The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
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The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

550 East Ave, Rochester, New York State, 14607, United States
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hotel overview picture
Amenities
Surfing
Massage room
Gym
Public parkingFree
24-hour front desk
Luggage storage
Bar
Restaurant
All amenities
Property Description
The Strathallan Doubletree Hotel is situated in the heart of Rochester's cultural and historical districts offering the ability of our valued guests to experience everything our community has to offer. The hotel is situated in a neighborhood boasting mature trees, gardens, mansions, and museums. The hotel is minutes from most of Rochester's major international companies and corporations. The new property features oversized guestrooms with many offering balconies to take in our beautiful neighborhood. After a good night's sleep in your Sweet Dreams Bed, you are ready to take on the day, whether work or play. The Strathallan Doubletree offers many of the amenities one would come to expect from our Doubletree family including: - A state-of-the-art fitness center - A 24-hour well stocked Market - Patios and Terraces surrounding the hotel The restaurant offers a fun twist to American cuisine. The environment is both crisp and open, with views of Strathallan Park and the historic homes that line its street. Enjoy a steak while conducting business or a tapas on the patio with friends. While conducting business in the area or in the hotel, 2000 sq feet of flexible state-of-the-art meeting space is available. Be sure to make time during your day to walk to the Memorial art museum, Rochester Science Museum, or the George Eastman House to break up your day or wind down at the end of the meeting. Whether you're here to close a deal, start a new business relationship, or enjoy a nice social weekend, the Strahallan Doubletree hotel will surely fit the bill.
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8.5/10
Very Good
Amazing stay as always. Love the restaurant
All 103 reviews
Surroundings
Airport: Greater Rochester International Airport
(13.2 km)
Train: Rochester Station
(2.6 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Hearing Accessible King Room
8

Hearing Accessible King Room

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Refrigerator
TV
Microwave
Room Details
Check Availability
Two Room King Suite with SofaBed
8

Two Room King Suite with SofaBed

1 King bed and 1 Sofa bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Refrigerator
TV
Microwave
Room Details
Check Availability
Mobility/Hearing Accessible Two Queen Suite with Roll in Shower
10

Mobility/Hearing Accessible Two Queen Suite with Roll in Shower

2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Room Details
Check Availability
Oversized Two Room King Suite with Balcony
8

Oversized Two Room King Suite with Balcony

1 King bed and 1 Sofa bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Room Details
Check Availability
Mobility/Hearing Accessible Two Room King Suite with Roll in Shower
9

Mobility/Hearing Accessible Two Room King Suite with Roll in Shower

1 King bed and 1 Sofa bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Room Details
Check Availability
Mobility/Hearing Accessible Two Queen Suite with 3X3 Shower
9

Mobility/Hearing Accessible Two Queen Suite with 3X3 Shower

2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Room Details
Check Availability
Mobility/Hearing Accessible Queen Room with 3X3 Shower
8

Mobility/Hearing Accessible Queen Room with 3X3 Shower

1 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Refrigerator
TV
Microwave
Room Details
Check Availability
Two Room Two Queen Suite with SofaBed
8

Two Room Two Queen Suite with SofaBed

2 Queen bed and 1 Sofa bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Two Queen Room
8

Two Queen Room

2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Refrigerator
TV
Microwave
Room Details
Check Availability
Two Room Queen Suite with SofaBed
8

Two Room Queen Suite with SofaBed

1 Queen bed and 1 Sofa bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Refrigerator
TV
Microwave
Room Details
Check Availability
King Room-Non-Smoking
10

King Room-Non-Smoking

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Refrigerator
Microwave
Phone amplifier
Room Details
Check Availability
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Guest Reviews

8.5/10
Very Good
103 reviews
  • Cleanliness8.7
  • Amenities8.5
  • Location8.5
  • Service8.4
Average for similar properties in Rochester
Most Mentioned
Review summary
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Location: The hotel is frequently praised for its excellent location near Rochester's Art District and beautiful city views.
A‍b‍d‍u‍l
May 24, 2025
There was no buffet breakfast and was explained clearly what to order what not to order, even through I had breakfast included in booking, when I ordered food waiter is like you need way big plate. That was rude comment and I end up not eating breakfast and left, money wasted. Never staying here again.
X‍i‍a‍o‍y‍a‍n‍x‍i‍a‍o‍y‍a‍n‍z‍h‍e‍n‍d‍e‍h‍a‍o‍x‍i‍a‍n
October 31, 2024
This is normal. The breakfast here is not very tasty. But it is not very tasty in foreign hotels.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 16, 2024
Amazing stay as always. Love the restaurant
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 19, 2025
Underwhelming in every way and fell far short of a “luxury” experience. Dirty carpet, worn upholstery, chipped paint, drip marks on wall of room, missing curtain in room, strong sewer gas odor in bathroom throughout stay.  Many of the staff lacked warmth and graciousness. Begrudgingly received a 30 minute extension on checkout time. Have consistently received far better service as rewards member of another brand and would choose that brand over Hilton Honors for future stays.
p‍r‍n‍p‍r‍v‍b‍p‍l‍n‍r‍d‍t‍h‍t‍r
July 15, 2025
A friend and I spent 5 nights here while touring around the Finger Lakes Region. The hotel is quiet, centrally located, offers free parking, and has a good onsite restaurant. My friend was impressed with the exercise facility on site. The front desk service and cleaning staff were all great. It does have the wall a/c heat unit. The room we had was large and well appointed although there were some signs of wear and tear. Walk in shower was great.
C‍o‍a‍c‍h‍ ‍R
July 11, 2025
I was assigned a different room than I reserved (down grade). Staff did change my room and my key did not work multiple times when I returned to my room. The hot water did not work. I communicated this to the text chat generated by staff and notified the front desk. Cleaning staff entered my room w/o permission, my do not disturb sign was on the door.
s‍a‍r‍a‍o‍l‍s‍z‍a‍k
May 13, 2025
Just returned from a two-night stay at the Strathallan with my son while touring several colleges. The hotel is in a great location on a quiet street close to restaurants and shops on Park Ave. We were happy to be upgraded to a suite for $15 per night. The suite was clean and spacious and the welcome cookies were delicious!! By far the best part of our stay was Quinn who works at the front desk. He was kind and answered all of our questions so we could learn more about things to do while in Rochester. He always remembered us when we passed by the front desk and asked about our latest adventure. It is staff like Quinn that makes a good hotel stay into a great one. I would highly recommend this hotel if you are ever in Rochester, and I hope we can come back and visit again soon!
C‍h‍a‍s‍e‍ ‍C
April 24, 2025
I was pleasantly impressed with the Strathallan. I was upgraded upon check-in to a suite. The warm chocolate chip cookie is always a superb touch. Steakhouse and rooftop bar were excellent options to wind down after business. And the beds were soft and comfortable. I cannot remember the last time I work up after a night in a hotel bed without back pain - the Strathallan achieved a night sleep sans back pain. Hats off. 10/10 will stay again.

Services & Amenities

Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–01:00 the next day
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
StyleA la carte
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$150.00 (approx. CNY 1,081.00) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the Hotel

Property Description

  • Opened: 2012
  • Number of Rooms: 132
The Strathallan Doubletree Hotel is situated in the heart of Rochester's cultural and historical districts offering the ability of our valued guests to experience everything our community has to offer. The hotel is situated in a neighborhood boasting mature trees, gardens, mansions, and museums. The hotel is minutes from most of Rochester's major international companies and corporations. The new property features oversized guestrooms with many offering balconies to take in our beautiful neighborhood. After a good night's sleep in your Sweet Dreams Bed, you are ready to take on the day, whether work or play. The Strathallan Doubletree offers many of the amenities one would come to expect from our Doubletree family including: - A state-of-the-art fitness center - A 24-hour well stocked Market - Patios and Terraces surrounding the hotel The restaurant offers a fun twist to American cuisine. The environment is both crisp and open, with views of Strathallan Park and the historic homes that line its street. Enjoy a steak while conducting business or a tapas on the patio with friends. While conducting business in the area or in the hotel, 2000 sq feet of flexible state-of-the-art meeting space is available. Be sure to make time during your day to walk to the Memorial art museum, Rochester Science Museum, or the George Eastman House to break up your day or wind down at the end of the meeting. Whether you're here to close a deal, start a new business relationship, or enjoy a nice social weekend, the Strahallan Doubletree hotel will surely fit the bill.

Frequently Asked Questions

What is the cancellation policy for The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton?

The cancellation policy for The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton varies depending on the type of room and booking conditions.

What are the check-in and check-out times at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton?

Standard check-in time at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton is 15:00-01:00 and check-out time is 11:00.

Can I bring my pet inside the The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton?

As much as we love pets, unfortunately, we are unable to accommodate them in The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton.

How far is the The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton from the closest airport?

The closest airport is Greater Rochester International Airport, and it is about 13 mins from hotel by car (13.2 km).

About This Property

Nearest AirportGreater Rochester International Airport
Distance to Airport13.18KM
Nearest Train StationRochester Station
Distance to Train Station2.57KM
Average Price FromCNY2105
Hotel Star Rating4