The Killeshin Hotel Portlaoise

Nice hotel

Stayed at the Killeshin with a group of women for 2 nights recently. Rooms were spacious with very comfortable beds and walk-in showers. Food was excellent with large portions and lots of choice for breakfast and dinner. However, the standout feature of this hotel is the friendly and helpful staff, particularly Natalia and Esther at Reception and Dillon in the Cedar Bar.

Best place to stay in Portlaoise. Great venue for events such as the Irish Poker Tour but also a great wedding venue. Will visit again

Killeshin Hotel – Disappointing Stay After Paris Trip We stayed at the Killeshin Hotel for a one-night stopover after returning from Paris. Check-in was straightforward, and the receptionist was friendly when providing our room keys. Unfortunately, the positive first impression ended there. Upon entering the room, we noticed that the bins had not been emptied — a surprising oversight for a hotel marketed as four-star. Later, when attempting to run a bath, it took approximately 40 minutes to fill due to extremely slow water pressure. The TV remote was also nearly unresponsive, forcing me to use a phone app to control it. Ac fan speed was lacking which made the room very hot and uncomfortable. Our room was located directly across from the elevator, and we experienced frequent noise from other guests coming and going throughout the evening. As we had checked in at 10:35 PM after a long day of travel, we decided to tolerate the issues until morning rather than contacting the front desk late at night and risking the inconvenience of moving rooms. The next morning, we raised these concerns with the receptionist, who referred us to a manager named Margaret. She did not introduce herself or ask our names, instead addressing me by name from the booking — which felt impersonal and unprofessional. After reviewing the photos and videos I provided, her response was that we “should have called the front desk” so the night manager could address the issues. I explained that, given the late check-in and our exhaustion from traveling, we expected the room to meet the promised four-star standard without needing intervention. Margaret offered us breakfast, which we declined as we were pressed for time, and then offered coffee, which we also declined. The offers felt more like an attempt to brush off the complaint than to genuinely resolve it. Her closing remark — “Your next stay will be better” — came across as dismissive and lacking accountability. A guest should not have to anticipate flaws in the room Nor should they be told what they should have done differently! Overall, the stay fell well short of the quality and service expected from a four-star hotel, especially considering the rate charged.

Stayed here for 2 nights in July, booked it off the cuff and hoped for the best. Hotel from the outside looks nothing but is nice inside. Check in was great and a very pleasant lady got us sorted. Room was lovely and comfortable. Large tv and big bed. Bathroom was lovely except for the shower in the bath. Can never understand how hotels are allowed this as it’s quite dangerous getting in and out especially if you’re getting on age wise. The bar food the first night was excellent and the pints were very good too. Big shout out to the barman, he was great. Breakfast is excellent here, lovely buffet to start and then you order off a menu for the hot food. Great choice. We had dinner in the restaurant the second night. The food was very good with plenty of choice, nice wine menu too. There’s was entertainment on the Saturday night, as with most hotels it’s hit and miss. Unfortunately this was a miss, maybe other nights might be better. My wife had a swim in the leisure centre, she said it was nice but a small pool and was full of kids. She said the staff were very helpful. We’d a lovely weekend in the Killeshin and would highly recommend a stay here. Last but not least, a very polite and courteous staff.

We had a lovely stay, the staff couldn't have been nicer to us and to the kids, food in the restaurant was delicious, and room was very spacious, and so comfortable. A great bargain. Kids will never forget the pancake maker at breakfast!