Crowne Plaza Qingdao Ocean Spring Resort

Crowne Plaza Qingdao Ocean Spring Resort Reviews

Crowne Plaza Qingdao Ocean Spring Resort

188 Binhai Avenue, Jimo District, Qingdao, Shandong, 266237, ChinaSee Hotel Details
Crowne Plaza Qingdao Ocean Spring Resort
Crowne Plaza Qingdao Ocean Spring ResortCrowne Plaza Qingdao Ocean Spring ResortCrowne Plaza Qingdao Ocean Spring Resort
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1 night

Guest Reviews

9.1/10
Good
2738 review
Verified reviews
Location9.2
Amenities8.9
Service9.2
Cleanliness9.1
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All reviews(2738)
Positive reviews(2618)
Reviews with photos/video(907)
Nice sea view(578)
Perfect for kids(315)
Close to beach(168)
Friendly front desk staff(158)
Relaxing hot springs(112)
Luxurious(40)
Has facilities for children(30)
Negative reviews(114)
Natasha Putter
Superior Room
Stayed in Jun 2025
Family
5 review
9.0/10
Great
Posted on Jul 11, 2025
My kids and I spent a week in Qingdao and stayed at the Crowne Plaza Hotel. It turned out to be a lovely getaway. The room was clean, well-stocked with everything we needed, and offered a stunning ocean view—plus, we were treated to fireworks every evening right from our window, which was a magical touch. Breakfast was available every morning with a good range of options; we appreciated the variety. Room service was a hit with the kids—they couldn’t get enough of the spaghetti bolognaise and popcorn chicken! I personally enjoyed the club sandwich and the beef noodles. We devoted an entire day to the water park, where the kids had an absolute blast. Although some parts of it could use renovation, it didn’t dampen our fun. One of our favorite activities was cruising around the resort on four-wheel e-bikes—it felt like a private adventure since much of the area was quiet and fairly abandoned, but that added a special charm. The beach is also just across the road, so you can go play in the sand at any time, there are also some men who offer horse and jet ski rides right on the beach. The beach also isn’t too crowded. The only drawback was the resort’s location. It’s quite far from most of Qingdao’s main attractions, so every excursion required at least an hour-long Didi ride. Still, the experience was well worth it, and we genuinely enjoyed our stay. We’d absolutely return again.
6/7
Response from Property: Dear guest: We are very glad that our hotel have left a deep impression on you with their sincere service. We also hope that this beautiful city and the warm staff of Crowne Plaza Qingdao Haiquan Bay Resort will leave you with a wonderful memory. Looking forward to your next visit. Wish you all the best.
Luizicarelli
Superior Room (Double Bed)
Stayed in Jun 2025
Family
5 review
8.0/10
Very Good
Posted on Jul 12, 2025
Facilities are a bit worn-out, with pools not fully functional. Room was clean, also in need of renovation. Staff was friendly, but hardly spoke English. Great deal for hot springs, included in the stay, with direct access from the hotel. Beach access was under renovation, and the sand was full of seaweed. All restaurants were open, affordable with delicious food, specially the Japanese restaurant.
Response from Property: We are very grateful that you could offer us your valuable suggestions in your busy schedule. We sincerely hope for your understanding and correction of any omissions that occurred during our service to you. Your satisfaction is our greatest pride. Maintaining high-quality service is our unremitting pursuit. We look forward to seeing you again next time and wish you all the best !
Aleksandr Bogza
Superior Room (2 Beds)
Stayed in May 2025
Family
4 review
4.0/10
Posted on Jun 24, 2025
Review of Crowne Plaza Qingdao Haiwan (Qingdao Hai Quan Wan Huang Guan Jia Ri Du Jia Jiu Dian) ★☆☆☆☆ 1/5 – Worst Vacation Experience, Left After One Night We had booked a several night stay in June 2025 at Crowne Plaza Qingdao Haiwan, but the conditions were so terrible that we had to change hotels after just one night. Unacceptable Problems: ❌ Shockingly Dated Property – The hotel is extremely run-down, with visible mold covering walls in hallways and our room. The musty smell gave us headaches. ❌ False Advertising of Amenities The beach had zero facilities – no umbrellas, loungers. ❌ Health Hazards – Our bathroom had black mold around the shower. Final Verdict: We paid premium prices but got dirty, broken facilities instead of a vacation. The front desk just shrugged when we complained.
Response from Property: Dear Aleksandr Bogza: Please accept the most sincere greetings from Crowne Plaza Qingdao Ocean Spring Resort. We are deeply sorry for any situations you may encounter during your stay. Regarding your mention of these quesitions, the hotel takes it very seriously. We have fed back your comments to the relevant authorities and are following up to investigate and coordinate to identify any shortcomings and make improvements. We sincerely apologize and thank you for your understanding and support.
Andrew89
Superior Room (Double Bed)
Stayed in Jun 2025
Business traveler
4 review
10/10
Outstanding
Posted on Jul 16, 2025
安琪is very helpful and polite. The resort is nice, can see sunrise.
Response from Property: Thank you for staying at Crowne Plaza Qingdao Ocean Spring Resort. The hotel is based on the Mediterranean European style, combining European castles, artificial gardens with the surrounding mountain and sea views. It has a kilometer-long golden beach and it takes only 5 minutes to walk to the seaside. The balconies of the sea-view rooms offer a beautiful view of the sea and sky blending into one. The scenic area features distinctive attractions such as hot springs, Tianchuang Theatre and commercial street, meeting your one-stop vacation and tourism needs. We look forward to your next visit!
ggjdlp
Superior Room (Double Bed)
Stayed in Feb 2025
Couple
8 review
10/10
Outstanding
Posted on Mar 11, 2025
A great hotel for relaxation! Comfortable and clean rooms with wonderful sea views. Pleasant staff, special thanks to aLina for helping. The breakfast is varied, there are restaurants and many other entertainment options. The hot springs on the street were especially appreciated
Response from Property: Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time on your trip. Your appreciation gives the hotel a great encouragement, but also the driving force for our progress, we will continue to maintain enthusiasm, and strive to make every guest enjoy the feeling of staying at home, eagerly looking forward to your visit again!
Hong
Superior Ocean-view Room-Queen Bed
Stayed in May 2025
Business traveler
1 review
8.0/10
Very Good
Posted on Jun 21, 2025
The staffs is a friendly, especially A Lina & Peter arrange a great city tour for us. 😘😘
Response from Property: Dear guests: Thank you very much for your favor and love for our hotel! Our steps forward never cease. For your trust, we will be even more persistent, waiting for your arrival by the sea and in the castle!
Anna Dorothea
Superior Room (2 Beds)
Stayed in Apr 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on May 18, 2025
This was an excellent place for a truly relaxing weekend! The package that includes the hot springs is totally recommended. The hotel's indoor pool is in excellent condition, staff are friendly and the rooms are beautiful. I will definitely visit again.
Response from Property: Dear guest:We are very glad that our staff have left a deep impression on you with their sincere service. We also hope that this beautiful city and the warm staff of Crowne Plaza Qingdao Ocean Hor Spring Resort will leave you with a wonderful memory. Looking forward to your next visit. Wish you all the best.
Phillip Arnold
Superior Room (Double Bed)
Stayed in Apr 2025
Family
12 review
7.5/10
Posted on May 4, 2025
Second stay at this hotel, and I must say that the communication has improved. Room cleanliness was terrible. Bathroom had sand on the floor, old fruit left on table. Breakfast was not great with not a lot of options. Being a member of the hotel group, I was not treated as other members. Overall it was an okay stay.
Response from Property: Thank you very much for your suggestion. In your comments, we can see that there are still many details that need improvement. We will work harder to provide you with more considerate and satisfactory services. We also look forward to your next visit!
ruoxun
Superior Ocean-view Room-Two Beds
Stayed in Sep 2024
Family
1 review
10/10
Outstanding
Posted on Oct 31, 2024
This hotel has super friendly staff, we are very happy with the hospitality and we definitely visit again in the future. Highly recommended! Nice ocean views , super clean room with delicious food served.
Response from Property: Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only for each guest to bring a different holiday experience. We are really very moved to see your satisfaction and affirmation.
tommy kwok ying
Superior Room (Double Bed)
Stayed in Mar 2025
Couple
4 review
8.5/10
Very Good
Posted on Apr 26, 2025
Very quiet in weekdays. Original 5 star hotel but a bit tired now. Great services at front desk.
Response from Property: Thank you very much for your valuable suggestions to our hotel. We look forward to seeing you again next time and wish you all the best .
Diana Kamei
Superior Ocean-view Room-Queen Bed
Stayed in Mar 2025
Couple
25 review
8.5/10
Very Good
Posted on Apr 5, 2025
The location was perfect for a couple getaway. We chose this hotel because it was away from the busy city. It was right by the sea and also close to the mountain where we could go for a drive. The staff at the front desk were friendly and helpful. The only downside was that most of the restaurants in the hotel were closed- probably because we went during off season. Despite that, we would go again! The view from our 8th floor room was spectacular!
Response from Property: Dear guest: Thank you so much for your support and recognition of the hotel in all aspects. Everything we do is only for each guest to bring a different holiday experience. Looking forward to seeing you again and best wishes for you.
Dezy88
Superior Room (Double Bed)
Stayed in Jul 2024
Couple
49 review
10/10
Outstanding
Posted on Aug 28, 2024
Its like living a castle . Great for family vacation or couple . Clean beach but wish the outdoor pool was not closed . 4 x different restaurants in one place place from Japanese to German beer 🍺. Bedrooms were big and bathrooms were too . Affordable price for a short stay: Overall experience was great for 1-2 night stay for couples and families
6/9
Response from Property: Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time on your trip. Your appreciation gives the hotel a great encouragement, but also the driving force for our progress, we will continue to maintain enthusiasm, and strive to make every guest enjoy the feeling of staying at home, eagerly looking forward to your visit again。
VLADISLAV1974
Superior Suite
Stayed in Jul 2024
Family
1 review
7.5/10
Posted on Oct 20, 2024
Basically, everything was good BUT some small improvements/renovation should be done We had Very Good breakfast but very few options in the evening, only 2 restaurants with lack of choice for western food, we had to use room service The most important not to the hotel but to the local govermnent - why the embankment is destroyed??? it is even dangerous to go there
Response from Property: Dear Guest: Thank you for your stay and comments. The hotel has been in operation for more than ten years and the facilities you can see are constantly being improved and restored. At the same time, the hotel will actively communicate with the local goverment, do our best to maintain, and strive to bring you better service, please believe that we want to do more for guests. Looking forward to your visit again!
Sebaa
Deluxe Suite
Stayed in Jul 2024
Family
22 review
8.5/10
Very Good
Posted on Aug 7, 2024
The Hotel location is good even far away from downtown but quiet place and directly on the beach side. Rooms and price are within a reasonable price range. Breakfast variants of choices. The hotel is a bit old and need a renovation.
6/9
Response from Property: Dear guest: Hello, thank you for staying and taking the time to share your stay with us. Sorry for the bad experience during your stay, the hotel has been in operation for more than ten years, and the facilities you see are constantly being improved and restored. Do our best to maintain, strive to bring you better service, please believe that we want to do more for guests. Looking forward to your visit again!
Guest User
Superior Room (Double Bed)
Stayed in Dec 2024
Family
2 review
10/10
Outstanding
Posted on Jan 29, 2025
Great hotel in a good location, it is quiet and out of the city. The hot springs are very convenient and the hotel pool is a good size. The breakfast is large, the staff are helpful. Will definitely stay again.
Response from Property: 尊敬的賓客:您好! 很高興您選擇入住青島海泉灣皇冠假日度假酒店,看到您的評價我們倍感欣慰! 酒店自助早餐品種豐盛,美味可口,定期推出美食節活動。家,是避風的港灣,是温馨的小窩,是温暖身心的一隅。有愛才是家,酒店一直希望會用自己的貼心和暖心, 為您心中的那個家外之家,期盼您的下次回家!祝您新春快樂,萬事如意!