Ibis Reading Centre

Ibis Reading Centre Reviews

Ibis Reading Centre

25A Friar St, Reading, RG1 1DP, United KingdomSee Hotel Details
Ibis Reading Centre
Ibis Reading CentreIbis Reading CentreIbis Reading Centre
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

8.5/10
Very Good
97 review
Verified reviews
Location9.3
Amenities7.8
Service8.6
Cleanliness8.3
Filter by:
Sort by:
All reviews(97)
Positive reviews(90)
Reviews with photos/video(19)
Convenient location(23)
Great service(21)
Clean and tidy(20)
Easy to get around(20)
Awesome rooms(16)
Close to train station(16)
Great value for money(7)
Delicious breakfast(5)
Negative reviews(7)
MaCandy
Double Room
Stayed in Jun 2025
Couple
2 review
6.5/10
Posted on Jul 12, 2025
Ibis Reading Centre has a very convenient location. We just walked to the Reading Museum, the Abbey Ruins and the riverside for afternoon tea.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient for exploring local attractions like the Reading Museum and the Abbey Ruins. We hope to welcome you back in the future for another enjoyable visit.Best regards,ibis Reading Centre
Leo Liverpool
Double Room
Stayed in Apr 2025
Couple
6 review
8.0/10
Very Good
Posted on Jun 5, 2025
I recently stayed at this hotel and had a fantastic experience. The location is perfect, just a short walk from the subway station, making it incredibly convenient for exploring the city. The surrounding area is vibrant and full of life, with plenty of restaurants and shops nearby. The hotel itself is exceptionally clean and well-maintained. My room was spotless, and the housekeeping staff did an excellent job throughout my stay. The amenities were top-notch, and I appreciated the attention to detail in the design and comfort of the space. Overall, I highly recommend this hotel for anyone looking for a comfortable stay in a great location. I will definitely return on my next visit!
Rieylle
Double Room
Stayed in May 2025
Traveling with friends
5 review
8.5/10
Very Good
Posted on Jun 29, 2025
Great location. Great value for money
Response from Property: Dear Rieylle,Thank you for your kind words regarding our location and value at ibis Reading Centre. We are delighted to hear that you found your stay enjoyable and that our offerings met your expectations. Your satisfaction is our priority, and we hope to welcome you back for another great experience soon.Best regards,ibis Reading Centre
Guest User
Sweet Double Room
Stayed in Jun 2025
Solo traveler
2 review
9.5/10
Amazing
Posted on Jul 26, 2025
Great location - just minutes from the train station; but quiet and comfortable! Great value for money!
Yading
Sweet Double Room
Stayed in May 2025
Business traveler
5 review
7.5/10
Posted on Jun 24, 2025
Good location and very central. However, the facilities are quite basic for the price you pay. Breakfast was basic and I'd go out for breakfast next time.
Response from Property: Dear Yading,Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our central location. However, we regret to learn that our facilities and breakfast offerings did not meet your expectations. We hope to have the opportunity to welcome you back in the future.Best regards,ibis Reading Centre
Guest User
Sweet Double Room
Stayed in May 2025
Business traveler
49 review
7.5/10
Posted on Jun 16, 2025
My stay at the Ibis Hotel in Reading was okay. The amenities were standard and met the basic needs. The biggest issue was the shower. The water temperature kept switching between very hot and cold every few minutes, which made it uncomfortable to use. On a positive note, the front desk staff were excellent. Friendly, responsive, and very helpful, definitely the highlight of the stay. Overall, an average experience with great staff but some room for improvement in facilities.
Guest User
Double Room
Stayed in May 2025
Solo traveler
4 review
8.0/10
Very Good
Posted on Jun 14, 2025
It was a nice stay, very tidy and the location was perfect only 5 mins from the station. Only criticism would be Wi-Fi not great and tv bit slow with response.
Response from Property: Dear Guest,Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and your room tidy. Your comments about the Wi-Fi and TV performance are appreciated, and we will certainly take them into consideration for future improvements. We hope to welcome you back for another pleasant stay soon.Best regards,ibis Reading Centre
Guest User
Sweet Double Room
Stayed in May 2025
Business traveler
4 review
9.0/10
Great
Posted on Jun 6, 2025
The service was top-notch, the room was neat and well-maintained and the breakfast was very tasteful! My experience was an overall Good!
Guest User
Sweet Double Room
Stayed in Apr 2025
Solo traveler
1 review
8.5/10
Very Good
Posted on May 29, 2025
I requested a quiet room and was very relieved to have one. My only wish would be a small fridge in the room otherwise all good - lovely staff.
Response from Property: Dear Guest, Thank you very much for taking the time to share your feedback and for your kind words about our staff. We are so pleased to hear that you enjoyed your stay and that we were able to provide you with a quiet room as requested.We also appreciate your suggestion regarding a small fridge in the room. As a 3-star hotel, a fridge is not part of our standard room amenities at this time, but we will certainly take your feedback into consideration as we continually look for ways to improve our guest experience.Thank you again for choosing to stay with us. We hope to welcome you back on your next visit!Best regards,Dzhulia Ashik Front Office Team Member
Guest User
Sweet Double Room
Stayed in Apr 2025
Solo traveler
2 review
9.5/10
Amazing
Posted on Jun 2, 2025
Overall the hotel experience was quite good and the location is perfect. Except one of the elevators were broken during my visit and it was forever to get the lift up and down.
Guest User
Double Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 27, 2025
We had the best staff at the Ibis especially the 2 girls on the front desk on Friday and Monday
Response from Property: Dear Guest,Thank you for your kind words regarding our staff. We are delighted to hear that you had a positive experience with our front desk team. Your feedback motivates us to continue providing excellent service. We are looking forward to welcoming you back to our hotel for another exceptional stay!Best regards,Dzhulia Ashik Front Office Team Member
Guest User
Double Room
Stayed in Apr 2025
Solo traveler
1 review
5.0/10
Posted on May 3, 2025
I booked Ibis Reading for 4 nights stay from May 1 - May 5th. But based on my quick experience I adjusted my stay to only 1 night. 1. The reception staff was very RUDE and non-challant. Physically "sneering" when I politely quested for a quiet room free of noise and external lights bases on migraines. 2. There was only 1 lift working and I was in Room 1307 on the 13th floor so had to wait a long time to be get a lift upstairs. 3. The WiFi was not working in the rooms, and when I went downstairs to complain, I was met with a "dismissive attitude" by another receptionist staff. 4. The breakfast service was however good. Never booking an Ibis Hotel again....1st time experience was horrible. I actually feel I should get a refund because I felt so bad.
Guest User
Double Room
Stayed in Mar 2025
Couple
2 review
9.5/10
Amazing
Posted on Apr 19, 2025
Was a really nice stay though. Me and my husband had a night out, and stayed at ibis, the location is very nice and was a 5min walk to the train station
Response from Property: Dear Guest, thank you for your wonderful review! We are delighted to hear that you and your husband had a great stay with us and enjoyed your night out. It is also fantastic to know that our location was convenient for you, especially being just a short walk from the train station. We hope to welcome you back to Ibis for another enjoyable stay!Warm regards, Dzhulia Ashik Front Office Team Member
Guest User
Double Room
Stayed in Mar 2025
Couple
12 review
8.0/10
Very Good
Posted on Apr 18, 2025
Good location. Value for money. Clean room but could do with a bit more eyes for details. There were shoe marks on the wall.
Response from Property: Dear Guest,Thank you for your feedback regarding your recent stay. We are pleased to hear you appreciated our location and value for money. Your comments about the cleanliness will be noted, as we strive for high standards in all areas. Thank you again for your input, which is most valuable to us, and we hope to welcome you back to our hotel in future for an even better experience!Best regards,Dzhulia Ashik Front Office Team Member
SEBATEX
Twin Room With 2 Beds
Stayed in Mar 2025
Business traveler
9 review
7.0/10
Posted on Apr 30, 2025
Location is good , ok just for sleeping but comparing with the price hotel did not satisfy me
Response from Property: Dear Guest, Thank you for sharing your feedback with us. We’re glad to hear that you appreciated our location and found it convenient for your stay. We understand your concerns regarding the value for money and are sorry to hear that we did not fully meet your expectations.Concerning the rates, Reading is a beautiful, but pricy city. Advance bookings can help you get a lower rate. We always strive to provide the best experience possible and appreciate your comments, which help us to improve our services.Kind regards,Dzhulia Ashik Front Office Team Member