InterContinental Hotels Dominica Cabrits Resort & Spa

Beautiful hotel absolutely stunning scenery! The food wasn’t great, considering the price point which is a bad reflection of Dominican cuisine in all honesty. The breakfast buffet was the worst I’ve ever been to in all my years of travelling and I always feel so embarrassed to send things back or not finish food as it is rude in my culture but both times I went to the breakfast buffet I was extremely disappointed only managed to eat some yogurt and fruits! Staff was amazing super sweet very polite and helpful.

You have no choice but to fly via Inter Carribean Airline to visit Dominica. On both my journey to Dominica in February 2025 and back to London last week, my luggage was delayed. This is because the plane is too small to carry all luggage for all passengers. This is very annoying and unprofessional, as the person taking the bookings must be aware of how many people have paid for a seat and how much luggage has been checked in for each person. Looks like the airlines Dominica and Barbados need more competent staff, that can work the computers, as these mistakes should not be made and someone has made them. My neice also had an issue when she paid for her seat last month on Inter Carribean to be told at Barbados that the plane was full and their was an overbooking of 8 seats!! She and the other people had to be placed in a hotel in Barbados overnight and placed on the next flight to Dominica in the morning. Either the staff who take the bookings at Inter Carribean are making the mistakes and need training or their computers need updating. I will not be travelling on Inter Carribean Airline ever again. Let's pray Dominica's larger airport will be built and opened very soon.

Restaurant service was terrible. The hotel is stunningly beautiful, clean and accommodating. The main issue was food and beverage service. The staff had no clue on how to wait on tables, present menus, serve beverage or food. We waited 45 minutes for 4 drinks only to be brought one, told two weren’t available and had to wait again for the last. It was disappointing at best. Food was good but they need training in their restaurants!

We stayed here for the second (northern) part of our Dominica trip. This is a beautiful, large (as in we initially kept getting lost) resort hotel that is immaculately maintained. The rooms are very luxurious with uber-comfy beds, nice linens, and a very nice room plan. Ours had a nice outdoor seating area with a plunge pool. The pool areas are gorgeous and vast, and when we were there, quite uncrowded. The pool water temperature is maintained at a pleasingly cool temperature. We enjoyed swimming off the boat dock as well. The food was very good. In our first 2 days there, there were a number of service glitches in the Cabrits Market restaurant, but these subsided later in our stay. The poolside restaurant and bar went above and beyond. (Special hats off to Deslyn!) The hotel was very helpful in arranging rides for us (to Indian River, airport, etc.), and a few of the other guests mentioned whale-watching, etc. that had been organized for them as well. The spa is VERY nice. Overall, the staff here is friendly and responsive. The front desk staff was highly responsive. Overall, this is a lovely spot. The big challenge in a place like this is leaving it!

I was very stressed until I got to the property. I was able to chill out and decompress. My best 10days I have ever spent at an hotel. X

The resort is beautiful but the price is so high only 10 peope there. The staff don't know customer service and I was informed by the locals up the street that none of the staff were trained at the hotel and was just thrown into their position, so if i were you, i wouldn't bother wasting money or time. They don't have any events at the hotel but a sunday brunch gathering. The pool closes at 6pm everyday and only one restaurant is open with the beach restaurant only open for 5 hours. Fries are $10 US and they burnt our fries til the point they were not edible. Everything and everyone is very inconsistent. Nothing is the same the next day, which includes service, food, etc. I will never stay at this hotel again especially because I love to stay in nice hotels, and this was suppose to be a 5 star hotel but was more like 1 star. I am begging you to save your money. We travel a lot and have never experience this at a hotel or resort. All of the food should automtically be included in your stay because that is how bad the service is, how much food they lack at the restaurant, and how they are overpricing the hotel because they refuse to promote it. They were out of wings and theu are unable to give timeframe for when they will have again. They are unable to give timeframe for anything and do not accompdate in any area. The wings were out the whole 2 weeks. The wifi was out which is connected to TV service in room and for you to use your personal phone. They were very rude.