HUUS Gstaad

HUUS Gstaad Reviews

HUUS Gstaad

Schönriedstrasse 74, Saanen, Canton of Berne, 3792, SwitzerlandSee Hotel Details
HUUS Gstaad
HUUS GstaadHUUS GstaadHUUS Gstaad
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1 night

Guest Reviews

8.9/10
Very Good
78 review
Verified reviews
Location8.9
Amenities8.9
Service8.9
Cleanliness8.9
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All reviews(78)
Positive reviews(39)
Reviews with photos/video(8)
Negative reviews(9)
Jed Sean
Northfacing Double Room
Stayed in Dec 2024
Travel with friends
7 review
8.0/10
Very Good
Posted on Mar 6, 2025
Love the lodge! Rooms spacious and very beautiful. Toilet is on the smaller side for resorts around Gstaad
VSLOw
Northfacing Double Room
Stayed in Jul 2024
Solo travelers
54 review
10.0/10
Outstanding
Posted on Aug 11, 2024
Great hotel, very nice, friendly staff, clean abd beautiful room. Will come again
Guest User
Northfacing Double Room
Stayed in Jan 2025
Couples
1 review
9.5/10
Amazing
Posted on Feb 7, 2025
Really nice Hotel for winter vacations
Zaf
Northfacing Double Room
Stayed in Jul 2024
Family
2 review
10.0/10
Outstanding
Posted on Sep 5, 2024
Excellent place with a great view. Will visit again
Guest User
Northfacing Double Room
Stayed in Apr 2022
Other
1 review
5.5/10
Posted on Jul 13, 2022
Very rude staff.
kaea
Double Room, View (Southfacing Restricted View)
Stayed in Jul 2024
Couples
14 review
10.0/10
Outstanding
Posted on Aug 17, 2024
The hotel management level is really impeccable. Very good location, worth returning to stay. The room is also equipped with an outdoor backpack, suitable for mountain hiking, and also suitable for a three- or four-day vacation.
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Diana
Double Room, View (Southfacing Restricted View)
Stayed in May 2024
Family
30 review
10.0/10
Outstanding
Posted on Jun 22, 2024
Great service and beautiful environment
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Shabi A
Stayed in Jul 2024
Travel with friends
10.0/10
Outstanding
Posted on Aug 28, 2024
My experience of staying at HUUS was impeccable, from their pick up till drop service was great. We loved the location of the property, at height and at calmness. Our Check in took 2 mins and the whole experience of stay was in comfort which was wonderful. Staffs are really helpful. We loved the outdoor cycling experience and the warmth of the hotel.
Guest User
Stayed in Jan 2025
Other
10.0/10
Outstanding
Posted on Feb 17, 2025
Amazing staff! Room service staff were brilliant! Michael Laura and Diane excelled at their job. Never seen such good room cleaning and arranging. Great staff in Bar and restaurants. They really were faultless. Well done the chief hotel manager. Its a great place to stay and be looked after. Very professional everything.
Guest User
Stayed in Dec 2024
Family
10.0/10
Outstanding
Posted on Jan 25, 2025
Exceptionally friendly and amazing service. Staff are always attendant to requests. Wonderful location and would definitely visit again. Rooms were exceptionally clean and hotel Well kept. Spa was wonderful and loved the snow room. View was breathtaking.
Guest User
Stayed in Nov 2024
Other
2.0/10
Posted on Dec 31, 2024
Short of staff. Reception desk staff are so not helpful. There are also mixed reviews about free shuttle. I can confirm the shuttle is NOT free. You cannot ask to be taken to town. Well, you can but you’ll be charged £40 minimum. This is the second time we Stayed here. This time we stayed for a week and changed 3 times the room. Until they decided to give us a decent room and not try and squeeze 4 people into a double room, with a very tiny sofa bed. I am very disappointed with the overall experience and will not come back at HUUS. And one last thing, there is NO ROOM SERVICE.
Guest User
Stayed in Feb 2024
Business travelers
10.0/10
Outstanding
Posted on Mar 1, 2024
Absolutely stunning place. The only downside was that I was here for a conference and despite touring the place, didn't get to try the pool, spa and the awesome infrastructure (bike, backpack and other equipment loan, guided walks, etc). The setting is absolutely stunning and everything from the cool lobby bar area to the awesome kids lounge is top notch. I'm making plans to come back with the family: summer or winter, it looks like the perfect place for a break.
Response from Property: Hello rafkam, thank you so much for your kind words! We're delighted to hear that you found our place stunning and enjoyed the ambiance. We appreciate your feedback, and we're sorry you didn't have a chance to experience all the amenities this time due to your conference. We look forward to welcoming you and your family back, and we're sure you'll have an even more amazing time exploring everything we have to offer, whether it's in summer or winter. See you soon! HUUS made memories
Guest User
Stayed in Jul 2024
Other
8.0/10
Very Good
Posted on Aug 24, 2024
We spent our weekend at the Hotel Huus Gstaad. The rooms are very lovingly furnished, very Swiss style. The hotel is above the village center, so you have a great view. We were there by car, so that was no problem. If you prefer to travel without a car, you will have to choose another hotel. During the day the hotel is very quiet, but in the evening, it turns into a small disco. Swiss influencers regularly visit this hotel, so with a bit of luck, you might meet another celebrity.
Guest User
Stayed in Jun 2024
Family
6.0/10
Posted on Jul 12, 2024
Be warned the rooms have no air conditioning and they are like a warm oven at night. They can only give you a fan. We gave ours to the kids, and I was left having the hottest night sleep ever. The staff said they had no more fans left in the hotel for us. The staff said sleep with the door open as there are very few mosquito around, I now have 7 mosquito bits on me and have killed 2 mosquitos in the room. They did find another fan the next day, which has helped. It’s not that hot outside in the evenings, I think it’s because the building is very well insulated that the air can’t move. They advertise that they will provide walking boots, so no need to carry my own from home, this turns out to be untrue, I’ve asked twice can I get a pair of size 8 boots for tomorrow and both times, I’ve been told, yes and then go back to be told, sorry we don’t have any. It’s just disappointing when it’s an expensive hotel.
Guest User
Stayed in May 2024
Couples
10.0/10
Outstanding
Posted on Jun 28, 2024
Spent 3 nights here and loved it. The staff were all friendly and helpful. I had some challenges with the bed and the man at reception validated my concerns and was able to make several suggestions that improved my rest and made my back happy - thank you! Breakfast is plentiful, fresh and delicious with lots of options. The room was well appointed and we appreciated the use of the backpack for our adventures. We took out the bikes for the day and really enjoyed the calibre of the bikes and the cleanliness of the equipment. The views from the balcony were stunning. We didn’t use the pool but the gym was good. A couple more yoga mats would have been helpful. We ate at the restaurant La Vue, and although expensive, the food was beautiful and delicious. Other options for food are to walk down the hill to Saanen. It was very quiet, despite being a weekend but we enjoyed Cherry’s and Art 16. You just have to be able to walk up the hill after all the food!