Hilton Vacation Club the Point at Poipu Kauai

The rooms' spaciousness, suite-style layout, and convenient location were highly praised. New beds and comfortable fold-out couches were also appreciated.

Our family has been a member of this specific timeshare unit for nearly 20 years. It has changed management (Diamond..Embassy Suites, and now Hilton). We call this our home away from home, so writing this review pains me. Unfortunately the place has gone downhill quickly. While they are slowly renovating certain buildings, the others are in bad shape. Worn out carpet, chipped tile, old appliances (washer stopped working while we were there - they did replace it after some time), mismatched touch-up paint, air conditioners that struggle to cool the units and leak onto the carpet, and the WORST - a lot of bugs aka cockroaches. I fully expect to see some given the loocation, but this was the most we have seen in the units at any one time and it doesn't appear they have any control on the issue. I truly hope the updates and renovations move quickly, and solve some of the issues, as this place has so much potential (friendly staff, large units, close to the beach, etc). But, given all of the other timeshares in the area (Marriott is literally a block away and the beautiful Hyatt mere steps away) as well as vacation condos, Hilton is going to really need to step-up their game to remain competitive and draw people back here.

Although property needs upgrade. the room is comfortable for a family of five. Needs another food place in addition to the swimming pool bar, the bar though provided good drinks and good choices for breakfast, lunch and dinner, but food got boring after a few of days. Kids somewhat enjoyed the pool, but swimming pool needs fun activities as kids can’t even play with light harmless ball.