"We were overall very satisfied with our stay at Plamena Palace. The hotel is in a great location on Oasis Street, just a short walk from both the beach and the center of Primorsko. Everything ran smoothly. The rooms were clean and comfortable, the food was delicious, and the pool area was perfect for relaxing. I’d especially like to praise the staff and service—everyone was very friendly and helpful. The atmosphere throughout the hotel was calm and pleasant, making it easy to relax. At night, the noise level was low, so we could sleep without any disturbance. The only minor downside to an otherwise excellent stay was the weak Wi-Fi connection, which could be improved. Despite that small detail, I’m giving it a full 5/5 stars and would definitely recommend staying here."

"The highlight of our stay was definitely the sea, which was remarkably clean and beautiful. The beach was pleasant, and even though we encountered jellyfish one day, they didn't sting. Unfortunately, the rest of the experience fell short. Although the room was recently renovated, it was not properly cleaned before our arrival and had visible mold and rust. The hotel grounds were poorly maintained, with broken sidewalks, unkempt lawns, and an outdated feel reminiscent of the former regime. The staff, especially in the bar and restaurant, seemed completely exhausted and lack of friendliness. Additionally, having the beach bar located 300 meters away from the beach was quite inconvenient. Beautiful nature cannot fully make up for the lack of hygiene, poor upkeep, and tired atmosphere."

"Reception staff does not speak english. It was a problem as they gave us wrong accommodation. We had two separate apartments. Both apartments should have a bedroom and a living room with kitchen. We have been given just a room. No apartment. Just classic double bed hotel room. We did try to explain to reception staff what we paid for. Fortunately, probably a lady manager, appeared from nowhere and she explained to reception staff what type of accommodation we booked. Well, she did not even look at us, no greeting, no apologies. But, eventually we had apartments we booked. So, issue sorted. Apartments were ok, old dated, but we had a beautiful sea view from our terrace. The second apartment where my boyfriend and his mom stayed, was not so great. But, not bad. I will post some pictures here for you to see the views, terrace and the cons. Food - breakfast was cold, cold bacon, cold eggs, cold scrambled eggs, cold, cold. Hotel is very near to the beach but if you like a city holiday feeling don't stay there as this hotel is far from the promenade and Primorsko city. You can still reach it by walk if you want but there is nothing to see near to this hotel. I want to say, the location was not a problem for us as we wanted something like this, very close to the beach. Let me tell you my experience - hotel staff, overall is very unprofessional, bored, rude. If you ask for something, smile on, you will get bored look, with expression " Why you bother me, what do you want". We will not return in to this hotel, as for that money you can get much better, believe me. Anyway, we had a great holiday as we made it great and we did enjoy every single day. I wish the same to you."

"An excellent atmosphere in this hotel! Thanks to the Marmara animators! We unfortunately had 24 hours of non-stop rain and the dilapidation of the hotel proved its limits: infiltration in the glass roofs, flooded bar, flow through the ceilings in the bathroom with water running down the power sockets, water flowing from the light fixtures etc.. the establishment is in dire need of renovation, however the management is responsive in handling problems and apart from this very dated side everything is clean, the bedding correct (however small beds and very narrow duvet), the towels changed every day, the repetitive catering at the starters and very correct on the hot dishes. The all inclusive very wide in terms of cocktails (well measured!!!) a very wide choice, the spa very pleasant and the massages at the top. The beach is beautiful but deckchairs pay 10 euros per day, the sea is rarely calm, the waves are very present..... The hotel swimming pool is beautiful, very large, clean, supervised, there are sufficient deckchairs. The neighboring town 20 minutes on foot or free hotel shuttle twice a week or taxis at negotiated prices and with no surprises (this should be pleasantly underlined). Uninteresting town of Primorsko, only shops for tourists. In terms of excursions, we only went to Sozopol after visiting Ravadinovo Castle, an astonishing place, the town still has old wooden houses, a superb chapel at the remains of the old town and a market for tourists where it It would be difficult not to find happiness there. Be careful, the euro is not king even if Bulgaria is part of the European Union the currency is still in leva (around 1 euro = 1.95 leva) there are not that many merchants accepting the euro.. We returned yesterday my head was still in the great atmosphere of this place the season ends the animators being only 5 left but very invested in their way of making our stay as pleasant as possible, a big thank you to them, we will keep excellent memories of our stay and the inconveniences experienced will quickly be forgotten. Enjoy your stay to the next vacationers"