Austins Guest House
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Austins Guest House

11 Coldstream Terrace, Riverside, Cardiff, CF11 6LJ, United Kingdom
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hotel overview picture
Amenities
Luggage storage
Wi-Fi in public areasFree
Express check-in and check-out
Polish
Bulgarian
Alcohol-free property
Halal meals provided
No smoking in public areas
All amenities
Property Description
A stay at Austins Self Service Guest House places you in the heart of Cardiff, within a 15-minute walk of Cardiff Castle and Principality Stadium. This guesthouse is 1.5 mi (2.5 km) from Cardiff University and 1.8 mi (2.8 km) from Cardiff Bay.
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7.2/10
Lovely hotel right near everything. I always love the city. It's a quiet guest house too.
All 63 reviews
Surroundings
Airport: Cardiff Airport
(20.7 km)
Train: Cardiff Central Train Station
(780m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Budget Single Room
2

Budget Single Room

1 single bed
Has window
Non-smoking
Shared bathroom
Room Details
Check Availability
Twin Room(Ensuite)
4

Twin Room(Ensuite)

2 single beds
Has window
Non-smoking
Private bathroom
Wi-Fi in room
Towels
Private toilet
Room Details
Check Availability
Double Room(Ensuite)
5

Double Room(Ensuite)

1 double bed
Has window
Non-smoking
Private bathroom
Wi-Fi in room
Towels
Bedding: Blanket or quilt
Room Details
Check Availability
Family Room

Family Room

2 bedrooms: 3 single beds and 1 double bed
Has window
Non-smoking
TV
Room Details
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Twin Studio

Twin Studio

2 single beds
Has window
Non-smoking
Private toilet
Room Details
Check Availability
Single Room with Shared Bathroom
10

Single Room with Shared Bathroom

1 single bed
Has window
Non-smoking
Towels
Bedding: Blanket or quilt
Shampoo
Wardrobe
Room Details
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Superior Twin Room

Superior Twin Room

2 single beds
Has window
Non-smoking
TV
Wi-Fi in room
Hair dryer
Coffee maker/teapot
Room Details
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Superior Double Room

Superior Double Room

1 double bed
Has window
Non-smoking
TV
Wi-Fi in room
Hair dryer
Coffee maker/teapot
Room Details
Check Availability
Double Studio

Double Studio

1 double bed
Has window
Non-smoking
Private toilet
Room Details
Check Availability
Twin Room with Shared Bathroom
5

Twin Room with Shared Bathroom

2 single beds
Has window
Non-smoking
City view
River view
Towels
Bedding: Blanket or quilt
Room Details
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Guest Reviews

7.2/10
63 reviews
Verified Reviews
  • Cleanliness7.3
  • Amenities7.2
  • Location7.4
  • Service7.0
Average for similar properties in Riverside
Most Mentioned
AI Summary
Conveniently located near Cardiff Castle and city center, with ample parking. Guests appreciated the exceptionally clean and comfortable rooms, especially the comfortable beds.
K‍E‍M‍A‍L
June 14, 2025
The check-in, check out process is automatic using a code. There isn't anyone around that you can reach when you need. The check-out time is 10:00 AM and if you're outside at that time you cannot re-enter to the building or your room if you were at the toilet, shower etc at 10:00. Sent e-mails through trip.com as well as to their regular e-mails address never got replies. There is no chance of leaving your bag if you'd like to discover the city, I had to carry my luggage with me all day after check-out and got soaked because of the rain together with my luggage. In my second visit, by paying a double of what I paid here I stayed at Marriott and worth every penny.
l‍e‍e‍p‍9‍3
October 12, 2023
Lovely hotel right near everything. I always love the city. It's a quiet guest house too.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
December 5, 2022
Nice and spacious. Check in and out were very simple and easy. I love everything about it. Very close to city center and within walking distance. Worth every penny spent on it. Would recommend it to anyone
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 27, 2025
カーディフ城の近くでとてもよかったです。シャンプーなどあればなお良いです。一人旅の方にはおすすめです
Translate
K‍a‍t‍h‍e‍r‍i‍n‍a
June 7, 2025
Could be better The staff and especially Kenan were always helpful and very friendly on the phone. The rooms are clean but the partitions between rooms as so thin that in the rooms with shared bathrooms, in one of the accommodations, everything that happens in the next room can be heard.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 23, 2025
Am writing a review on here to warn anyone that if you book this accommodation though another company and pay for it in advance. That I found out that Austin guesthouse will take more money from without telling u in advance and trying to get it refunded is non existent. I have emailed messaged and still have not heard from the. So be careful
n‍i‍c‍k‍y
April 20, 2025
Be careful staying at this property I booked this place through experia and paid £153.00 in March 2024 I was staying on the 15th of March 2025. For tonight. Then I notice on my bank account that £114.00 from my bank account without and warning. I have asked experia to sort this out without no result so Austin’s guesthouse has taken more money without warning me before. So be careful very careful I will not be booking this place again very unhapp.
T‍h‍o‍m‍a‍s
March 30, 2025
Exactly what you’d expect and what you pay for, a nice little room, clean and very secure. Very close to the city centre

Services & Amenities

More Amenities
Internet
Parking
Front desk services
Languages spoken
Food & drink
Public areas
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 10:00

Self check-in: Contact the property for the access code

The property will provide check-in details after booking

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Renovated: 2014
  • Number of Rooms: 20
Phone:+44-29-21051510
Email:austins@hotelcardiff.com
A stay at Austins Self Service Guest House places you in the heart of Cardiff, within a 15-minute walk of Cardiff Castle and Principality Stadium. This guesthouse is 1.5 mi (2.5 km) from Cardiff University and 1.8 mi (2.8 km) from Cardiff Bay.

Featured amenities include express check-in, express check-out, and luggage storage.

Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided weekly.

Frequently Asked Questions

What’s the cancellation policy at Austins Guest House?

The cancellation policy at Austins Guest House depends on your room type and booking terms.

What are the check-in and check-out times at Austins Guest House?

Check-in at Austins Guest House starts from 15:00, and the standard check-out time is by 10:00.

Are pets allowed at Austins Guest House?

No, pets are not allowed at Austins Guest House.

How do I get to Austins Guest House from the nearest airport?

The nearest airport is Cardiff Airport, located about about 33 mins from hotel by car (20.7 km) away.

About This Property

Nearest AirportCardiff Airport
Distance to Airport20.74KM
Nearest Train StationCardiff Central Train Station
Distance to Train Station0.78KM
Average Price FromSAR329
Hotel Star Rating3