"everything about this trip like the location, food, amenities, and services are all good. thanks to make my trip"

"The ac did not do cooling. Also the mattress provided was of worst quality. Did not get sleep at all"

"We had good accommodation. A hygiene place. It's good to stay"

"We are bi monthly visitors at Puttaparthi, sometimes monthly & stay in Deluxe Room #464 at Sai Pavillion for a past 7 years. Direct booking ensures 24 hrs check in as per their website. On our last visit on August 23-24, I was informed that check in is at 2pm. However early check in is possible only if the room is vacant. Fair enough I felt. We usually arrive around 8am & leave at 7.30-8am the next day.Their hospitality had a home away from home feel so we were frequent guests. So I readily agreed & made my next booking for 4th Nov. Meanwhile I made a whatsap booking early this week & decided to come in September too. " noted mam" came the prompt reply. We were in for a shock this morning when I sent a msg 40 mins arriving to ask where I should collect my room keys ( service is slow & slack in the morning but I was used to it) - 10 mins before reaching I recvd a msg, check in 2pm! We were at their door step. The front desk staff at Sai Towers blankly stated I was welcome to go else where or pay additional day room charge but check in was not possible! Deluxe rooms & regular rooms were available & hotel gaping empty.i asked for Manager Srinivas. He was on leave.Even the smallest or the top notch hotels in India or globally do not behave this way. The housekeeping staff & security boys who were familiar with us, stood gaping & aghast. We decided to leave & check in to our old place, Sai Sadan. We had changed to Sai Pavillion ( Extension Sai Towers) since my mobility issues. Anyway, we were given a hearty welcome by Sai Sadan. It felt good to be back & wanted. The hotel business needs training & hospitality ulture. This was simply shocking & distasteful."

"Good stay and near to the ashram. Comfortable stay, clean rooms and no smell good rooms."

"Room is good, toilet is neat and clean, no water or power problem, but the attendant at reception if not available in late evenings, the key is being returned immediately upon calling reception, that way no issues"