in Mar 2025
Family
11 review
10/10
Outstanding
Posted on May 11, 2025
Amazingly Rotana
Raz007
Garden View Room -Twin Beds With Aqua Park Access
Stayed in May 2023
Family
1 review
7.0/10
Posted on Jul 2, 2023
Good property but cleanliness need to taken care of. Lighting in room could be better. Perfect ambience for family vacation.
saif agha
Family Classic Room Non smoking
Stayed in Jun 2024
Couple
8 review
9.0/10
Great
Posted on Aug 3, 2024
The best hotel ever
Mingwanghadi
Garden View Room -Twin Beds With Aqua Park Access
Stayed in Jan 2025
Family
22 review
9.0/10
Great
Posted on Feb 19, 2025
I stayed for three days and two nights and didn't meet a single Asian person... This is amazing in this era. I was eating at the restaurant next door and chatting with the owner. A Czech who had been to Xiamen for three years said that he could meet about 10 Chinese people every year. They were all Europeans, and there were almost no Americans. Many people couldn't speak English when communicating.
The resort is very large, with good check-in service. There is a shuttle bus to the room and introduce the park and activities. There is a free water park to go to, but it is closed on Sundays and Mondays. There are also some other activities. The resort is connected to the surrounding villa park and is very large.
The hotel's beach area is very long and the surfing is great. On the first day, we encountered a strange tide, which was filled with countless lively Antarctic krill and large conchs.
The breakfast was good. There was fried beef and mushrooms on the first day and fried chicken liver on the second day.
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6/19
Guest User
Ocean View Room - Twin Beds With Aqua Park Access
Stayed in Apr 2025
Solo traveler
12 review
10/10
Outstanding
Posted on May 13, 2025
Beautiful and comfortable environment
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Guest User
Classic Twin Room-Non-Smoking
Stayed in Aug 2023
Business traveler
4 review
10/10
Outstanding
Posted on Oct 9, 2023
The scenery of the hotel is so beautiful. If only we could set it up as a separate resort in China.
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Guest User
Classic Twin Room Non smoking
Stayed in Jul 2022
Family
2 review
10/10
Outstanding
Posted on Aug 12, 2022
The hotel room is very new, the service of the seaside hotel is also very good, it is very clean, but it is a bit humid, which is also related to the local weather
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Guest User
Ocean View Room - Kind Bed With Aqua Park Access
Stayed in Apr 2025
Couple
4 review
9.0/10
Great
Posted on Jul 6, 2025
很難想象在阿曼有這樣的奢華度假酒店 海灘很棒
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Abdulla A
Stayed in May 2025
Couple
2.0/10
Posted on Jun 28, 2025
This was one of the worst hotel stays we’ve ever had. Staff were shockingly rude—especially Ann and Mohamed at the front desk. They showed zero empathy toward my pregnant wife. The room was far from reception, and the call center ignored all our pre-arrival requests. When we asked for a late check-out due to my wife’s condition, they kept changing their response from 2 to 2:30 to 3 with clear rudeness. No concern for her health—only cold, unprofessional behavior. Absolutely not recommended. Rotana should be ashamed.
Response from Property: Dear Abdullah, thank you for taking the time to share your review on TripAdvisor. Please accept our sincere apologies for the inconvenience you experienced during your stay. Regarding your comments and after a thorough investigation, I was informed by the team that after check-in, another room was offered to you for a change. However, you decided to remain in the original room. The team also provided you with a complimentary late check-out until 4 PM as a gesture of goodwill. Please rest assured that we take your feedback seriously and will continue to work on improving our services to ensure a more comfortable stay for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with the excellent experience you deserve. Kind regards, Ahmed Afifi Hotel Manager
MiroPrague
Stayed in May 2025
Couple
10/10
Outstanding
Posted on Jun 4, 2025
The Salalah Rotana Resort is a sprawling complex with plenty of friendly staff who take good care of guests. While the resort itself may not be the newest, the spacious rooms with terraces are clean and well-maintained. The technical problem with the door was immediately solved by the called personnel. The restaurant and pool areas as well as the beach with sun loungers have sufficient capacity. There is also a nice selection of refreshments on the beach during the day. Breakfast and dinner offer a wide selection of dishes. It is important to remember that we are not in Europe, but in an Islamic country. The nice thing about Oman is the local authenticity. Many of the entertainment programmes are designed especially for children. But adults will enjoy them too. Attractive excursions are completely trouble-free thanks to the safety of the country. Car rental at the hotel is very cheap. On the contrary, the offer of optional excursions by the delegate of the travel agency was quite expensive. The stay in Rotana Salalah, the beautiful sea with its rich fauna and the natural beauty of Oman certainly met our expectations.
6/9
Response from Property: Dear Guest, Thank you for sharing your detailed feedback. We are delighted to hear that your stay at Salalah Rotana Resort was in line with your expectations. It is our commitment to provide a high standard of service and a welcoming environment, and we appreciate your recognition of these efforts. Your comments are invaluable as we continually strive to enhance our guest experience. We look forward to welcoming you back for another memorable stay. Kind regards, Ahmed Afifi Hotel Manager
Woj G
Stayed in Feb 2025
Couple
10/10
Outstanding
Posted on Mar 29, 2025
This was our fifth great stay at Rotana Salalah. Great service, which created a wonderful atmosphere - thanks to Mrs. Bindu and the whole Team. Great location, beautiful beach, weather, peace and unforgettable atmosphere. Very good cuisine - the Chef and his Team cook wonderfully. Paradise... We will definitely come back again.
6/22
Response from Property: Dear guest, Thank you very much for your review on TripAdvisor. We're thrilled to hear that you had another wonderful stay at Rotana Salalah. We're grateful for your appreciation of our team, the location, and the cuisine. we look forward to welcoming you back at Salalah Rotana Resort. Best regards, Ahmed Afifi Hotel Manager
96andan
Stayed in Feb 2025
Couple
10/10
Outstanding
Posted on Mar 24, 2025
Really nice resort. The amenities are great and people are really friendly. Restaurant Arabesque has good food and nice people. Chef Isa is really friendly and made a really nice meal. The beach has really soft sand. The resort is connected to other hotels that you can go and eat there or enjoy the pool.
6/13
Response from Property: Dear Guest, Thank you for sharing your feedback on TripAdvisor! We’re thrilled to hear that you had a great experience at our resort and enjoyed the delicious food at the Arabesque restaurant. I will be sure to pass on your kind words to Chef Isa! We’re also pleased to know that you enjoyed the beach and the convenience of being connected to other hotels. We look forward to welcoming you back for another memorable stay! Best regards, Ahmed Afifi Hotel Manager
Natálie M
Stayed in Feb 2025
Family
10/10
Outstanding
Posted on Mar 31, 2025
Rotana resort in Salalah is very well located - approximately 30 minutes from the airport by the bus which is great. The city centre of Salalah is around 20 minutes if you go by car (or local cabs which can be found ight in front of the hotel - the receptionist can provide that). Nearby the resort is other hotels which are completing a big complex of resorts with beautiful beach, shops, incredible sea and the kindest people you can think of. The resort also includes aquapark for kids, tennis playground or local fishing. The room was kept clean the whole time and everytime we needed something the staff provided it quickly without any further complications (for example an extra towel). The surroundings are calm, all you can hear from outside is the sea splashing into the coast (we had a room with a sea view, keep that in mind). In Rotana there are a lot of restaurants you can choose from, if you are a “club person”. We recommend every single one of them, but personally we enjoyed Beach bar restaurant, the most! However during our stay everyone was friendly to us, always welcoming and happy to help. People, who are working at Rotana are happy to be there and will provide you an amazing service. Special thank you goes to Bindu, Nia & Snow from Beach bar restaurant - I’ve never felt so welcome during my stay somewhere. They made every day special and cherished and I will always remember them as the kindest human beings. Bindu, Nia & Snow please know that we miss you and we hope to see you soon!
Response from Property: Dear guest, Thank you for sharing your feedback on TripAdvisor. It is truly a pleasure to read how fantastic your visit was at Salalah Rotana Resort. Thank you for all your kind comments and I look forward to welcoming you again in the future. Best regards, Ahmed Afifi Hotel Manager
eylül y
Stayed in Feb 2025
Couple
10/10
Outstanding
Posted on Mar 23, 2025
It is amazing hotel,no time to be boredgenerally really good quality and service, specially Turkish restaurant, staff and chef is so friendly and super helpful. Oman speacially Salalah is full of surprises for us, so positively impressed.
Response from Property: Dear guest, Thank you for sharing your feedback on TripAdvisor. We're thrilled to hear that you had such a great time at our hotel, especially at Arabesque restaurant. It’s fantastic that you found the staff and chef friendly and helpful. We’re also happy to know that Salalah and Oman left such a positive impression on you. We look forward to welcoming you back for more memorable experiences! Best regards, Ahmed Afifi Hotel Manager