Guest User
July 4, 2025
I stayed at the Vila Gale Collection Hotel for four nights as part of a tour of the Azores Islands. The Hotel is centrally located and it is in a beautiful old building. Front desk staff is nice if you do not ask anything but, the moment you have a request, they turn nervous and brisk. Rooms are nice, even if on the small side, but they are not well equipped. There is no coffee machine or kettle, there is only a bunch of tissues, and you still get a bunch (a long time later) if you ask for more. Basically, service in rooms is not good. The buffet for dinner is nice and there is a good choice, but if there are other events in the hotel choice becomes more limited and sloppy. For breakfast coffee is only available from kettles. Not a good choice.