Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.6
Service8.7
Cleanliness8.8
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All reviews(46)
Positive reviews(16)
Reviews with photos/video(4)
Friendly host(5)
Negative reviews(1)
Sajid suleman
Standard Double Room
Stayed in Apr 2024
Solo travelers
1 review
10.0/10
Outstanding
Posted on May 20, 2024
Was excellent for price
旅行的終點
Standard Double Room
Stayed in Oct 2024
Solo travelers
8 review
10.0/10
Outstanding
Posted on Dec 2, 2024
The hotel is in a great location, just a few minutes walk from the main square
There are many restaurants and travel agencies nearby.
The room is spacious and clean
Friendly staff
Good food and free drinking water
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Anne-Marie Boyeldieu
Standard Single Room
Stayed in Nov 2024
Solo travelers
22 review
9.0/10
Great
Posted on Jan 2, 2025
Hôtel charmant, situé entre les places de Pino Park et la Plaza de Armas, à l'écart de la circulation offrant un calme absolu pour les nuits. Accueil très charmant et bienveillant. Chambres agréables, propres, spacieuses, avec espace de rangement pour les bagages, et radiateur!
Très bonne literie, avec couvertures bien chaudes.
Salle de bain propre. Eau chaude. Sèche-cheveux disponible sur demande.
Petit-déjeuner en buffet. On y retrouve les basiques (pain, oeufs, avocat, fromage, jus de fruits, café/thé/lait), et des pancakes. Petit bémol sur le manque de variation d'un jour à l'autre.
Très bon rapport qualité-prix compte tenu de mes avantages fidélité appliqués à cette réservation.
We stayed here for one night. The accommodation is in a good central location in Puno. Rooms were spacious, comfortable and warm. Had heating! Breakfast was amazing, big selection including home made cakes. The ladies at breakfast were friendly and chatty.
simo2880
Stayed in Feb 2024
Solo travelers
10.0/10
Outstanding
Posted on Mar 2, 2024
The location was excellent, just a few steps away from the center of Puno and its major attractions, restaurants, and bars! The staff was kind and friendly, offering helpful advice and suggestions. After check-out, I was allowed to use their relaxation area to work until my next bus. The room was truly spacious, with a generously sized bathroom. It was the first and only hotel with a radiator (very useful for drying clothes), a very comfortable bed, and a large wardrobe! The breakfast was excellent, especially with its variety.
Response from Property: Thank you for sharing your experience with us. We are very happy to have your comments, assessment and to know that the attention of our staff and facilities were adequate. Best regards, QH Team.
Guest User
Stayed in Jan 2024
Other
8.0/10
Very Good
Posted on Feb 29, 2024
The room was comfortable, clean and quiet. The staff MADE this hotel. They were always so helpful and eager to help. They didn't speak much English, except the front desk staff but the restaurant and bellhop staff were so eager to help. I loved them. The breakfast was served and it had choices - including friend eggs. The room was very comfortable - especially the bed. The bathroom very clean with lots of hot water. I would stay here again.
Response from Property: Thank you for sharing your experience with us. We are very pleased with your comments and feedback. Best regards, QH Team.
Heather M
Stayed in Oct 2023
Solo travelers
6.0/10
Posted on Nov 9, 2023
Location was ideal close to the centre. Hotel is dated, dark corridoors, bit dingy. Room was ok, bed was comfortable and room was clean. Bathroom has bath with overhead shower . Water was slightly brown in colour when coming out of the taps.The rooms and hotel need modernising. Buffet style breakfast was ok , reasonable choice. Staff were pleasant but limited English
Response from Property: Thank you for sending your comments, they will be very useful for further improvement. Keep in mind that we use light sensors so passages are not illuminated all the time. Best regards, QH Team.
Voyage51711051119
Stayed in Sep 2024
Couples
8.0/10
Very Good
Posted on Oct 10, 2024
Un trip de 10 jours au Pérou organisé par notre agence Deux nuits sur cet hôtel : très sympathique, accueillant et où la literie est parfaite. Les chambres sont spacieuses et salle de « bain » simple. Le petit déjeuner : un bravo pour les pancakes ! Délicieux et où on vous prépare à votre demande de succulentes omelettes ou brouillées ! Les dames sont adorables ! N’oubliez de saler avec la fameux sel ( bon pour la santé ) de la Saline de Maras .bref un petit dej avec des produits frais.
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Luis P
Stayed in Feb 2024
Family
6.0/10
Posted on Mar 7, 2024
Hotel situado en el centro de Puno, se puede ir caminando a todos lados, muy cerca de cafeterías, restaurantes, pastelerías y resto de comercios, así como de sus principales plazas. Habitaciones modestas, baño con falta de reformar, pero por lo general limpios. El desayuno normalito, bastante justo. Atención personal aceptable. Mejores las habitaciones que dan a la calle de la fachada del hotel.
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Response from Property: Gracias por enviar sus comentarios y valoración sobre su estadía. Saludos, Equipo QH.
BigTripVlog
Stayed in Oct 2023
Couples
10.0/10
Outstanding
Posted on Nov 9, 2023
Quelqatani hotel это было настоящим спасением. Мы ехали сюда из Арекипе и по дороге из 30 градусной жары нас настигла пурга и резкое похолодание аж до -5. Такой перепад был резким, шёл снег. Мы резко в автобусе переодевали вместо купальников куртки и дико замёрзли. Отель подготовлен к такой температуре. В номере было тепло. А внизу стояли кислородные баллоны, так как Пуна это высокогрный город. Мы провели здесь совсем немного времени, но были окружены заботой и вниманием. Здесь очень спокойно, просторные номера, отлично работающий вай фай и вкусные завтраки.
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Response from Property: Большое спасибо за Ваши комментарии и отзывы. Мы рады слышать, что Вам все понравилось. С наилучшими пожеланиями, Команда QH.
Guest User
Stayed in Dec 2022
Family
10.0/10
Outstanding
Posted on Jan 31, 2023
Las instalaciones, atención del personal y en general, todo fue espectacular. 100% recomendado. Fue una grata experiencia para mi familia, un grupo de 7 personas que quiso conocer las maravillas de Perú. A todo el staff, una felicitación enorme. Quedamos muy, muy contentos y satisfechos.
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Response from Property: Gracias a ustedes por alojarse con nosotros. Nos alegran mucho sus comentarios y valoración. Es muy grato saber que su estadía fue satisfactoria y que regresan a su país contentos. Saludos y los mejores deseos de parte de todos nosotros, Equipo QH.