Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.1
Service8.3
Cleanliness8.4
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All reviews(119)
Positive reviews(114)
Reviews with photos/video(16)
Awesome stay(25)
Clean and tidy(15)
Great service(13)
Delicious breakfast(9)
Near shopping area(5)
Convenient location(5)
Average lighting(3)
Negative reviews(5)
Moussa
Penta Standard Room
Stayed in May 2025
Business traveler
1 review
6.0/10
Posted on Jul 4, 2025
I found strange that iron was not available in my room and also get 2 days where card stop working when from work and needed to get support to unlock my room. Complementary stuff in room very weak.
6/15
Anonymous User
Penta Standard Room
Stayed in Jun 2025
Family
6 review
7.0/10
Posted on Jul 21, 2025
Location is good, very near Reading city central. However, not many amenities are provided.
Guest User
Penta Standard Room
Stayed in Jun 2025
Business traveler
12 review
10/10
Outstanding
Posted on Jul 30, 2025
Everything is perfect.
Waiting for the next stay in the Penta in Reading
Guest User
Penta Standard Room
Stayed in Mar 2025
Solo traveler
1 review
5.5/10
Posted on Apr 7, 2025
I have visited this hotel many times for events and functions but never actually stayed. Staff were very friendly and the hotel itself looks very nice, so what a shame that the whole thing is let down by cleanliness. The windows in my room were actually dripping in mould, damp and grime, which is surely a health hazard? I have stayed at many hotels but never stayed at one that displays such filthy conditions in the room, absolutely disgusting!
Rieylle
Penta Standard Room
Stayed in Jun 2025
Couple
5 review
8.0/10
Very Good
Posted on Jul 26, 2025
Location was great.
Hotel had free games to play for guest like table tennis, darts and pool.
Clean and pleasant staff
Stacey2701
Penta Standard Room
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 19, 2025
Really liked this hotel. I was only there for a night before a race so didn’t get to try any of the facilities but I would love to come back when I have more time to relax and explore.
Guest User
Penta Standard Room
Stayed in Apr 2025
Business traveler
49 review
7.0/10
Posted on Jun 16, 2025
Pentahotel is as good as always !comfortable and stylish with a relaxed vibe. The room was very spacious, which I really appreciated, though there’s no air conditioning, which might be an issue on warmer days.
I especially enjoy the ground floor area where is a great space to hang out with friends, play some table tennis or darts, and have a few drinks. It’s definitely one of the hotel’s highlights.
However, the drinks could be improved. The rosé wine seemed flat, like it had been opened too long… no bubbles at all, which made it taste off. I don’t think I should’ve been charged for that. Also, the martini cocktail was too bitter, probably because the mix wasn’t balanced properly.
Overall, still a solid stay with a great social space, just skip the cocktails next time.
Allenbizzle
Penta Standard Room
Stayed in Apr 2025
Couple
2 review
4.0/10
Posted on May 4, 2025
The place is filthy, white marks on wall, brown stains in toilet. Facilities are very well worn and the service is terrible, rude and not helpful.
Adekunle Ayodeji
Penta Standard Room
Stayed in Mar 2025
Booked for others
6 review
10/10
Outstanding
Posted on May 3, 2025
Nice location. I booked it for a friend and he loved it. I have slept there a couple of times. Free WiFi, gym, board, and computer games.
Ik
Penta Standard Room
Stayed in Feb 2025
Couple
3 review
6.5/10
Posted on Mar 29, 2025
The rooms need some TLC as it seems they’re not maintained very well otherwise a fairly priced hotel
Anonymous User
Penta Standard Room
Stayed in Feb 2025
Couple
1 review
10/10
Outstanding
Posted on Mar 28, 2025
Lovely spacious room, with a fun games area downstairs and discounted nearby parking too!
Anonymous User
Penta Standard Room
Stayed in Dec 2024
Solo traveler
2 review
9.5/10
Amazing
Posted on Jan 20, 2025
I mostly really liked this hotel - the room was nice, shower was good, staff were friendly and the breakfast was great! There was one big problem though - the hotel is right next to a dual carriageway and the noise from the road below in my room was horrendous! I probably will give them another try and request a room away from the road next time, but if I get another room in the same location my next trip will probably be my last, even though i liked everything else about the hotel.
Meng Ning
Penta Standard Room
Stayed in May 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 27, 2025
It worth the price, the facilities are mostly 24hours.
akhil
Penta Standard Room
Stayed in Dec 2024
Couple
1 review
10/10
Outstanding
Posted on Jan 10, 2025
The hotel’s location was perfect – situated in a central area with easy access to local attractions, shops, and dining options.
Esther
Penta Standard Room
Stayed in Oct 2024
Family
3 review
9.5/10
Amazing
Posted on Dec 3, 2024
Brilliant hotel - fantastic comfortable room. Excellent shower - one of the best. Great breakfast. Fun lobby with games and friendly staff. Could not fault it.