The Dial House

We were locked out of the hotel at 12.30 at night in the rain as the front door code didn't work. No one responded to numerous calls or texts to the contact number, which is only manned from 7am-9pm. Outside of that, the instructions advised guests 'in an emergency call 999'. We had to go and sleep on the couch in our friends' Airbnb. No one contacted us the next morning to check if we had got in or not. When we called the number ourselves to report what happened, we were told it was a 'glitch in the system'. Worst hotel set-up I've ever experienced. If you are relying on key codes and technology instead of humans, at least have someone available when the technology fails.

We arrived home from a night away at The Dial House last night and haven't stopped talking about it since! We had seen the hotel recommended in an article on the best places to stay in North Norfolk, took a stab for one night, and it's safe to say we will absolutely be back! We stayed in the Days of Raj room, and it was delightful. The room was very spacious, and the bed was comfortable (definitely on the softer side). The bathroom was beautiful, with a spacious shower and lovely toiletries. We had a message a few days before staying, highlighting that the onsite wine bar (run by a separate company) was offering pizza, so we booked for dinner. We weren't expecting too much, what with the location being quite remote, but we had a great dinner sitting out the front of the hotel, with the food and drink being fantastic and reasonably priced. We had looked into the breakfast situation beforehand, but even if we hadn't, the staff were very helpful in outlining how it works, and the process was very easy. It's not your traditional B&B breakfast, but we were delighted to find out the bakery was run by Bread Source and true to form, there was a lot on offer and it didn't disappoint! The only negative we had was that the room was a loft room, so when the weather is hot (we had the fortune of staying on the hottest day of the year so far), it's incredibly hard to cool down. We were grateful for the fan that had been provided, but it was still warm.

The room, facilities were fantastic. The little touches, Norfolk Natural Living….. bubble bath, shower gel and shampoo with conditioner, added to the quality of our stay! Bread source breakfast was delicious! Home made bread source biscuits with their amazing coffee in the room was lovely to have on arrival and again first thing in the morning. Highly recommend, everything was as advertised.

Exceptional hotel in every way 👌 The hotel surpassed our expectations, so beautifully decorated and furnished everywhere. We spent 2 nights in the Raj suite which was perfect in every way with so many little touches that make a big difference. The bed was huge and so so comfortable, the bath was a treat and the shower was incredible. On top of all that the staff went above and beyond to make sure we had everything we would like and gave a natural friendly service 😊

Best B&B ever! I have stayed in many places and I can safely say this was one of my top three! Cozy clean super comfortable the surrounding ( the village) quaint and gorgeous friendly bar downstairs gave first drink on the house for guests the breakfast was delicious and homemade wonderful service bed unbelievably comfortable I could move in ! Honestly I wish I could give it 100 stars and more ! We will go back for sure … Christmas lights( sweet and tasteful) were a bonus as were the homemade eco friendly decorations PERFECT!!

Fabulous Fabulous building and beautiful bedroom with lovely bathroom. Great decor throughout. The free beer or cocktail is a lovely touch. The only downside was our room was at the front of the hotel and we were woken by the constant slamming of the front door and people talking loudly outside early in the morning!