St Croix Suites - St Croix Falls

Location: Some users mentioned convenient location, like walking distance to a supper club & lounge. Also, good location was noted by some.

When we first walked in the lobby is hot and stuffy and there was an older man sitting with his barefoot on the couch. The lady that checked us in was pleasant, but seemed busy with phone calls and lobby filling up. We got to our room and I noticed a pillow stuffed behind the post of the bed, I did take a pic of this and showed it to the clerk and asked if housekeeping was done which our room was marked off as it was. She did offer to take care of it for us, but we said we would get it, may want to check under the beds when cleaning as there was a plastic bottle and cup under there. When we went to get our bags the older man was in the lobby, but this time barefoot on the coffee table. The continental breakfast consisted of: sliced bread, gallon of milk and fruit bowl in the fridge, some waffle batter sitting on counter in a pitcher, and a few pastries....coffee also ends at 9am. The fireplace in our room didn't turn on, I didn't mention this at checkout as the checkout is basically putting your key in a box, not even a "How was your experience?" Also, we found the iceberg that sunk the Titanic in the mini fridge, which limits space.

This place is absolutely disgusting. We were in a second floor unit facing the parking lot on the back side of the building, it had an exterior walkway. To have any sort of light in the room we had to open the blinds, or deal with it being dark in the room. Everyone that walked by had looked in to our room. The bed was very uncomfortable. A king, with 3 very flat pillows. A bathroom that looked like it was ready to fall apart with nasty towels, none even remotely matched, they were scratchy and nasty looking. You can't get any extra pillows or towels because they say they don't have enough to give extra. So you'd better bring your own of any size you may need.I'm glad I packed beach towels, we used paper towels for everything else. The "dinette" if you can call it that, had an actual office chair, and a chair you'd expect to see in a hotel. The couch..... I never touched it for fear of what what was on or in it. The decor was uhhhh very 1970's the smoke detector looked like it quit working in the 80's the fuse box.... let's not go there. Stains all over everything, dead bugs in every corner, cobwebs in most of the corners. Garbage under the sink, where a can should be. If you want to use the shower.....There's very little water pressure. The complementary toiletries were a sample size half empty bottle of shampoo, and a few standard hotel bars of hand soap. There were car repairs going on in the parking lot. Pulling up to the building the signage is minimal, with only one vehicle in the front of the building thats covered half way in tarps, it gave a bates motel vibe. Many of the other "guests" gave myself and my boyfriend that feeling of i could not walk out of the room without him. The parking lot is in shambles. Sleeping in the car in a random parking lot would have been safer and cleaner. Staff was argumentative about everything and magically forgot how to speak English unless they were taking your money.