Holiday Inn Express Qingdao Hongdao Station by IHG Reviews

Response from Property: Dear guest, thank you so much for your kind recommendation! We're truly delighted to hear that you had a great experience with us. Since our opening two months ago, we've been striving to provide guests with a clean and comfortable environment. Our team pays meticulous attention to room cleaning every day to ensure that each guest can enjoy a tidy space. And we're also glad that you liked our breakfast. We'll keep working hard to maintain high quality in all aspects and look forward to welcoming you back again. Good luck with all your wishes! IHG Social Listening Team

Response from Property: Dear Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear you appreciated our staff's service, the spaciousness of our new rooms, and the convenience of our laundry facilities. We sincerely apologize for the inconveniences you encountered regarding the thermostat, in-room safe, luggage scale availability, and breakfast quality. Please rest assured we have shared all your comments with our management team for careful review as we continuously work to enhance our services. Our culinary team will particularly focus on improving breakfast offerings in both quality and variety. Your feedback is truly invaluable to us, and we hope to have the opportunity to welcome you back for an improved experience that meets all your expectations. Best regards, IHG Social Listening

Response from Property: Dear Guest, We are thrilled to hear that you had a wonderful stay with us. Your kind words about our clean facilities, prompt service, and English-speaking staff truly warm our hearts. Located in the High-tech Zone near Zhengyang West Road, our hotel offers excellent connectivity. We provide complimentary airport drop-off service, and Hongdao Railway Station as well as Qingdao University of Rehabilitation are just a short distance away. The Convention and Exhibition Center is also conveniently located, only 6.1 km from the hotel. A quick drive will take you to Moon Mountain Coastal City and The Outlets, where you can enjoy a variety of commercial and entertainment options. Although we are not located in the city center, our peaceful surroundings and convenient access make us an ideal choice. We sincerely hope to welcome you back in the future and will continue to enhance our services to provide an even better experience. Best regards, IHG Social Listening Team

Response from Property: Dear guest, we are so glad to hear that you had a great experience staying with us. We always strive to provide clean and spacious rooms, comfy beds and superb services. And our convenient location near Qingdao Airport is also designed to bring more convenience for our guests. We sincerely hope you can choose our hotel again next time. Wish you all the best! IHG Social Listening Team

Response from Property: Dear guest, hello! Thank you for staying at Holiday Inn Express Qingdao Hongdao Station. When I read your good comments, the corners of my mouth rose unconsciously, and every sentence is definitely our motivation to move forward. We always practice "customer-oriented". Every employee has been strictly trained and provides meticulous service from booking to check-out. We are very happy that our intention to upgrade your room and give you gifts has won your love! The hotel is close to the airport, a 20-minute drive away, and a 400-meter walk to Metro Line 8. It is surrounded by business districts and attractions. The rooms are equipped with a 65-inch projection TV, high-speed Internet and comfortable bedding. The wet and dry separation bathroom details are thoughtful; the rich Chinese and Western breakfast starts a vibrant daily life. Looking forward to seeing you again next time, we will provide you with better service and create a perfect stay experience! I wish you a smooth trip! Holiday Inn Express Guest Care Team

Response from Property: 親愛的客人您好，感謝您入住青島紅島站智選假日酒店。作為一家2024年新開業的酒店，能得到您這樣的肯定，對我們來説意義非凡。我們一直致力於為每一位客人打造整潔、舒適、安心的住宿環境，提供貼心、高效的服務。當您遇到問題時，迅速且妥善地解決，是我們應盡的職責。能因此贏得您的信任，我們由衷地高興。期待您未來能再次選擇我們酒店。我們會一如既往地保持高品質服務，為您帶來更完美的入住體驗。祝您生活愉快，旅途平安順遂！智選假日賓客關懷團隊

Response from Property: 親愛的客人您好，感謝您入住青島紅島站智選假日酒店。得知您對我們的服務、衞生、早餐以及位置都十分滿意，我們倍感榮幸。一直以來，我們致力於為每一位客人提供貼心周到的服務，您的滿意就是對我們最大的鼓勵。而在衞生方面，我們始終保持高標準，用心打掃每一處，衹為給您營造乾淨舒適的環境。早餐我們精心搭配，以中西式結合的菜品，注重營養均衡，從新鮮蔬果到特色麪檔，助您活力滿滿開啟新一天。在位置上，距離地鐵8號線大澗站步行約11分鐘，周邊商業娛樂設施豐富，出行十分便捷。期待您和家人再次光臨，我們定不負所望！祝您萬事順遂！智選假日賓客關懷團隊

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Qingdao Hongdao Station. The moment you decide to share your stay experience with us, we know that this is a heavy trust and support. We are full of gratitude and can't wait to respond to your every concern and suggestion. In terms of facilities, the room currently uses special thickened solid wooden doors and soundproof door seals to isolate noise. We are deeply sorry that the effect has not met your ideal requirements. If you have a light sleep or feel that the surrounding environment affects your sleep, you can contact the staff in time, and Xiaozhi will try to arrange a quieter room for you according to the response. At the same time, we will also share your opinions with the management team and carefully refer to them in future improvement work. We are very honored to see that you are satisfied with our service and cleanliness. We always believe that excellent service can make guests feel at home, and clean and tidy hygiene is the basis for ensuring the comfort of guests. We will continue to work hard to improve service quality and hygiene standards to meet your expectations and needs. Looking forward to your visit again, we will definitely bring you a better experience! Have a pleasant journey! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Qingdao Hongdao Station. We are sincerely happy that you are satisfied. The hotel has always focused on service quality. From warm reception to caring care, every step is full of our heart. In terms of hygiene, we strictly control the cleaning standards to create a clean and comfortable environment for you. The superior geographical location, close to the subway station, is convenient for your travel. Breakfast combines Chinese and Western dishes, providing a variety of delicacies such as noodles and wontons, as well as freshly ground coffee, milk and other drinks, as well as complete facilities such as TV with screen projection and high-speed network, hoping to add more convenience and comfort to your stay. Looking forward to your visit again, we will live up to your expectations! Wish you all the best! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Qingdao Hongdao Station. Your recognition is the solid sail we raise when sailing on the ocean of service, and it is on it that we ride the wind and waves. From the new layout and deep cleaning of the guest rooms, to the careful preparation of the rich breakfast dishes, to the warm reception at the front desk and the convenient parking service, every link is full of our heart. The convenient location of the hotel is also to make your travel easier. We look forward to your visit again, we will live up to your expectations and bring you a more intimate experience! I wish you a happy life! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Qingdao Hongdao Station. Every stay is a gathering of fate, and we have been working hard to make this gathering full of warmth and surprises. The hotel is fully equipped with high-definition TVs, comfortable sofas, practical coffee tables and office desks to meet the dual needs of work and leisure. The service team is enthusiastic and always pays attention to your every need; the sanitation cleaning is meticulous to ensure a clean and tidy environment. I hope to serve you again soon and wish you a happy life. Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Qingdao Hongdao Station. As the first light of the New Year falls, we receive your sincere recommendation, which is the most heartwarming gift for us! We are sincerely happy to know that the service of the front desk and the breakfast specially prepared for you can make your trip smoother. These small actions are our hope to add warmth to your journey. In the new year, we will continue to work hard and do better. I wish you all the best in the new year and look forward to meeting you again! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, Hello! First of all, thank you very much for choosing our hotel and taking your precious time to leave us a review. I heard that you had a hard time finding the hotel at first, and I am very sorry for the inconvenience. However, we are very happy to see that you are satisfied with the hotel's new environment, good facilities, cleanliness, and low price. And thank you for everything, such as the easy access to the Buddha, the thoughtful breakfast, and the airport shuttle that helped you get around. We sincerely appreciate your recognition and hope that you will continue to consider our hotel when planning your future trip. It seems that taking a taxi would be more convenient. Wishing you happiness every day. Jiseon Holiday Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Qingdao Hongdao Station. When we see your sincere and thoughtful recognition, our entire hotel is like being injected with endless vitality. We have been working hard to improve our facilities, striving to be complete and always new, so that you can use them comfortably. We strictly control hygiene to ensure a clean and tidy environment. We go all out in service to give you an excellent experience. I am very happy to receive your praise for the careful preparation of breakfast. Your recognition is the greatest encouragement. We look forward to your stay when you come to Qingdao again. We will continue to provide you with better services. I wish you and your family happiness! Holiday Inn Express Guest Care Team