The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

There was no buffet breakfast and was explained clearly what to order what not to order, even through I had breakfast included in booking, when I ordered food waiter is like you need way big plate. That was rude comment and I end up not eating breakfast and left, money wasted. Never staying here again.

Amazing stay as always. Love the restaurant

There are no higher-end offerings in Rochester and this is probably among the best options. But don’t get too excited. We hold Gold Hilton status (second highest) which was not acknowledged during check-in and apparently didn’t matter at all in terms of the reservation benefits. On the plus side, the room was spacious and very clean (Housekeepers deserve recognition for their thoroughness and attention to detail), had an enormous tv, a desk with Aeron-type chair, a small empty fridge, ample electrical outlets for charging devices, and a microwave. The bed was comfortable and the windows had effective blackout shades. The temperature was easy to control. The restaurant in the lobby is good for a late dinner or breakfast if needed. Negatives: don’t expect many amenities—even basic ones. For example, no q-tips in bathroom, no coffee maker, no nightlight in bathroom. The shower door seemed designed to allow a significant amount of water to escape the shower onto the bathroom floor making a small mess. The bar of hand soap at the sink was the size of an SD card and had the feel of a chunk of wax that begrudgingly released some suds if you rubbed it a long time. Noise from events travels freely through the walls (we were on 6th floor) but fortunately did end by 1030pm. Signs of wear were seen in many places like on the chipped sink faucet, door frames, doors, and stained furniture (like the Arron-type chair mentioned above). A special mention to thank Shelly at the hotel restaurant who should be the Hilton brand ambassador of the month! When Shelly heard we had encountered some small issues at the hotel that had nothing to do with the restaurant, she not only resolved the glitches, but fixed them in a way that left us delighted and glad we had chosen Hilton Doubletree for our stay. If traveling to Rochester, we would choose to stay here again.

I was pleasantly impressed with the Strathallan. I was upgraded upon check-in to a suite. The warm chocolate chip cookie is always a superb touch. Steakhouse and rooftop bar were excellent options to wind down after business. And the beds were soft and comfortable. I cannot remember the last time I work up after a night in a hotel bed without back pain - the Strathallan achieved a night sleep sans back pain. Hats off. 10/10 will stay again.

Just returned from a 5 night stay at this wonderful hotel where we based ourselves whilst visting my son who is at college in Rochester. Location is central with many great bars and restaurants within a short drive. The hotel staff were amazing and a special shout out to all the guys and girls that worked in the bar and steak house where the food is also outstanding !! Bedrooms were spacious and cleaned to a very high standard daily and i would not hesiate to recommend this hotel.