Days Inn by Wyndham St. Charles IL

The hotel room was great nice and clean, the staff were very helpful and kind. The room was nice and warm exactly what was needed on a cold day. The room was large and spacious. I would stay here again if in the area.

Make sure you call the property before you arrive to make sure you are getting the room you booked. Valance hanging off the wall over curtains. Base of toilet dirty. Coffee lines on wall from a previous occupant. Person behind counter less than helpful. Not worth the price. Next visit to St. Charles we will stay elsewhere.

Firstly, your company sends me a nice text welcoming me and asks that if I need anything to text. I did request more pillows and never heard back. Paper thin walls. Heard drunk neighbors have an argument at midnight. After that heard upstairs person in high heels clomping around. Then at 8am your company texts me and asks when I’m checking out! Terrible customer service!

The front desk clerk double charged me for the room. I brought it to his attention and he wouldn't change it. Claims ******* charged me when it clearly said days Inn st. Charles in St. Charles , ill Twice. I had to make a claim with my bank instead of owning responsibility. I only stayed 1 day because of it! Stressful for sure and I couldn't rest knowing i was doubled charged and spent 2 hours on the phone.

This motel showed 4 stars but it's 2.5 stars at the most. It was... fair. The rooms were clean... enough. The flimsy bath towels might as well have been 40-grit sandpaper. The pool wasn't open, Sunday breakfast ended way too early at 9:00 am, the desk clerk felt a little bit creepy, and the outdoor hallways had orange gunk throughout (see the photos). It's just a cheap 2.5-star motel.

nice location, rooms were clean, staff was helpful and friendly.