Hôtel Mercure Paris Ouest Saint-Germain
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1 room, 2 adults, 0 children
All properties in Saint-Germain-en-Laye
Hôtel Mercure Paris Ouest Saint-Germain
11 Av. des Loges, Saint-Germain-en-Laye, Ile-de-France, 78100, France
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Highlights
Free parking
Ideal location
Delicious breakfast
Lots to do
Pets welcomeAmenities
Public parkingFree
24-hour front desk
Luggage storageFree
Bar
Restaurant
Bicycle rental
Multi-function room
Wake-up call
All amenities
Property Description
Refurbished with an all-new look in 2022, the Mercure Saint-Germain-en-Laye hotel straddles town and country, on the edge of woodland and mere yards from the Castle. Relax and unwind in an authentic new retreat featuring cheery open areas: a cinema-lounge, library, bar, A l epicerie restaurant, fitness room and adaptable meeting rooms.
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6.9/10
Cleanliness6.9
Amenities6.9
Location6.9
Service6.9
All 40 reviews
Surroundings
Airport: Paris Orly Airport
(38.5 km)
Train: Saint-Germain-en-Laye Station
(650m)
Train: St-Germain-Gde-Ceinture
(1.8 km)
Landmarks: Église Protestante Unie de Saint-Germain-en-Laye
(130m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Standard Twin Room
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
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7
Standard Room with Double Bed
1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
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7
Superior Room with Double Bed
1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
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Standard Room ( Multiple Beds )
1 Double bed and 1 Single bed
Non-smoking
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Standard Single Room
1 Single bed
Has window
Non-smoking
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Guest Reviews
6.9/10
40 reviews
- Cleanliness6.9
- Amenities6.9
- Location6.9
- Service6.9
Average for similar properties in Saint-Germain-en-Laye
Review summary
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Staff: Guests consistently praise the friendly and welcoming staff across various departments, including reception and restaurant service. Their helpful and accommodating nature contributes significantly to the overall positive experience at the hotel.
864pravinl
April 11, 2025
I stayed here for only one day.. or rather Half day. Staff was good and helpful.. Only shortcoming I saw was that room I was provided was very small. Rarely any space for even moving around bed.. I have stayed earlier in Mercure Hotels.. I was Expecting a better, Bigger Room..
Guest User
November 3, 2024
Arrived in Paris late at night two weeks ago, for our wedding anniversary celebration. I had booked this hotel in July, 2024 after reviewing a very glossy web site that after all was a trap of $320 USD a night. The room was dirty (soiled rugs, towels, food leftovers and an unpleasant odor). With my wife in tears we left immediately. With the assistance of the front desk I got the full refund.
Caroline
November 10, 2024
Nice hotel in a lovely location
After having read a number of negative reviews about this hotel, I was pleasantly surprised. I stayed in one of the nice renovated rooms. The hotel was in a lovely location close to the castle. The service was good and staff helpful.
My only small complaint is there was no shower gel in my room nor milk for tea/coffee.
Guest User
August 20, 2024
Problems with a privileged room that cost ~400EUR/night: 1. When the AC is running, it makes a noise at an interval of 2 mins. When it is shuts down, the noise remains and the frequency reduces. We were told that all the rooms of this hotel have this problem. Video attached. 2. Toilet and bathroom doors don't close. Videos attached. 3. Bathroom window had somebody's underwear in the window sill. Video attached. Video attached. 4. Water boiler already had leftover water from before and therefore is now moldy. Picture attached. 5. Only one chair in the room. No facilities to sit and relax except for the bed - this is unhygienic. Picture attached. 6. Shower cap is of low quality. It simply burst when I tried to open it. Pic attached. 7. Shower head and shower knob are broken. Pictures attached. 8. Coffee machine is available but no suitable coffee capsules to make use of the machine. Pic attached. 9. Rooms aren't sound proof. We woke up multiple times in the middle of the night and very early in the morning due to the noise from the corridor.
Lisa
August 1, 2024
Problem with the booking decreased the impression. Also no conditioner in the shower.
Guest User
February 7, 2024
This Mercure is really as bland as a hotel can get. It’s extremely outdated. My room (which was the higher end room - privileged I think it’s called), had a black and stained carpet, green painted walls and pink tiles in the bathroom. The design is clearly horrible but it’s also worn out and a bit dirty. The breakfast was at least pretty good. All that for €235. I will not come back here.
Guest User
June 29, 2025
Rustig, schoon hotel op 15 minuten lopen van het centrum. Personeel niet echt geïnteresseerd. Lang wachten voor er iemand kwam om ons in te checken. Ontbijt redelijk tot matig, er is altijd wel iets op: brood, jam, fruitsalade, roerei, kaas, jus d’orange….Je moet er dan echt om vragen terwijl er toch personeel rondloopt. Met een beetje mazzel parkeren voor de deur, schuin inparkeren, maar het straatje loopt dood dus achteruit uit rijden. (Krap) Douchevloer is spekglad, oppassen! Lift is klein en langzaam.
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Guest User
April 14, 2024
Un bel hôtel, une très belle chambre, un personnel très accueillant. Un bon restaurant sur place. Hôtel de bon niveau, chambre très propre et très confortable, hôtel bien situé. Parfait pour visiter cette jolie ville le temps d’un week-end!
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Services & Amenities
Most popular amenities
Public parking
Free
24-hour front desk
Luggage storage
Free
Bar
Restaurant
Bicycle rental
Multi-function room
Wake-up call
Wi-Fi in public areas
Free
Bar
Restaurant
Restaurant
Restaurant
Open for: Breakfast
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Bicycle rental
Front desk services
24-hour front desk
Express check-in and check-out
Safe at front desk
Luggage storage
Free
Wake-up call
Languages spoken
English
French
Spanish
Food & drink
Bar
Room service
Snack bar
Public areas
No smoking in public areas
Garden
Water purifier
PA and sound system
Elevator
Cleaning services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Business services
Multi-function room
Fax/copying service
Additional charge
Accessibility
Accessible rooms available
Safety & security
First aid kit
Intruder alarm
Smoke detector
CCTV in public areas
Fire extinguisher
First aid room
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 06:30-11:00 Open
| Age | Fee |
|---|---|
Adult | Buffet:€19.50 (approx. PHP 1,326.39) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of €30.00 (approx. PHP 2,040.60) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowed on requestAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1899
- Renovated: 2022
- Number of Rooms: 56
Phone:+33-1-39215090
Email:HA072@ACCOR.COM
Refurbished with an all-new look in 2022, the Mercure Saint-Germain-en-Laye hotel straddles town and country, on the edge of woodland and mere yards from the Castle. Relax and unwind in an authentic new retreat featuring cheery open areas: a cinema-lounge, library, bar, A l epicerie restaurant, fitness room and adaptable meeting rooms.
Frequently Asked Questions
What’s the cancellation policy at Hôtel Mercure Paris Ouest Saint-Germain?
The cancellation policy at Hôtel Mercure Paris Ouest Saint-Germain depends on your room type and booking terms.What’s the cancellation policy at Hôtel Mercure Paris Ouest Saint-Germain?
What are the check-in and check-out times at Hôtel Mercure Paris Ouest Saint-Germain?
Check-in at Hôtel Mercure Paris Ouest Saint-Germain starts from 14:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Hôtel Mercure Paris Ouest Saint-Germain?
Are pets allowed at Hôtel Mercure Paris Ouest Saint-Germain?
Yes, pets are allowed at Hôtel Mercure Paris Ouest Saint-Germain, but it’s recommended to contact the property directly to confirm.Are pets allowed at Hôtel Mercure Paris Ouest Saint-Germain?
How do I get to Hôtel Mercure Paris Ouest Saint-Germain from the nearest airport?
The nearest airport is Paris Orly Airport, located about about 45 mins from hotel by car (38.5 km) away.How do I get to Hôtel Mercure Paris Ouest Saint-Germain from the nearest airport?
Does Hôtel Mercure Paris Ouest Saint-Germain offer airport transfer services?
No, Hôtel Mercure Paris Ouest Saint-Germain doesn’t offer airport shuttle or transfer options.Does Hôtel Mercure Paris Ouest Saint-Germain offer airport transfer services?
About This Property
| Nearest Airport | Paris Orly Airport |
|---|---|
| Distance to Airport | 39.32KM |
| Nearest Train Station | Saint-Germain-en-Laye Station |
| Distance to Train Station | 0.65KM |
| Average Price From | PHP9068 |
| Hotel Star Rating | 4 |