Guest User
February 12, 2025
If you stay in this hotel, the most worthwhile thing is the sea view on the island and the service of the hotel staff. Apart from that, I advise you not to choose to stay here just because you want to enjoy the star-level service of the hotel. Because the hardware facilities in the room are seriously aged, basically at the level of domestic rural guesthouses, people with cleanliness obsession should not stay overnight on the island, the hardware facilities of the hotel will make you collapse.
Facilities: I don’t know how many years the hotel facilities have been used, they are seriously aged. I stayed for two nights and changed three rooms. I found that every room was the same, from the toilet shower head washbasin to the air conditioner, they were all seriously aged. The shower head was hot water, but basically it was a dripping shower when it was turned on, which made people collapse. The last bowl was exchanged for your luxury wooden house with extra money, and found that the air conditioner was not cooling, and there was a serious odor. I could only turn off the air conditioner and turn on the fan, which was simply collapsed.
Hygiene: I don’t know if it’s a problem with the washing conditions on the island or something else. The bedding and pillows in each room can’t be washed clean. There are either yellow stains or black stains. The pillows in one room also have a serious sweat odor. There is a lot of garbage on the beach, and no one should have picked up these garbage for a long time.
Environment: Except for the lobby, restaurant and rooms, the other facilities of the hotel are basically closed, probably because they have been in disrepair for a long time.
Service: From reception to security to snorkeling guides, they are all very good, there is nothing to say about this.
Food: The room rate only includes breakfast, which is okay. Lunch and dinner must be solved in the hotel's only restaurant, and the price is about three times that of Kota Kinabalu city.
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