The Donna Portals
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All properties in Portals Nous

The Donna Portals

Renovated in 2024
No. 19 of Luxury Hotels in Balearic Islands
Carrer Falconer, 19, Portals Nous, Balearic Islands, 07181, Spain
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hotel overview picture
Last booked 22 hrs ago
Highlights
Delicious breakfast
Ideal location
Lots to do
Amenities
Sunbathing area
Outdoor swimming pool
Diving
Sauna
Spa
Massage room
Gym
Private parking
All amenities
Property Description
Uncover the extraordinary at The Donna Portals Hotel, a bold beachfront haven where relaxation meets style. Dive into serenity with our outdoor pool and exclusive spa sanctuary, all while enjoying all the luxuries of this 5 star hotel. Every room, a masterpiece designed by the legendary Marcel Wanders, features luxurious touches like air conditioning, satellite TV, and bespoke private bathrooms decorated in style. Our attentive team ensures every detail is covered, from luggage assistance to vehicle parking services. Indulge in the spa’s many services and signature treatments across the many available rooms and spaces. Stay energized in our 24-hour gym, or elevate your stay with experiences like private trainers, yoga, paddle yoga, or pilates – available on request and subject to availability. Our 24/7 reception and concierge teams are here to craft your perfect stay, offering insider tips always taylor-made just for you, while also getting you exclusive reservations, and seamless assistance with rentals and any activities to make this a memorable stay. Just a 15-minute stroll from the charming Port of Portals and 20 km from Palma de Mallorca airport, The Donna Portals Hotel is your gateway to a bold, unforgettable escape.
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9.2/10
Great
Cleanliness9.2
Amenities9.2
Location9.2
Service9.2
All 47 reviews
Surroundings
Airport: Palma De Mallorca Airport
(23.5 km)
Train: Estació Intermodal
(14.8 km)
Train: Son Fuster Estació (204)
(15.4 km)
Landmarks: Playground
(130m)
Landmarks: Ermita de Portals Nous
(210m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

5

Marcel Wanders Executive

1 King bed
Skylight
Free Wi-Fi
Non-smoking
Wi-Fi in room
Daily housekeeping
LCD TV
Rainfall shower head
Room Details
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1

Junior Suite With Sea View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Ocean view
Toothbrushes
Room Details
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Marcel Wander Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Toothbrushes
Private toilet
Room Details
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Naughty Suite

1 Round bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Daily housekeeping
LCD TV
Rainfall shower head
Room Details
Check Availability
5

Beach Level Room

1 King bed
Skylight
Free Wi-Fi
Non-smoking
Wi-Fi in room
Daily housekeeping
LCD TV
Rainfall shower head
Room Details
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1

Junior Suite Panorama SV

1 King bed
Skylight
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Ocean view
Toothbrushes
Room Details
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1

Junior Suite With Side Sea View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Ocean view
Toothbrushes
Room Details
Check Availability
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Guest Reviews

9.2/10
Great
47 reviews
  • Cleanliness9.2
  • Amenities9.2
  • Location9.2
  • Service9.2
Average for similar properties in Portals Nous
Most Mentioned
Review summary
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Location: The hotel is situated in a beautiful, coastal area with stunning sea views and proximity to Palma. Its location is excellent for access to beaches, restaurants, and shops, making it a perfect place for relaxation.(based on 1 review)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 10, 2025
Everything was perfect the staff were amazing location was excellent I would definitely recommend the donner portals
A‍n‍g‍u‍s
October 18, 2023
這家酒店要15:30入住,入住會進行一波推銷,要你升級房型,然後説現在升級衹需要99歐元,然後加上税,最後變成多加110歐元,我覺得推薦不是很舒服。而且看着前台態度特別好,但是有點假。房間還是可以的,是側面海景房。 然後就是電梯,雖然有三個,但是專門不能使用。 然後酒店在斜坡上,停車位置有限,很難停,而且一晚上停車費不便宜。 房間洗漱用品是陶瓷罐,放在特別小的平台上,但是洗澡的時候,你需要擠,導致沐浴露罐會倒到地上。 早晨是點單式,雖然味道不錯,但是有點油。吐司都是橄欖油煎過,所以特別油。 門口沙灘第一晚碰到晚上全被淹沒,第二天沙灘慘狀,但其實白天入住的時候還是很漂亮的。 但是酒店房間還是不錯,看出去還可以。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 24, 2025
Alles war perfekt!!!!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 21, 2025
Phenomenal arty Hotel— seaview (Room 801) and stunning beach, the location is impressive too (near Puerta Portals walking through the beach: full of yachts, great food and shopping and 20 minutes from the capital Palma by a cab and taxies to Portals cost €4.80), the arts everywhere are excellent. The design is wonderful.. • The sports activities ( I came to paly golf every day and it’s the best in Europe with 19 courses, additionally there was yoga and Pilates too, cycling and hiking the mountains). •The SPA is fantastic (I recommend the Thai massage for 90 minutes with Noi—you are with special clothes on a floor matress and you just become her ‘slave’ afterwards!) The prices are very good (plus they were super generous and gave me vouchers for 20%). They sell artisan perfumes from Barcelona and ultra luxury facial pharmaceutical-standard cosmetics from Germany. • Collagen shots evey day did surprise me and healed my aching joints. •The bars and restaurants are so romantic. •The rooms are glorious— specious, I did yoga. Little balcony with an ashtray for my cigar and a double smokey wiskey (watching the world go by and the swimmers or the beach cafè). •The entire environment is ever so relaxing even in the winter! •Temperature of 24-26C was good for swimming amd sunbathing also. •The staff is exceptionally caring—and all delivered with a smile and warm friendliness! Thank you so much, everyone. One of the best Palma de Mallorca experiences that I ever had! Truely. •I was NOT charged for two shots of espresso— they were a genuine gift! Small bottle of Rioja and a giant blue—pottery was full of abundant fresh, seasanal, local fruit and it was left for me to enjoy! Wow. I shall be back soon— alone or with friends. All season are wonderful to be YOUR guest. But November is special as the Christmas lights are just wrapping the palm trees in the capital’s old town. Muchas Graçias. Thank you very much. Warmest regards, Mrs F M Rodger
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 17, 2025
Our stay at The Donna Portals was truly amazing. Everything from the atmosphere to the service exceeded our expectations. The hotel is beautiful, very clean, and perfectly located with stunning views. The staff were incredibly welcoming and made us feel right at home from the moment we arrived. My family and I enjoyed every moment — it honestly felt like a home away from home. We will definitely be coming back on our next visit to Mallorca.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 4, 2025
Amazing experience at The Donna Portals, the personal was super friendly and welcoming, the food amazing, the spa is an absolute highlight, the view spectacular and overall we had such a pleasant stay.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 20, 2025
Impressive hotel and Pepi at the front desk is a sweetheart helping us out it’s everything we needed , definetly coming back!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 10, 2025
We stayed at Donna Portals this past August 2025 for a friend's wedding. It was fantastic! From the minute we arrived to the second we left the service was outstanding! Before we arrived we communicated with the concierge team. They sent recommendations, booked dinner and spa reservations and answered each and every question we had quickly and in our language (English).  Upon our arrival the members of the staff greeted us with warm smiles. They led us to a balcony that had a breathtaking view and brought us beverages to start off our vacation with a relaxing check in process. This was amazing and truly appreciated after a long travel day! The entire property was modern, clean, beautifully designed and extremely comfortable, but the staff really made our stay amazing. I want to give a special shout out to Pepi at the front desk. She went above and beyond for our group. Our interaction with her brightened our day. She truly made our experience extra special! Our expectations were exceeded in every way. We look forward to going back to the Donna Portals and would recommend it to anyone traveling to Mallorca!

Services & Amenities

Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Activities
Cleaning services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: 07:00–11:00

Front desk hours: 24/7

Self check-in: Contact the property for instructions on how to obtain the card/keys

Child policies
Children are not permitted to stay at this property

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineWestern
StyleBuffet
Opening hours[Mon - Sun] 08:00-11:00 Open
AgeFee
Adult
Buffet:€38.00 per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash
Certification Details
License number: B56711252

Property Description

  • Opened: 2023
  • Renovated: 2024
  • Number of Rooms: 64
Phone:+34-971-100215
Email:book@thedonnaportals.com
Uncover the extraordinary at The Donna Portals Hotel, a bold beachfront haven where relaxation meets style. Dive into serenity with our outdoor pool and exclusive spa sanctuary, all while enjoying all the luxuries of this 5 star hotel. Every room, a masterpiece designed by the legendary Marcel Wanders, features luxurious touches like air conditioning, satellite TV, and bespoke private bathrooms decorated in style. Our attentive team ensures every detail is covered, from luggage assistance to vehicle parking services. Indulge in the spa’s many services and signature treatments across the many available rooms and spaces. Stay energized in our 24-hour gym, or elevate your stay with experiences like private trainers, yoga, paddle yoga, or pilates – available on request and subject to availability. Our 24/7 reception and concierge teams are here to craft your perfect stay, offering insider tips always taylor-made just for you, while also getting you exclusive reservations, and seamless assistance with rentals and any activities to make this a memorable stay. Just a 15-minute stroll from the charming Port of Portals and 20 km from Palma de Mallorca airport, The Donna Portals Hotel is your gateway to a bold, unforgettable escape.

Frequently Asked Questions

What’s the cancellation policy at The Donna Portals?

The cancellation policy at The Donna Portals depends on your room type and booking terms.

What are the check-in and check-out times at The Donna Portals?

Check-in at The Donna Portals starts from 15:00, and the standard check-out time is by 11:00.

Is breakfast available at The Donna Portals?

Yes, The Donna Portals provides breakfast. Options include Western.

Are pets allowed at The Donna Portals?

No, pets are not allowed at The Donna Portals.

How do I get to The Donna Portals from the nearest airport?

The nearest airport is Palma De Mallorca Airport, located about about 24 mins from hotel by car (23.5 km) away.

Does The Donna Portals offer airport transfer services?

No, The Donna Portals doesn’t offer airport shuttle or transfer options.

About This Property

Nearest AirportPalma De Mallorca Airport
Distance to Airport23.53KM
Nearest Train StationEstació Intermodal
Distance to Train Station14.84KM
Average Price FromEUR599
Hotel Star Rating5