Finfoot Lake Reserve by Dream Resorts

All the staff and management are very professional and service oriented. From the moment you step-in, they take care of every little detail and ensure you get an exceptional experience all-round. Melanie and Sarel are doing phenomenal work, and you can tell the staff are well-trained and execute their duties with love and a sense of pride. Danica, our guide was so professional and knowledgeable and made our bush experience an amazing adventure. All the facilities at the main lodge are clean and well-maintained. The food is incredibly tasty, with an array of options on offer at each meal. The Luxury Tented Camp, which is where I stayed, cannot be faulted and is a must do if you are visiting the Greater Pilanesberg area. Thank you all for the genuinely warm hospitality and an unforgettable experience.

Very close to Johannesburg. Very good value. Good activities. Food was average but tasty. Staff are hardworking and attentive. The manageress however is awful and she treats staff and guests very badly. The Spa was great. Megan the game ranger was excellent. All in all a good experience and a good family get away

This venue is ideal for corporate retreats. The food is excellent, offering a variety of delicious options that cater to all tastes. The service provided by the staff is exceptional, ensuring that every need is met promptly and courteously. One highlight of the experience is the lake cruise, which comes highly recommended. This scenic excursion offers a perfect opportunity for relaxation and team bonding. The combination of beautiful surroundings, outstanding food, and impeccable service makes this an excellent choice for any corporate event.

The lodge in general is good. The Game rangers and reception lady were helpful and friendly, The Bar Lady with the Dreadlock Hair is very rude and not friendly. When we booked there was said that there should be enough wood for the first night. When we arrived at Villa 1 there was a small pile of wood that wouldn't even be enough to warm up a Vienna. We then went and bought 3 bags of wood to only find that they gave us 1 small piece of fire lighters for the first night. We then made use of grass and small branches to start the fire. They gave us a small amount of very cheap dishwashing liquid to wash our dishes the next morning. We were 8 people and there was just only enough plates and cutlery for us, so we had to wash our dishes. We then cleaned the dishes because the cleaning team only arrived at 10h00 and we had to eat breakfast. There was a dishwasher with only 1 dishwashing tablet and the machine didn't work properly. We then went on the Segway and the 2 ladies went for the Spa Treatments which was good and fun, but the spa was expensive for what they got compared to another spa's that we went to. We then all went on the boat cruise that was supposed to be 2 hours but because other guests were late from their Segway trip, we were delayed by 30 minutes and had to wait for them. The cruise was supposed to start at 16h00 until 18h00 but we only left the lodge on the game drive trucks at 16h25. The cruise was fun and relaxing except for the massive amount of Hyacinth on the dam. We then docked back at 18h00 so we missed out on around 30 minutes of cruising due to other people being late that wasn't even part of our group. We then asked for 2 bags of wood for the night to braai and again started the fire without any firelighters but then bought a packet at the reception area and asked for another 3 to 4 bags to only be told they don't have more wood available they only have one bag left, REALLY we are in the bush and need a fire because it was cold and wanted a fire to warm up. What lodge like this don't have enough wood???? NOT GOOD We paid over R10 000.00 for the accommodation and another almost R7000.00 on the activities, don't you think they can atleast give us enough fire lighters to start a fire with or atleast 2 blocks for every night that we booked??? We paid the same amount for both nights it wasn't a case that we paid less for one of the nights therefor we can't get enough wood or fire lighters. It would’ve been better if they then rather left everything and said listen you sell wood and firelighters at reception, we must make sure to buy enough and then have ENOUGH wood to buy. I will not visit this lodge or any of DREAM resorts again and would surely not recommend them to anybody again because the price that we paid and what we got was just not acceptable. It probably makes sense when you speak to the rangers on the lodge why they are only working there for very short period of times. Apparently, there is 3 people leavin

Amazingly beautiful welcoming place. Had a very lovely experience at Finfoot lake reserve. The staff are friendly, professional, and always eager to help out the guests. The place is quiet, clean and eco-friendly. The thatched lapa are beautiful and spacious. There is a lot of privacy, the Lapas are not close by hence you can enjoy yourselves without worrying about your neighbors. If you are a nature person Finfoot must be on top of your list. Every activity was done on time and the staff are kind enough to remind your of your schedule and willing to reschedule if there are any issues. The cleaning ladies do their work without disturbing the guests. Animals roam freely around lapas and you can see them literally from you window. Thank you Finfoot for you amazing hospitality.

We received excellent service from the moment we arrived until we left. The staff are all very professional and friendly. Our unit was very clean and comfortable. Every meal was delicious. It would help if guests could be advised in advance of the hyacinth on the dam to avoid disappointment if planning to fish. Either than that, we had an awesome stay.