Name: Ruby Luna Hotel Dusseldorf
Address: Dusseldorf, Germany
Rating: 9.2

Austria

Vienna

United Kingdom

London

Germany

Dusseldorf

Munich

Switzerland

Zurich

Italy

Florence

Good location,near the subway station. Good service. Can borrow guitar connect to Marshall speaker in room. Get free drinks voucher if do not ask for room cleaning, we don’t know its in voucher form and we didn’t get the voucher from them until we ordered our drinks. The voucher should get it when checking in. So we actually paid for the drinks… overall is a good hotel.

The hotel is well located near Westbahnhof. It would be best to reach there by bus from the airport. There are multiple buses and trams that could be reached within walking distance. Major tourist attraction such as Schönbrunn can be reached easily via tram connections. There are a lot of restaurants around and we especially recommend the Japanese place next door :) 
All in all, the hotel is chic and clean. The room is a bit small but well equipped. They also have a little reading area/ pantry in the shared area which is a good additipn, you can enjoy a cup of coffee or tea there with a nice book. Note that they have self check-in which is pretty efficient.

Unfortunately, the booking website canceled the rooms without our knowledge. The hotel immediately arranged for a room at another Ruby Hotel. Just great 😃

The hotel is in a great location and the staff are fantastic. Shout out to Carlos and Jan, but honestly the staff are the joy of this hotel. The food is also fantastic, I don't understand why they don't push the restaurants more. The pizza is honestly better than the Pizza Express across the road, and the focaccia sandwiches are awesome. If they added a genuinely good burger, this would the THE PLACE. Drinks are good, but weak, like most of the UK (compared to Spain). The downsides... the flies in the bar area are still there, and they are annoying. There are no blackout curtains, and in June, at 4 AM we were greeted by Mr. Sunshine. Unacceptable. The AC just doesn't work. Different rooms over a month. It turns off after X amount of hours (I'd say 6 but it's hard to know) and while you put it at full power 19° it isn't (believe me, I live in Madrid, when I put my system to 19° I freeze in 30 minutes. This wouldn't be so bad except for the fact that the rooms have winter duvets. The bathrooms are SUPER CLEAN but... I just can't take the clear glass showers. Sorry, not sexy. The bed is fantastic, but the pillows are not — super warm, because they're artificial. Look, I like this hotel, I've stayed 4 times and will probably stay again. But... it's cutting corners in the wrong places. The three scores are: location, the bar, and 10x the staff. Love the staff. And the food. 

The room is very nice, beyond my expectation for this price.
The first floor is a 24h bar, very nice.
You can check in and check out by yourself. The bed is super soft and the quilt is super warm.
The decoration is also very modern.
The bathroom has shampoo and hair oil, and there are two kinds of shower gel to choose from. Many hotels only have shampoo and shower gel without conditioner. There is also a gallery on each floor, where you can directly get hot water without boiling it, which is really convenient.
The breakfast is also very rich, mainly because the environment on the first floor is so good, everything looks good and delicious.
I will stay here again next time, it really feels like I have found a treasure.

Staff members were extremely friendly and helpful. 
Location was good, quieter than city centre (plus points) and surrounded by F&B and supermarkets. Very convenient. 5-7 min walk to 2 tube stations (Waterloo and Lambert North) and 2-3 min walk to bus stops. 
Room was clean, just that toilet had no shelf to put things. Wardrobe rung runs perpendicular to its door rather than parallel, so clothes had to be hung behind one another and it was rather troublesome to take clothes out.

Dit hotel zit aan de rand van het centrum, dus de locatie is top. Er zit tevens een parkeergarage onder het hotel. De kamers zijn aan de kleine kant, maar voor één nacht zeker prima! Gezellig hotel.

Excellent location: 15 minutes to the station / 15 minutes to Altstadt. 
Of the downsides: cleaning is not every day, but every third. That is, when booking 3 nights cleaning you will not have. When you are inhabited, you are offered to choose a voucher for free drink or cleaning the next day.  
The room is light, on the floors there are common rooms with a tie, hot water and tea. 
The shower is not completely closed: the clutch is only on the side of the bed.

The service was tip top from the check-in till the end.  The service of Lucas and Hedric was attentive, meticulous and very helpful to my needs.  I  was exhausted and jet lag  due to the trade show business plus it was my first time staying in the city centre. So rhe clean room and warm  sincere treatment from the staff brightened me up.   I appreciate the lovely loft room view of the city and also the great roof top bar.  Thank u.

Ruby

Columbus

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