Charming Family Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Richmond
Charming Family Hotel
10100 Francis Road, Richmond, British Columbia, V6Y 3Z9, Canada
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Amenities
Private parkingFree
Priority airport pick-up
Restaurant
Priority airport drop-off
Taxi booking service
Bicycle rental
Station pick-up service
Wi-Fi in public areas
All amenities
Property Description
With a stay at Charming Family Hotel in Richmond (Shellmont), you'll be within a 10-minute drive of Richmond Night Market and CF Richmond Centre Mall. This guesthouse is 10.2 mi (16.4 km) from BC Place Stadium and 10.6 mi (17.1 km) from Rogers Arena.
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7.2/10
Cleanliness7.2
Amenities7.2
Location7.2
Service7.2
All 101 reviews
Surroundings
Metro: Richmond–Brighouse
(3.9 km)
Metro: Lansdowne
(4.6 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

Queen Bed Room With Shared Bathroom
1 queen bed
25m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Cleaning tools
Shower with grab bars
Tableware
Bath towels
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11
2 Queen Beds, Deluxe Room, Non-Smoking
2 queen beds
Free Wi-Fi
Non-smoking
Air conditioning
Cleaning tools
Shower with grab bars
Tableware
Check Availability

7
Superior Twin Room
2 queen beds
70m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Cleaning tools
Shower with grab bars
Tableware
Check Availability
Guest Reviews
7.2/10
101 reviews
- Cleanliness7.2
- Amenities7.2
- Location7.2
- Service7.2
Average for similar properties in Richmond

Review summary
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Location: Frequently praised for being convenient or well-located, with some users noting proximity to attractions or accessibility.

Guest User
May 5, 2025
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Malhar
June 21, 2025

Quiet and comfortable place to rest
My stay here was relaxing after a long flight from the east. Check in was easy and information was provided in the email. The host was friendly, understanding and accommodating in the sense that she allowed me early check in for a fee and let me check out a bit later. The room was clean with a small dining table( with a coffee maker and mugs) couch and a nice view from the window. It turns out, you have to be on the quieter side when staying here so other guests do not get disturbed. Like you cannot play music if you have portable speakers. The washroom was clean and shared but I never had issues when I used it. The shower facilities could be better as the shower door did not have a handle. Other improvements could be to have tissues or wet tissues in the room. This is more ideal for solo travellers who want to rest or work quietly I guess. The area was not bad as it was 14 minutes from the airport and 24 hours shoppers drug mart. Nearby I saw a lot of Asian and sushi restaurants. It is kind of out of the way of main areas so you have to go a bit further to catch sky train to get to downtown. Overall my experience was nice and the host made my stay comfortable more so with the check in check out requests.

Carolyn
June 14, 2025

Not impressed at all. Bed was way to hard, no place to plug your phone in at bedside and when I pulled night stand out to find outlet for phone you could tell it has not be cleaned for awhile. There was a power bar on stand across the room, plug my phone in there. Woke up @ 3:45 check my phone never charged at all. Had to plug phone in bathroom. It’s not hotel it’s a house and when I open door very strange smell.
There was a very strange smell when I opened front door went up to room same smell. Absolutely no human connection at all.

Mark
June 12, 2025

Very good experience with room and was very quiet place clean and the manager on the phone was just great thankyou Una I would recommend it to anyone

Chelsea
June 21, 2025

Was my second time staying here and will keep in mind for the next time im in town. Loved it!

David Charles
June 3, 2025

This was a beautiful family run hotel. It was immaculately clean. it has a fridge, microwave, tea coffee. the price is very affordable for Richmond. I highly recommend this Hotel.

Daniel
May 30, 2025

it is a really bad nplace to stay. No AC and opening the window to freshen the room leaves car and truck noise and pollution into your room. Cars and trucks are passing within 10 feet of your bed. It is very noisy

Rudy
May 22, 2025

We were very disappointed with our stay. The shower in our room wasn’t working, and the owner knew about the issue before we arrived but failed to have it fixed. This meant we had to share a bathroom with other guests, even though we specifically booked a room with a private bathroom. It was inconvenient and not what we paid for.
Additionally, the room had a teapot and cups, but no tea provided and the only coffee available was very old — making these amenities pointless.
Given the amount of money we paid, having to share facilities and endure this level of discomfort was unacceptable. The experience did not match the expectations set by the listing.
Services & Amenities
Most popular business facilities
Private parking
Free
Priority airport pick-up
Restaurant
Priority airport drop-off
Additional charge
Taxi booking service
Bicycle rental
Additional charge
Station pick-up service
Additional charge
Wi-Fi in public areas
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Shuttle service
Additional charge
Station pick-up service
Additional charge
Bicycle rental
Additional charge
Priority airport pick-up
Airport shuttle pick-up
Additional charge
Priority airport drop-off
Additional charge
Airport shuttle drop-off
Additional charge
Front desk services
Luggage storage
Public areas
Elevator
No smoking in public areas
Picnic area
Outdoor furniture
Garden
Safety & security
Fire alarm
Keycard entry system
Fire extinguisher
Intruder alarm
Smoke detector
CCTV in public areas
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: 16:00–23:00
Check-out: Before 11:00
Self check-in: Contact the property for the access code
The property will provide check-in details after booking
If you will arrive outside of check-in hours, contact the property 1 day in advance by phone.At the same time, please provide proof of identification, your check-in time
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Quiet Hours
Guests are required to keep quiet after 22:00
Parties
Parties and activities not allowed
Paying at the hotel
Property Description
- Opened: 2016
- Number of Rooms: 3
Phone:+1-778-8615966
Email:ly196502@yahoo.com
With a stay at Charming Family Hotel in Richmond (Shellmont), you'll be within a 10-minute drive of Richmond Night Market and CF Richmond Centre Mall. This guesthouse is 10.2 mi (16.4 km) from BC Place Stadium and 10.6 mi (17.1 km) from Rogers Arena.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area.
Free self parking is available onsite.
Make yourself at home in one of the 3 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and slippers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area.
Free self parking is available onsite.
Make yourself at home in one of the 3 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and slippers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Charming Family Hotel?
The cancellation policy for Charming Family Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Charming Family Hotel?
What are the check-in and check-out times at Charming Family Hotel?
Standard check-in time at Charming Family Hotel is 16:00-23:00 and check-out time is 11:00.What are the check-in and check-out times at Charming Family Hotel?
What amenities and services are available at Charming Family Hotel ?
Charming Family Hotel offer top amenities and services include Shuttle service.What amenities and services are available at Charming Family Hotel ?
Does Charming Family Hotel provide breakfast?
No, Charming Family Hotel doesn't provide breakfast. Does Charming Family Hotel provide breakfast?
Can I bring my pet inside the Charming Family Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Charming Family Hotel.Can I bring my pet inside the Charming Family Hotel?
How far is the Charming Family Hotel from the closest airport?
The closest airport is Vancouver International Airport, and it is about 18 mins from hotel by car (10.0 km).How far is the Charming Family Hotel from the closest airport?
Is airport shuttle service offered by Charming Family Hotel ?
Yes, at Charming Family Hotel, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Charming Family Hotel ?
About This Property
Nearest Airport | Vancouver Intl. Airport |
---|---|
Distance to Airport | 10KM |
Nearest Train Station | Richmond- Brighouse |
Distance to Train Station | 3.81KM |
Nearest Subway Station | Richmond–Brighouse |
Distance to Subway Station | 3.87KM |
Average Price From | KZT125691 |
Hotel Star Rating | 3 |