Rainbow Ocean Palms Resort

The views are breath taking. Watching a storm rolling in and seeing lightning through the clouds was amazing. Close proximity to the sand dunes for a picnic at sunset was ideal.

We were surprised by the size of the apartment ( very large) and how well equipped it was. We were in apartment 10 which was accessible via lift from the basement car park. It was very large and you could easily cook anything given the equipment. As it's up a very steep hill, most people drive up/ down to the town. I imagine itd be quite a tough walk up in the heat as its very steep in places. However, this enables the views from the apartment & balcony which were excellent and also looked down onto the small pool. We used the electric bbq a couple of nights aswell as cooking in the kitchen. Rainbow Beach is small but has lots of cafés for mornings/lunch. Ocean Palms was ideal for a more relaxing stay.

Apartment 6. Stay 22/12/23 - 27/12/23. Lovely views, boasting a combination of bushland and ocean. The apartment itself was a huge disappointment. Floors sticky and sandy, had to vacuum and mop myself as we have a 11 month baby. Extremely tired apartment, furniture very outdated and decor well past used by. Kitchen and bathrooms well overdue for renovations. Single drawer dishwasher, too small for family size apartment . Microwave was dirty, melted cheese inside. Crokery well overdue for replacement. I have seen better condition items at the local tip. Found drug paraphernalia in cubboard obove fridge. Managers response (Michael) was the cleaners must have missed that. No apology from Manager, he simply shrugged his shoulders and said what do you want me to do! Beds are comfortable but no duvet covers, instead duvet is placed between 2 bed sheets. Balcony dirty and sandy. Apartment 6 has all hard floors, not a single rug in the property. Main bathroom toilet leaks every time it's flushed. Shower rose was split, spraying water everywhere when turned on. This bathroom was unusable. Only 1 small towel rail in each bathroom. Exhaust fans very dusty and full of lint. Lounge TV tiny, 32". No bedroom TV. Wifi availability but super slow speeds. Not all windows had roller blinds and glass doors to balcony only had a sheer curtain, not very private from adjacent apartments. The infinity pool was often clowdy, not once was the pool vacuumed during our stay. We were a family travelling with 4 other families and their rooms were much nicer in terms of furniture, decor, and overall condition and cleanliness (Particularly apartments 11,14) We all paid the same rates, however for a lower standard room you would expect a lower rate. In all fairness, Management is extremely poor as everything wrong with this place is a reflection of their inability to maintain a certain standard of hospitality, room conditions and guest relations.

The property was beautifully decorated, with great views. Location was perfectly situated between the 2 sand blows. But the internet connection is poor and couldnt watch any netflix etc. Insulation between master and living space was zero and theres no door between master and ensuit. The noise coming from the appartment above at night time was constant, as they had children running around at all hours of the night and the use of the spa from above after 9pm. From other bedrooms the elevator was heard a lot, kids were playing in the lift early and then during check out we were wait for ages, as the kids were playing with them holding them up.

Stunning views. This place is at the top of a very steep hill which means the views are amazing but not great for walking to and from town. It was quiet and relaxing. The rooms are nice but are in need of an upgrade. Mold on the blinds and water damage is a little off putting, but overall worth the effort to get there.

Beautiful 2 bedrm apartment with everything you need and more for our family of 4! The view was stunning, the managers are lovely and the apartment was incredibly clean and comfortable. The pool, although wonderful, was a little small at busy times. We’ve been to Rainbow before and love it and this time we enjoyed our stay even more thanks to this resort over the New Year period. Also, the Rainbow fireworks on the beach were amazing to witness so close up.