Vila Gale Collection S.Miguel

Excellent and no words can hide the beauty of the hotel transformation from Old hospital. Good location for easy commute and connecting all travels. We recommend this hotel.

Pros: -excellent breakfast -Lovely pool. Very upscale and modern. Secluded in that it’s in the middle of the hotel. So views are of the surrounding rooms, but they did a good job. The pool can be cold so best to go when it’s sunny. The pool chairs are super comfy. -great amenities. Had every amenity you could want-safe, hairdryer, slippers, robe, hair products etc -Front desk was great. Dry cleaning was also very fast and very cheap. - Close to downtown but not in the middle of downtown so it’s quiet at night. Right across the street from the castle. Cons - No early check-in so we had to wander around for a few hours until the room was ready. Did take a nice nap by the pool and the lounge chairs are very comfy. - bar is good but small. The servers are fantastic (major pro) I would definitely recommend this hotel

Amazing except for that mattress So, I’m conflicted. Everything about this hotel is great, except the mattress. The mattress was SO hard (and you could kind of feel the springs), I do not know how anyone slept on it. I requested blankets that I piled to make some cushioning, which helped but not entirely. The one must of a hotel is to get a good night’s sleep. And that was harder than it should have been. If the mattress had been sleepable, this hotel would have gotten 5 stars from me. The location is absolute perfection. Could not be better. Right on the edge of the Centro Histórico, I walked to dinner every night (5-10 min walk to all the best restaurants). It’s across from the marina. And right by a rental car spot. The pool area is beautiful. The sun hours are a little more limited than the actual hours of daylight because the pool is enclosed in a four-walled courtyard, but no big deal. The lounge chairs are so comfortable. The pool clean and well-maintained. The indoor pool and spa area were clean and nice. I sat in the small (but great) sauna every day. Breakfast is totally decent for a hotel brunch spread. They have a cooking station for fresh omelettes, fried eggs, pancakes. The bell tower is loud when you are outside, but I couldn’t hear it when I slept. The staff was nice (though not necessarily the most helpful with specific recommendations of tour companies or specific restaurants). My room was spacious and clean. Excellent cleaning service. The bathroom is nice with a great shower. Black out curtains were great. Lots of storage. Literally, everything was great except that mattress. If they replace them, I would certainly stay here again

The hotel itself is beautiful. The room was large and comfortable. Good breakfast. The bad: The rooms have very high ceilings and get very cold at night. They don’t have heat and they don’t have space heaters. The mattress is not very comfortable. In top of that it is covered in plastic. Every time you turn you hear the noise. Not a good sleeping experience. The pool and Spa are very nice with an interior and exterior pool. The service for the massage was an absolute waste of time and money. One of the absolute worst experiences I had. I asked her to put some pressure but all she did was à carrés not an experienced massage. You get a small water the first day and then you pat 5 EU a bottle. Personnel goes from very nice to apathetic. Beautiful hotel in a good location. Restaurant for dinner is not good. I love the building but I would not stay again. Too expensive to be cold in an uncomfortable bed