Holiday Inn Express & Suites Redding

Cassie and Carlie made this trip the best ever! They were funny, kind and super professional. They gave us great ideas on where to eat like Logan’s Road house, told us about mount Lassen and the sundial. If you come to redding ca you have to stop by this hotel and chat with these girls

Came for a baseball trip, Jayden Made our stay very easy, Jayden is an outstanding front desk attendant. Always professional and very welcoming.

While this hotel looks good at first glance, the emergency exit sign at my hally was broken, the fire exit door handle was broken so it would be impossible to open it in case of a fire, the smoke alarm in my room was hanging from the ceiling by wires and not secured to the ceiling. In addition, when I checked in at the desk, they had no record of my ******* booking, which was prepaid. Fortunately I was able to show them the booking confirmation and payment receipt and they had a room available, but it took a half hour at the lobby desk while the employee made several calls to figure out what to do. Then I went through it all again checking out with a different staff person who wanted to charge me since the replacement room showed no payment. Another half hour proving I paid *******, but there was nothing in their system!

Big disappointment The location looked great online. When we arrived the lobby looked just like the photos, but as soon as we stepped into the elevator everything went downhill. Room was packed tightly with furniture. Lights were missing the lamp shades or not connected. The carpet had several big stains. Ceiling and walls were covered in stains. AC unit was so loud I hardly slept. In other words, DO NOT recommend.