Homewood Suites by Hilton Poughkeepsie

Guests appreciate the exceptional, friendly service and convenient location with nearby dining options. They also praise the cleanliness and comfort of the spacious rooms. However, no negative aspects were mentioned.

I have stayed at the Homewood in Poughkeepsie several times over the past few years, and while the location is fantastic, the property itself has unfortunately declined. What used to feel fresh and welcoming now feels dated and in need of attention. The carpets in both the rooms and hallways are noticeably dank and dirty, the mattresses are springy and past their prime, and the showers drip. The air conditioning is confusing, sometimes managed at the unit, other times on the wall thermostat, and never consistent. Guests leave take out trash in the hallways, pails are too small for pizza boxes, and no one comes around to tidy. Even the exterior could use care - rugs at the entrance and the sidewalks are unkempt with worn furniture at the entrance, giving such a poor first impression. Breakfast has also slipped. It used to feel more homemade and fresher, but now options seem lower quality and uninspired - no more smell of fresh baked muffins! It is disappointing because this hotel has so much potential, sitting in an amazing location (set back from highway, with access to good quick food options like Starbucks, Bonsai, Acai Bowls etc.) that should make it a standout. With some investment in cleanliness, updates and better food quality, this could once again be a top choice. But right now, if feels like a missed opportunity.

Great hotel and friendly staff