Kellogg West Conference Center and Hotel

I was honestly shocked at what a sub-standard property this turned out to be. It was only upon arrival when I asked what time breakfast was, were we told that was discontinued for now. When I asked about the fitness center advertised, same answer. When I was told there was "no maid service" I would've just cancelled and left had we not had a long drive and been there for only one night. The front office is run by Cal Poly students. The room was extremely shabby. Torn bed skirt, sheets that didn't fit and while I am very petite, the bathroom (without a functioning lock, mold around the caulking and an old rubber mat) was truly the smallest bathroom I think I've ever encountered. The cable reception was spotty, and I had to clean the patio chairs which were absolutely filthy to sit outside as the room smelled moldy and damp and we wanted to air it out. The AC was so loud it kept us up all night. Dirty bed linens were in a big pile outside out door and still there when we left at 8 am. I travel a great deal, and other hotels charging the same fees have functioning fitness rooms and breakfasts if advertised. Truly a surprising and very poorly run and maintained facility.

Reception great, location of room at night hard to find. Balcony had no view due to large over grown bushes in front of it. Tv had issues with little channels and I was told it would be fixed the next day.

old and outdated

Él the area is beautiful the bad thing about it is that I’ve never received my deposit from las time I checked in

Excellent and prompt service from staff. Beautiful property and clean, cozy room. Only concern is my particular balcony was shared with the next door neighbors; which in retrospect could be a perk. Overall great experience.

Super comfortable with nice rooms and friendly staff. Great if you're staying over for an event.