Hilton Vacation Club the Point at Poipu Kauai

Hi. Hilton honors member here and a consistent diamond status for 18 years now. First, don’t bother paying extra for the ocean view. There are homes being built that is blocking the property’s ocean view. So there is NO ocean view but a construction view. Second, diamond status is not recognized so don’t expect free breakfast. However, you’ll still earn points. Third, this property is outdated. They still have VHS and Blue-ray in the TV stand. Carpet is old, cabinets and bathrooms are old.

Hilton has really ruined this resort. We've been coming here for 18 years. First it was Embassy then Diamond and now Hilton. We saw it going downhill but this last stay was the worst. Not only are the rooms outdated but things didn't work. The worst was the air in the master bedroom. It was shaking all night long and made such a loud noise we couldn't sleep. The 2nd night we turned it off so we could sleep but then it was too hot. The same happened in the 2nd bedroom. The paint was chipping all over the resort-not just chipping but chunks missing. The screen door didn't work. The towel hut never had set hours so constantly had to walk to front desk to get clean towels. Even then, towels not cleaned but stained. Sadly we will never stay here again. We're now staying at the Grand Hyatt where the rooms, resort and service are top notch!

Hilton Vacation Club The Point at Poipu Kauai is an old resort. We rented a 2 bed room kitchen unit. We did not know the resort is going thru renovations. We had a unit that was yet to be remodeled. Carpets were worn. No A/C in the living or dining room area of the unit. The rooms had window A/C units that blew cool air right on top of the bed since the second room is very small. Could only acommandate a double bed, so I ended sleeping on a pull out in the living room. Even with the planned remodel, who ever gets the second bedroom will not be happy.

Dated property recently purchased by Hilton. Our room had not been updated yet. Very dated & dirty as far as walls, tub, floors. Close to beach. Pool/bar was nice. Staff were hit & miss. They talk you into a time share presentation in exchange for discounted Luau, excursions. Very condescending when you don’t want to buy into their Hilton points program.