The Donna Portals
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1 night
1 room, 2 adults, 0 children
All properties in Portals Nous
The Donna Portals
Renovated in 2024
No. 19 of Luxury Hotels in Balearic Islands
Carrer Falconer, 19, Portals Nous, Balearic Islands, 07181, Spain
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Highlights
Delicious breakfast
Ideal location
Lots to doAmenities
Sunbathing area
Outdoor swimming pool
Diving
Sauna
Spa
Massage room
Gym
Private parking
All amenities
Property Description
Uncover the extraordinary at The Donna Portals Hotel, a bold beachfront haven where relaxation meets style. Dive into serenity with our outdoor pool and exclusive spa sanctuary, all while enjoying all the luxuries of this 5 star hotel.
Every room, a masterpiece designed by the legendary Marcel Wanders, features luxurious touches like air conditioning, satellite TV, and bespoke private bathrooms decorated in style. Our attentive team ensures every detail is covered, from luggage assistance to vehicle parking services.
Indulge in the spa’s many services and signature treatments across the many available rooms and spaces. Stay energized in our 24-hour gym, or elevate your stay with experiences like private trainers, yoga, paddle yoga, or pilates – available on request and subject to availability.
Our 24/7 reception and concierge teams are here to craft your perfect stay, offering insider tips always taylor-made just for you, while also getting you exclusive reservations, and seamless assistance with rentals and any activities to make this a memorable stay.
Just a 15-minute stroll from the charming Port of Portals and 20 km from Palma de Mallorca airport, The Donna Portals Hotel is your gateway to a bold, unforgettable escape.
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9.1/10
Cleanliness9.1
Amenities9.1
Location9.1
Service9.1
All 43 reviews
Surroundings
Airport: Palma De Mallorca Airport
(23.5 km)
Train: Estació Intermodal
(14.8 km)
Train: Son Fuster Estació (204)
(15.4 km)
Landmarks: Playground
(130m)
Landmarks: Ermita de Portals Nous
(210m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Marcel Wanders Executive
1 King bed
Skylight
Free Wi-Fi
Non-smoking
Wi-Fi in room
Daily housekeeping
LCD TV
Rainfall shower head
Check Availability
1
Junior Suite With Sea View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Ocean view
Toothbrushes
Check Availability
Marcel Wander Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Toothbrushes
Private toilet
Check Availability
Naughty Suite
1 Round bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Daily housekeeping
LCD TV
Rainfall shower head
Check Availability
5
Beach Level Room
1 King bed
Skylight
Free Wi-Fi
Non-smoking
Wi-Fi in room
Daily housekeeping
LCD TV
Rainfall shower head
Check Availability
1
Junior Suite Panorama SV
1 King bed
Skylight
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Ocean view
Toothbrushes
Check Availability
1
Junior Suite With Side Sea View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Ocean view
Toothbrushes
Check Availability
Hide Room Types
Guest Reviews
9.1/10
Great
43 reviews
- Cleanliness9.1
- Amenities9.1
- Location9.1
- Service9.1
Average for similar properties in Portals Nous
Review summary
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Location: The hotel is situated in an idyllic area, noted for its proximity to a charming beach and stunning views. Guests particularly appreciated its winter appeal and the peaceful surroundings.(based on 1 review)
Guest User
September 10, 2025
Everything was perfect the staff were amazing location was excellent I would definitely recommend the donner portals
Angus
October 18, 2023
這家酒店要15:30入住，入住會進行一波推銷，要你升級房型，然後説現在升級衹需要99歐元，然後加上税，最後變成多加110歐元，我覺得推薦不是很舒服。而且看着前台態度特別好，但是有點假。房間還是可以的，是側面海景房。
然後就是電梯，雖然有三個，但是專門不能使用。
然後酒店在斜坡上，停車位置有限，很難停，而且一晚上停車費不便宜。
房間洗漱用品是陶瓷罐，放在特別小的平台上，但是洗澡的時候，你需要擠，導致沐浴露罐會倒到地上。
早晨是點單式，雖然味道不錯，但是有點油。吐司都是橄欖油煎過，所以特別油。
門口沙灘第一晚碰到晚上全被淹沒，第二天沙灘慘狀，但其實白天入住的時候還是很漂亮的。
但是酒店房間還是不錯，看出去還可以。
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Guest User
November 4, 2025
Amazing experience at The Donna Portals, the personal was super friendly and welcoming, the food amazing, the spa is an absolute highlight, the view spectacular and overall we had such a pleasant stay.
Guest User
October 20, 2025
Impressive hotel and Pepi at the front desk is a sweetheart helping us out it’s everything we needed , definetly coming back!
Guest User
October 10, 2025
We stayed at Donna Portals this past August 2025 for a friend's wedding. It was fantastic! From the minute we arrived to the second we left the service was outstanding! Before we arrived we communicated with the concierge team. They sent recommendations, booked dinner and spa reservations and answered each and every question we had quickly and in our language (English). Upon our arrival the members of the staff greeted us with warm smiles. They led us to a balcony that had a breathtaking view and brought us beverages to start off our vacation with a relaxing check in process. This was amazing and truly appreciated after a long travel day! The entire property was modern, clean, beautifully designed and extremely comfortable, but the staff really made our stay amazing. I want to give a special shout out to Pepi at the front desk. She went above and beyond for our group. Our interaction with her brightened our day. She truly made our experience extra special! Our expectations were exceeded in every way. We look forward to going back to the Donna Portals and would recommend it to anyone traveling to Mallorca!
Guest User
October 7, 2025
Truly a magnificent resort! The suites are amazing, and the views are so beautiful. I travelled with a group of 38 and we enjoyed every minute of our stay! From the point of arrival, we were treated like royalty. The spa, restaurant, beach, pool, and art exhibits will not disappoint. The staff went above and beyond to make it a memorable trip.
Guest User
September 27, 2025
Our favorite place in mallorca. We stayed at another 5 star hotel but loved this one much better. The details were appreciated.
Guest User
September 22, 2025
It was extraordinary right by a beach aswel so not long of a walk the service was welcoming and the food was top tier overall great
Services & Amenities
Most popular business facilities
Sunbathing area
Outdoor swimming pool
Diving
Sauna
Spa
Massage room
Gym
Private parking
Additional charge
EV charging station
Car rentals
Bar
Restaurant
Taxi booking service
Conference room
Additional charge
Business center
Secretarial services
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Opening times
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Additional charge
Car charging facilities
Valet parking
Transportation
Taxi booking service
Car rentals
Business services
Secretarial services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages spoken
English
French
Spanish
Russian
German
Food & drink
Bar
Lobby bar
Halal meals provided
Room service
Public areas
Water purifier
Elevator
Picnic area
Smoking area
Health & wellness
Sailing
Off-site
Water sports equipment
Hair and beauty salon
Gym
Massage room
Sauna
Sunbathing area
Turkish bath (Hammam)
Kayaking
Off-site
Motorized water sports equipment
Spa
Diving
Public baths
Body care
Yoga session
Activities
Public beach
Cleaning services
Clothes dryer
Laundry service (on-site)
Additional charge
Accessibility
Pool ramp available
Accessible rooms available
Safety & security
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: 07:00–11:00
Front desk hours: 24/7
Self check-in: Contact the property for instructions on how to obtain the card/keys
Child policies
Children are not permitted to stay at this property
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineWestern
StyleBuffet
Opening hours[Mon - Sun] 08:00-11:00 Open
| Age | Fee |
|---|---|
Adult | Buffet:€38.00 per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Certification Details
License number: B56711252
Property Description
- Opened: 2023
- Renovated: 2024
- Number of Rooms: 64
Phone:+34-971-100215
Email:book@thedonnaportals.com
Uncover the extraordinary at The Donna Portals Hotel, a bold beachfront haven where relaxation meets style. Dive into serenity with our outdoor pool and exclusive spa sanctuary, all while enjoying all the luxuries of this 5 star hotel.
Every room, a masterpiece designed by the legendary Marcel Wanders, features luxurious touches like air conditioning, satellite TV, and bespoke private bathrooms decorated in style. Our attentive team ensures every detail is covered, from luggage assistance to vehicle parking services.
Indulge in the spa’s many services and signature treatments across the many available rooms and spaces. Stay energized in our 24-hour gym, or elevate your stay with experiences like private trainers, yoga, paddle yoga, or pilates – available on request and subject to availability.
Our 24/7 reception and concierge teams are here to craft your perfect stay, offering insider tips always taylor-made just for you, while also getting you exclusive reservations, and seamless assistance with rentals and any activities to make this a memorable stay.
Just a 15-minute stroll from the charming Port of Portals and 20 km from Palma de Mallorca airport, The Donna Portals Hotel is your gateway to a bold, unforgettable escape.
Frequently Asked Questions
What’s the cancellation policy at The Donna Portals?
The cancellation policy at The Donna Portals depends on your room type and booking terms.What’s the cancellation policy at The Donna Portals?
What are the check-in and check-out times at The Donna Portals?
Check-in at The Donna Portals starts from 15:00, and the standard check-out time is by 11:00.What are the check-in and check-out times at The Donna Portals?
Is breakfast available at The Donna Portals?
Yes, The Donna Portals provides breakfast. Options include Western. Is breakfast available at The Donna Portals?
Are pets allowed at The Donna Portals?
No, pets are not allowed at The Donna Portals.Are pets allowed at The Donna Portals?
How do I get to The Donna Portals from the nearest airport?
The nearest airport is Palma De Mallorca Airport, located about about 24 mins from hotel by car (23.5 km) away.How do I get to The Donna Portals from the nearest airport?
Does The Donna Portals offer airport transfer services?
No, The Donna Portals doesn’t offer airport shuttle or transfer options.Does The Donna Portals offer airport transfer services?
About This Property
| Nearest Airport | Palma De Mallorca Airport |
|---|---|
| Distance to Airport | 23.53KM |
| Nearest Train Station | Estació Intermodal |
| Distance to Train Station | 14.84KM |
| Average Price From | EUR607 |
| Hotel Star Rating | 5 |