Gemma Resort

I went to Gemma resort for second time this year because last year I enjoyed it very well. Everyone was very friendly here especially the barman, i wanted to thank Mahmoud because he took care of us last year at bar Maia and he was wonderfull, he was funny and friendly , i had stomach problems and he made me some special tea that helped me , he really likes his job and everyone can see it , even when it’s hard he smiles at everyone and always makes jokes and makes people laugh, he also makes amazing drinks especially mojito. I missed him at bar Maia this year. I like everything about Gemma resort, every person you met there is amazing, helpful, takes care of you and is there for you. So the stuff at Gemma is amazing. The food is also really great i think that everyone will find what he’s looking for. From pizza to pasta to meat, desserts, fruit, vegetable everything. Even when youre not feeling well you will find something to eat. We always spent time at the upper relax pool and the lifeguards really take care of the realx zone, they doesnt let the kids in, they doesnt let people throwing with ball there etc. so people can really enjoy the piece and calm atmosphere. At night there is always some program for example amazing fire show prom Sosta, amazing kids program for the little ones and many other, every night you will be entertained by animators who do amazing job! I also loved how people take care of cleaning our room and made funny animals from towels it was always highlight of my day!!

My personal impressions are simply indescribableThere are only emotions here❤️‍You feel like you are in paradise! The staff is very friendly, the doctors are wonderful, the food is delicious, the animators are incredibleYou definitely won't be bored We were on vacation for 14 days and we didn't have enough time... We really didn't want to go home I wholeheartedly recommend this hotel!!! You will recover emotionally and physically

The resort is well maintained, despite a few small signs of wear on the walls and in the bathroom of the room. Everything was always clean and tidy, thanks to the constant work of the gardeners, maintenance staff, and cleaning personnel. The entertainment was engaging but never intrusive, striking the perfect balance between fun and relaxation. A special shout-out to Momo, a truly lovely guy — always smiling and able to get everyone involved with enthusiasm and kindness. Definitely number one!

I had a very positive stay at the hotel – everything was at a high standard, the staff were kind and helpful, and the atmosphere was perfect for relaxation. I would especially like to highlight the animator Momo, who was absolutely great! Always smiling, cheerful, and full of energy. He managed to engage the guests in fun activities, created a joyful atmosphere, and made every day even more enjoyable. Thanks to him, the time spent at the hotel was not only relaxing but also a lot of fun.

The best hotel in my life,I like everything there.Food,cocktails and seafood delicious high recommended for everyone!!!!!!Animation team and all barman’s in the pool bar the best!!!! Rooms clean! Noise level Location not so far. For this value it’s the best!!! Thank you for everyone

The resort is very nice, the food is varied and delicious, the pools are great. Even though there isn't much coral underwater, there is always something to look at in the sea thanks to the many types of fish. There are plenty of sunbeds everywhere. The accommodation in building no. 5 is solid. Excellent cappuccino and expresso Unfortunately, I have two complaints about this otherwise almost perfect resort. The first is that sometimes the drinks from plastic cups taste very chemical (probably too much detergent was added to the dishwasher). The second, more serious, is that as non-Italians we were overlooked in the dining room, and when the staff saw that we didn't have Italian bracelets, they weren't interested in us. Sometimes we didn't even get water. Once, for some reason, one of the waiters made sarcastic gestures at me. I don't know why, I saw it for the first time. I know they mainly do it because the owner is Italian, but I ask the hotel manager to explain to the staff in the dining room that guests and other people are not below human and poor, and perhaps we as Czechs even have a higher average salary than Italians. It's a shame about this thing on an otherwise nice resort, and therefore I can't give a full rating.