The Reef Coco Beach Resort & Spa- Optional All Inclusive
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The Reef Coco Beach Resort & Spa- Optional All Inclusive
C. Flamingos Supermanzana 6 Manzana 7 Lote 1, Luis Donaldo Colosio, Playa del Carmen, Quintana Roo, 77710, Mexico
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Amenities
Golf course
Outdoor swimming pool
Beach volleyball
Diving
Snorkeling
Sauna
Spa
Massage room
All amenities
Property Description
Located in Playa del Carmen (Luis Donaldo Colosio), The Reef Coco Beach Resort & Spa- Optional All Inclusive is a 4-minute walk from Mamitas Beach and 8 minutes by foot from Playa del Carmen Main Beach. This beach resort is 1.1 mi (1.8 km) from Quinta Avenida and 2.4 mi (3.9 km) from Playa del Carmen Maritime Terminal.
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7.8/10
Cleanliness7.8
Amenities7.8
Location7.8
Service7.8
All 102 reviews
Surroundings
Airport: Cancun International Airport
(55.2 km)
Landmarks: Mahekal Beach Resort
(410m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

8
Premium Room, Garden View
2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

7
Fragata Beach Club Superior Room
2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability

9
Premium Room, Partial Ocean View
2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

7
Superior Room, Pool View
2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability

9
Superior Room, Garden View
2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Hide Room Types
Guest Reviews
7.8/10
Good
102 reviews

- Cleanliness7.8
- Amenities7.8
- Location7.8
- Service7.8
Average for similar properties in Playa del Carmen

AI Summary
Located near the beach and 5th Avenue, the accommodation provides easy access to transportation and stunning views. Guests enjoy spacious rooms, well-maintained pools, and a sports bar in the outstanding pool area.

Taniaamc
October 1, 2024
Very nice place, the food, location and the view is absolutely amazing, I totally recommend this hotel for your holidays!!

AlfredoZG
January 11, 2023
The all inclusive service is very good, however the buffet doesn’t have many options to choose from and the poolside bar only serves cocktails with less than 1% of alcohol in them.

Guest User
August 24, 2025

Posto molto bello e ben attrezzato, anche l’ambiente è rilassato e ben frequentato. Due note estremamente positive sono state le immersioni, organizzate da un diving molto competente gestito da ottime persone; e la presenza di Boris che da vita al resort( sempre pronto per una partita a ping pong)
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Guest User
August 20, 2025

Boris execelente anfitrión muy divertido el ambiente, la piscina muy adecuada y la música excelente , también el hosstes buen anfitrión en la actividad
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Guest User
August 19, 2025

Todo muy divertido, pero hubo varios robos y sentí que el hotel esta muy cerrado pero lo que mas me hace querer volver son los animadores, muy buenas personas en especial Abi, Boris, Kenia, y Kenneth (Se merecen un aumento)
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Guest User
August 18, 2025

It is very sad to say that this place does not really represent Mexico. First of all, the food was not good. How can you mess up Mexican corn!! You’re Mexican??? We had a leak in our bathroom from the room restroom above and we had to complain about it two three times to get out fixed. We had an outing that night and needed to take a shower and get ready. Their response was they were working on it and they didn’t have another room for us to take a shower. All they wanted to do was sell “like a time share” once they knew that we weren’t buying it never saw the concierge. I ordered a bottle for arrival and a cake, cancelled because we never saw the bottle and since the food isn’t good, why take the chance on the cake?!?! It’s sad because there are good people working at this place. However, I will not be coming back We enjoyed the Mexican Night show and thank God for the bar tender in the lobby!!!

Guest User
March 1, 2024

Estivemos em visita no The Reef coco Beach Playa del Carmen, no Day pass dia 13/08/2022 em família e achamos tudo incrível. Atendimento, comida, bebidas, e espaço maravilhoso. E pra fechar com chave de ouro esse dia, toda a simpatia de BORIS na animação da piscina com aeróbica, e todo o entretenimento que o hotel é capaz de proporcionar tanto aos hóspedes como as pessoas que fazem o day pass. Se eu voltaria? Com certeza! Super indico 🙂
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Guest User
August 14, 2025

Mi experiencia en el Hotel Reef Coco Beach se vio rápidamente opacada por el equipo de ventas de Dominican Vacations Club / Leading Vacation Club. Lo que debía ser una estadía agradable en familia terminó siendo decepcionante y frustrante desde el segundo día, cuando, en pleno desayuno y en un momento de descanso, me ofrecieron una membresía sin que yo tuviera intención alguna de realizar negocios. Intenté cancelar el contrato dentro de los primeros días, tal como lo permite el acuerdo, con la expectativa de recuperar parte de mi inversión. Sin embargo, me disuadieron con excusas y el temor de perder el dinero entregado como enganche. Finalmente, terminé aceptando una extensión del contrato bajo condiciones abusivas, con cláusulas que imposibilitan cualquier cancelación futura. Al usar su plataforma y los supuestos beneficios, comprobé que eran prácticamente inútiles: el inventario de semanas de depósito era mínimo; las semanas “rentadas” son muy difíciles de vender; y, en todos los casos, el huésped debe pagar el costo del todo incluido, que iguala o incluso supera el precio de reservar directamente sin membresía. Los bonos Week RCI tienen restricciones importantes y se pueden usar en muy pocos hoteles del Caribe, especialmente si se quiere utilizar el cupo para seis personas por semana. Los “regalos”, como el bono de crucero, solo son válidos para residentes en EE. UU. En la práctica, el retorno económico es muy bajo. Solo es posible depositar 4 de las 13 semanas asignadas anualmente, lo cual cubre muy poco del costo de una reserva, y aun así hay que pagar el todo incluido por separado, además de parte del valor del hotel. Las semanas para rentar son prácticamente imposibles de vender. A esto se suman los pagos mensuales de la membresía y las tarifas anuales de las plataformas LVC y RCI, que elevan los costos a un nivel difícil de recuperar con los supuestos descuentos. En resumen, se trata de una propuesta poco transparente, con beneficios muy inferiores a lo prometido y prácticas comerciales que perjudican al consumidor. Lamento que hoteles con instalaciones agradables, como Reef Coco Beach, Playacar y The Reef 28, estén vinculados a este tipo de estrategias. No recomendaría este programa a otros viajeros.
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Services & Amenities
Most popular business facilities
Golf course
Off-site
Outdoor swimming pool
Beach volleyball
Diving
Snorkeling
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Public parking
Free
Priority airport pick-up
24-hour front desk
Luggage storage
Bar
Tennis court
Billiards room
Table tennis room
Restaurant
Karaoke
Priority airport drop-off
Taxi booking service
Car rentals
Conference room
Additional charge
Business center
Multi-function room
Children's pool
Playground
Kids' club
Childcare service
Additional charge
Wake-up call
Wi-Fi in public areas
Free

Outdoor swimming pool

Spa

Gym

Bar

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Car rentals
Priority airport pick-up
Airport shuttle pick-up
Additional charge
Priority airport drop-off
Airport shuttle drop-off
Additional charge
Taxi booking service
Business Services
Multi-function room
Wedding service
Conference room
Additional charge
Business center
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Wake-up call
Tour and ticket booking service
Languages Spoken
Spanish
Food & Drink
Snack bar
Bar
Room service
Public Areas
No smoking in public areas
Garden
Smoking area
Water purifier
Elevator
Health & Wellness
Spa
Additional charge
Billiards room
Table tennis room
Sailing
Off-site
Diving
Beach volleyball
Tennis court
Golf course
Off-site
Mini golf
Hair and beauty salon
Gym
Massage room
Sauna
Additional charge
Kayaking
Parasailing
Body care
Snorkeling
Activities
Karaoke
Beach umbrellas
Fishing
Cleaning Services
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for Children
Playground
Childcare service
Additional charge
Kids' club
Children's pool
Safety & Security
Smoke detector
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total price. For details, please contact the hotel.
Breakfast
TypeAmerican, Continental
StyleBuffet
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2003
- Renovated: 2011
- Number of Rooms: 184
Phone:+52-984-8772880
Located in Playa del Carmen (Luis Donaldo Colosio), The Reef Coco Beach Resort & Spa- Optional All Inclusive is a 4-minute walk from Mamitas Beach and 8 minutes by foot from Playa del Carmen Main Beach. This beach resort is 1.1 mi (1.8 km) from Quinta Avenida and 2.4 mi (3.9 km) from Playa del Carmen Maritime Terminal.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and an outdoor tennis court. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with Japanese cuisine at Samurai - premium only, one of the resort's 5 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This resort has facilities measuring 8762 square feet (814 square meters), including conference space. Free self parking is available onsite.
Stay in one of 196 guestrooms featuring LED televisions. Rooms have private furnished balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and an outdoor tennis court. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with Japanese cuisine at Samurai - premium only, one of the resort's 5 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This resort has facilities measuring 8762 square feet (814 square meters), including conference space. Free self parking is available onsite.
Stay in one of 196 guestrooms featuring LED televisions. Rooms have private furnished balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Frequently Asked Questions
What is the cancellation policy for The Reef Coco Beach Resort & Spa- Optional All Inclusive?
The cancellation policy for The Reef Coco Beach Resort & Spa- Optional All Inclusive varies depending on the type of room and booking conditions.What is the cancellation policy for The Reef Coco Beach Resort & Spa- Optional All Inclusive?
What are the check-in and check-out times at The Reef Coco Beach Resort & Spa- Optional All Inclusive?
Standard check-in time at The Reef Coco Beach Resort & Spa- Optional All Inclusive is 15:00 and check-out time is 12:00.What are the check-in and check-out times at The Reef Coco Beach Resort & Spa- Optional All Inclusive?
Does The Reef Coco Beach Resort & Spa- Optional All Inclusive provide breakfast?
Yes, Breakfast is offered at The Reef Coco Beach Resort & Spa- Optional All Inclusive. Breakfast option(s): American, Continental. Does The Reef Coco Beach Resort & Spa- Optional All Inclusive provide breakfast?
Can I bring my pet inside the The Reef Coco Beach Resort & Spa- Optional All Inclusive?
As much as we love pets, unfortunately, we are unable to accommodate them in The Reef Coco Beach Resort & Spa- Optional All Inclusive.Can I bring my pet inside the The Reef Coco Beach Resort & Spa- Optional All Inclusive?
How far is the The Reef Coco Beach Resort & Spa- Optional All Inclusive from the closest airport?
The closest airport is Cancun International Airport, and it is about 50 mins from hotel by car (55.2 km).How far is the The Reef Coco Beach Resort & Spa- Optional All Inclusive from the closest airport?
Is airport shuttle service offered by The Reef Coco Beach Resort & Spa- Optional All Inclusive ?
Yes, at The Reef Coco Beach Resort & Spa- Optional All Inclusive, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by The Reef Coco Beach Resort & Spa- Optional All Inclusive ?
About This Property
Nearest Airport | Cancun Intl. Airport |
---|---|
Distance to Airport | 55.23KM |
Average Price From | EUR161 |
Hotel Star Rating | 4 |