Parrotel Lagoon Waterpark Resort

Borat like this 🇰🇿. Animation team is the best out of them all. (Mostly Emy) ))))))))))))))))))))))))))))))))))))

Abdullah is so professional and I have seen him welcome everybody and chat to the guests as well as us . He knows how to take care of customers very well. His English is very good , he came just to our table like 3 times to make sure we were okay and has also advised us which places we could visit in Sharm. Overall my visit has been amazing here. People are so friendly. I would highly recommend

I thought the staff were fantastic. The hotel and room were fine. I thought the food was dreadful. Having paid for all inclusive, l thought being asked to pay extra for fruit juice and ice cream was terrible. Also l got back about 10.00pm from an excursion, there was no food served after 9.30pm, this has never happened to me before on an all inclusive package

Absolutely amazing holiday and I can't thank yousef enough for being amazing with our family by the pool . There are so many amazing people who work so hard here . Abdullah in the English restaurant was an incredible man as well. The staff here make the hotel . The entertainment in the hotel is great, they are all amazing with the kids . Walid in the lobby bar is an incredible funny man who really attended mine and my sons every need. Thank you so much to everyone for making my holiday one to remember ❤️

this place is beautiful i had a great stay at the hotel abdula and yousef where amazing and kind they made my stay even better

Landed after midnight and could n t get a drink from the bar.We were put in a dirty room.It overlooked the main highway opposite the speed bumps where wagon brakes screeched all night. At the welcome meeting ,we were offered two upgraded rooms and we picked one with a bath and two showers overlooking the kids pools.The guests were mostly Russian and arabs.not many Europeans. The restaurant was very big and there was a good selection of food available. We were later invited to a smaller one which was mainly used by Europeans. The staff were very good and helpfull.Waiters constantly served drinks with a smile.Room cleaners worked very hard.The rooms were in need of refurbishment and the bathrooms were really poor.Pools were good with many lifeguards,Kids had their own seperate pools.Water park was big and had a snack bar but did nt serve beer.The beach was at a sister hotel and a coach drives there and back all day.Beach had shallow water but was rocky and footwear is advsed.A long pier took you to deep water for swimming. The guest coordinator, Lucy was lovely and with her lady assistant, sorted out problems and gave advice,They worked long hours and were always on hand to help.The hotel has many bars serving spirits,cocktails, beer, wine and soft drinks.They only have small glasses and I d advise you to bring your own large plastic glasses.There are many cracked and broken floor tiles and some of the stairs are filthy.A deep clean is required.Loud boom boom music gets played all day round the pool.They are also in the planes flight path and a plane passes over every 10 minutes day and night.100 m above you.