Albion House at Ramsgate

Lovely hotel and nicely furnished. We managed to get free parking opposite. Welcome was quick, just given key and taken to room. Only issue with room which was one of the biggest is no room for a wardrobe so a weird pole between 2 windows. We wanted a cup of tea in the room so i popped down to the bar for some fresh milk, they checked the fridge and also kitchen and they had no fresh milk in !!! So waited for a staff member to pop to the shop to get some. Thats a first in a hotel ?? The hot breakfast was good. but for 2 days running - No pastries, No granola, No yoghurt. Also when paying £215 B&B you dont expect to be charged for Latte / Americano as only Tea and filter coffee are inc in rate - bit mean  Service is random as they only have one person on at breakfast who has to do - food orders, clearing up, cleaning tables, serving food from kitchen, make hot drinks, and also deal with front checkout desk, really needs 2 staff on especially when a table orders 4 x Lattes Whilst beds and pillows were very comfortable and nice Balcony, the hotels location is awful for noise - you sort of get used to the constant traffic road noise after a while in the night. However every morning we were woken twice between 5.00am and 6.30am by either glass, bin, recycle / refuse collection, cement delivery, road sweeper, builders delivery truck ("warning vehicle reversing / turning left" sound at 5,45am) Such a shame to what should be a restful place. Probably the worst place we have ever stayed on the UK (inc cities) for really bad traffic noise that woke us up. It's not the hotels fault (apart from kitchen bins right below room) its just the hotels location is very noisy on a very busy road and it did spoil the stay

We had the most amazing dining experience at Albion House with our family and close friends. We unexpectedly were given our own private dining room which was fab! Food was incredible and our friend is coeliac and was fully catered for with GF options. We had a wonderful evening together. I would really recommend this place, amazing food and staff. Thank you to chef Luis, who came out to greet us at the end of the evening. Gorgeous night - we hope to be back very soon! Thank you!

Visited on a Sunday afternoon. We were the only two in the bar on arrival. Took a look round for somewhere nice to sit and was met by a very unfriendly receptionist looking down her nose. Who on earth interviews these people to fill these positions? Smile please and be welcoming. The lady who served us at the bar was lovely I have to say.

Absolutely lovely place to stay, staff very helpful especially reception, cannot wait to go back, when we visit Ramsgate for our holiday, lovely rooms to relax and have a coffee before going back to your room, with lovely views of the sea or harbour

I have been to Albion House in Ramsgate many times in the past and have always had a wonderful experience. Unfortunately, on this occasion, I was saddened to see that the hotel is way below the standards I've been used to. We arrived early and asked if we could store our luggage there until check-in, but felt that even that was an imposition. We then returned just after normal check-in time and were told that our rooms were not ready, but would be in two minutes. Over 45 minutes later, we were then told we could go to our rooms. I have to say some of the common areas now are really in need of some TLC. The rooms also need updating. The television barely worked in our room and there had been some repairs done to the wall which had not been painted over fully and the window frames are peeling away. There should be a small fridge in the room, as well as a decent fan or an air conditioning unit, as the room was very hot. As soon as you open the windows, you hear the loud traffic noise outside and this goes on during the night, so hardly conducive to a good night's sleep. Usually, the rooms here are immaculate and spotless, but when I went into the bathroom, I noticed two cigarette papers on the floor by the radiator and also a big clump of hair! Clearly this room had not been given the finishing touches we had been told were taking so much time to have the room ready! There was also a distinct lack of affability from most of the staff. This is something that really saddened me, as I have always felt welcome and at home when I have stayed there, but this time I felt like an imposing guest. There is mostly nobody manning the front desk. When we checked out, I was asked if my stay was ok, but this was mainly as an afterthought. The only saving grace really was the breakfast, the service here was far better and the food was as lovely as always. I was surprised during our stay that there were barely any other people in the restaurant or bar and usually this would be packed in peak season. This is very telling of somewhere that has lost its way and even the locals seem to now be shunning it. I understand that the hotel has recently changed hands and all I will say is that you can really tell. Albion House would usually have been my choice of hotel in Ramsgate and I have recommended it to a lot of people in the past. I will certainly no longer be doing that.

We barely slept, it was one of the hottest nights of the year so we had the French doors open to the balcony. It would have been impossible to sleep with the windows closed. When we raised this on checkout we were told “you must live somewhere very quiet “, even though in previous reviews the hotel manager writes: “Unfortunately being directly on the seafront overlooking the beach and the Royal Harbour comes with some draw backs, one such being a road which is a single lane thoroughfare. We feel that on balance it is a small price to pay for a large suite in a stunning location as the passing cars are sporadic rather than constant and therefore it reasonably quiet at night when the doors are closed. It is very unusual that the doors would be opened at night and most guests sleep happily in the suite and enjoy the views, the extra space and the balcony.” Having read this I’ve decided to take the hotel to the small claims court to recover my money as I feel they misrepresented the room.