The Prince of Wales

Room was dirty needs good deep clean whisky glass on bedside cabinet with drink in it no heating dirty bin in the bathroom with ladies ust sts in it everwhere in the room dusty bathroom towels well used needs new ones needs new quols as quilt all lumpy all rooms are on top floor 3 flights of stsirs ropm very dated needs sprucing up with deep clean its not a 7 star reveiw

Should have read the reviews for the rooms.. Only stayed the one night, won't be back. - Room 7 looked like it was in use when I walked in.. bed was hardly made. -Bed had bits of grit and hairs when checked. - The Room came with a 'Private Bathroom' which was across the hall from the room.. had no bath.. was accessible to everyone staying at the hotel.. and could not be locked, meaning I had to hold my hand against the door whilst using the toilet to prevent anyone trying to join me. - Complimentary tea and coffee.. there was a box on a cabinet that had the reminents of tea and coffee sachets but looked uses with very little in it.. again seemed like the room hadn't been serviced or cleaned. - Room looked like it hadn't been cleaned this year with dirt, hair and bits on the floor. -Walls were spattered in some areas with dried substances. -There is a blip sound like a fluorescent tube flickering every 46 seconds somewhere outside the door... this kept me up most the night.. -Room faces reigate train station.. last train was at around 23:30.. first train was 05:15... it's not something that can be ignored. -Room was very hot even on a mild day.. no fan provided -Tea mugs in the room were absolutely filthy.. looked like they belonged on a building site. -The shower and toilet were grim with used toiletries left in the shower cubicle.. along with public hairs.. -Again there was no sign the ablutions had been cleaned recently. -Light bulbs in the room and

The room was absolutely filthy, the bed sheet had stains, the carpet hadn't been hoovered for what looked like weeks. The toilet was dirty and empty complimentary toiletries left in shower cubicle The tap for the basin was very wobbly and wasn't secured to the base properly. Tea and coffee facilities were left un-stocked. I could go on! Once I notified them of these issues they rectified some, but not all issues. Overall it was totally unacceptable for the price. The pub looks nice from the outside but it stops there unfortunately. They're really missing a trick here because it could/should be so much nicer! Very disapointing.

It is poor accommodation not worth the money, far better staying at a travel lodge or similar

Great staff and very friendly... sunny beer garden!

Booked as a Comfort Double there was nothing comfortable about this room. External bathroom did not close properly and couldn't be locked, from inside or out, so anyone could use it! Nowhere to sit in room. very noisy from trains and beer garden. Very unimpressed.