La Quinta Inn & Suites by Wyndham Safford Copper Valley

We booked a suite with Baymont when we made our reservations. We did not receive a suite. Upon our arrival we asked if they had new construction going on. The lady at the desk informed us that they had renovations on going. The lady at the front desk was not very helpful and seem very curt and wanting to disengage with us. We received our room key and went to the room using the elevator which had construction going on at the entrance to the elevator. We proceeded to room 225 and were very surprised to note that the striker plate on the door frame was not there. The door latch would just be in the hole where the striker plate should be installed, and the door was not secure. The room was not completely furnished. A table and chairs were missing. We were very disappointed and will not stay there again. I am curious why would the lady at the front desk put us in a room under construction and /or not completed yet? I believe you have a serious problem with staff and their people skills. Thank You !!! Our booking number is ***********, our confirmation number is *************.

This property is being remodeled which I would have liked to have known before I book. The bathtub was not very appealing. The toilet ran on and off all night. I put the do not disturb sign on the door but at 9:20 am there was knock on the door twice only to ask me if I needed anything! Very rude!!

It’s was a nice stay just a lil noisy in the hallways at times. But for the most part, it was an enjoyable experience. The bed was comfy. I like the body wash hair, conditioner, and shampoo and lotion. it’s all in a pump system in the shower and by the sink.

My room was next to the stairwell and exit. Both doors slammed so violently and traffic was coming in and out all night. The room door had gaps along the sides that allowed light, and likely critters, into the room. It had potential, but made for a terrible night's sleep.

Firstly, the staff was great! Housekeeping was SO NICE! The room was comfortable and spacious - def a room you can come back to and relax and be comfortable

Nice upgrade The hostess initially gave me a room with a king bed initially, didn’t know until we got in the room. Supposed to be 2 queen beds. When I went to change it, she upgraded us to a suite with 2 queen beds and a sofa! That was very nice of her! Was also pleasantly surprised to get housekeeping. We only stayed 2 nights! Much better than my last experience at a Wyndham!