Quality Inn

We had stayed at this particular Quality Inn before, last year - and really loved it, so we booked it again for this road trip. However, we were disappointed. While the staff were friendly and the room large, clean, and comfy, the entire place seemed just blah. Last year, there was a definite attention to detail, and everything looked gorgeous. This time it was just bare and plain - especially the lobby. Breakfast was sorely lacking with the juice machine out of order and no bread of any kind. The hotel's ice machine was also out of order, causing us to have to stop and purchase ice after we left in the morning. At one point there was a woman in the lobby who accidentally locked herself out of her room, and there was no one at the front desk. She waited a long while and even rang the bell but no one came. We found and had to make a phone call for help, and only then did a disheveled man appear to assist. Ridiculous.

Beds were rather hard, limited breakfast options, no elevator. Ok place to stay for 1 night. Not sure I would stay here again

The conditioner shampoo and the shower was empty. The room above us had somebody stomping across it till midnight and then they started again at 5 AM. There was nobody at the front desk to speak to. There was just a sign with a number on it to call. The breakfast was packaged foods only.

They lied and told me i booked 2 rooms through Orbitz when i only booked one. He said he would only charge me for one but i found out he charged me for 2. Straight up lying thives.

Could be better I feel the room could have been cleaned better. There was visible areas in the bathroom that had not been clean for awhile. The shower handle also was broken and didn’t work properly. Breakfast was basic cereal and muffins. Coffee and juice were terrible. The beds were comfortable and it was okay enough for the short time we were there.