Guest User
March 24, 2024
This was one of our worst hotel experiences. We travel often and aren't very picky, usually avoiding luxury places. That's why I chose a more expensive option on the island, expecting better quality. Unfortunately, it was a huge letdown. The place, even with its own beach, was dirty - including towels, sheets, and a moldy bathroom with a window that wouldn't close. The sink was blocked, and beach doors wouldn't lock. We also found cockroaches and other pests in the apartment, which was completely unacceptable. The breakfast was disappointing too. However, the staff were helpful and allowed us to cut our stay short to one night, which changed our travel plans and made us skip the next island, fearing similar issues.