The Reef Coco Beach Resort & Spa- Optional All Inclusive
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1 room, 2 adults, 0 children
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The Reef Coco Beach Resort & Spa- Optional All Inclusive

C. Flamingos Supermanzana 6 Manzana 7 Lote 1, Luis Donaldo Colosio, Playa del Carmen, Quintana Roo, 77710, Mexico
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Amenities
Golf course
Outdoor swimming pool
Beach volleyball
Diving
Snorkeling
Sauna
Spa
Massage room
All amenities
Property Description
Located in Playa del Carmen (Luis Donaldo Colosio), The Reef Coco Beach Resort & Spa- Optional All Inclusive is a 4-minute walk from Mamitas Beach and 8 minutes by foot from Playa del Carmen Main Beach. This beach resort is 1.1 mi (1.8 km) from Quinta Avenida and 2.4 mi (3.9 km) from Playa del Carmen Maritime Terminal.
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7.8/10
Good
Cleanliness7.8
Amenities7.8
Location7.8
Service7.8
All 102 reviews
Surroundings
Airport: Cancun International Airport
(55.2 km)
Landmarks: Mahekal Beach Resort
(410m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Premium Room, Garden View
8

Premium Room, Garden View

2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Fragata Beach Club Superior Room
7

Fragata Beach Club Superior Room

2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Premium Room, Partial Ocean View
9

Premium Room, Partial Ocean View

2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Superior Room, Pool View
7

Superior Room, Pool View

2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
Check Availability
Superior Room, Garden View
9

Superior Room, Garden View

2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Guest Reviews

7.8/10
Good
102 reviews
Verified Reviews
  • Cleanliness7.8
  • Amenities7.8
  • Location7.8
  • Service7.8
Average for similar properties in Playa del Carmen
Most Mentioned
AI Summary
Located near the beach and 5th Avenue, the accommodation provides easy access to transportation and stunning views. Guests enjoy spacious rooms, well-maintained pools, and a sports bar in the outstanding pool area.
T‍a‍n‍i‍a‍a‍m‍c
October 1, 2024
Very nice place, the food, location and the view is absolutely amazing, I totally recommend this hotel for your holidays!!
A‍l‍f‍r‍e‍d‍o‍Z‍G
January 11, 2023
The all inclusive service is very good, however the buffet doesn’t have many options to choose from and the poolside bar only serves cocktails with less than 1% of alcohol in them.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 24, 2025
Posto molto bello e ben attrezzato, anche l’ambiente è rilassato e ben frequentato. Due note estremamente positive sono state le immersioni, organizzate da un diving molto competente gestito da ottime persone; e la presenza di Boris che da vita al resort( sempre pronto per una partita a ping pong)
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 20, 2025
Boris execelente anfitrión muy divertido el ambiente, la piscina muy adecuada y la música excelente , también el hosstes buen anfitrión en la actividad
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 19, 2025
Todo muy divertido, pero hubo varios robos y sentí que el hotel esta muy cerrado pero lo que mas me hace querer volver son los animadores, muy buenas personas en especial Abi, Boris, Kenia, y Kenneth (Se merecen un aumento)
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 18, 2025
It is very sad to say that this place does not really represent Mexico. First of all, the food was not good. How can you mess up Mexican corn!! You’re Mexican??? We had a leak in our bathroom from the room restroom above and we had to complain about it two three times to get out fixed. We had an outing that night and needed to take a shower and get ready. Their response was they were working on it and they didn’t have another room for us to take a shower. All they wanted to do was sell “like a time share” once they knew that we weren’t buying it never saw the concierge. I ordered a bottle for arrival and a cake, cancelled because we never saw the bottle and since the food isn’t good, why take the chance on the cake?!?! It’s sad because there are good people working at this place. However, I will not be coming back We enjoyed the Mexican Night show and thank God for the bar tender in the lobby!!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 1, 2024
Estivemos em visita no The Reef coco Beach Playa del Carmen, no Day pass dia 13/08/2022 em família e achamos tudo incrível. Atendimento, comida, bebidas, e espaço maravilhoso. E pra fechar com chave de ouro esse dia, toda a simpatia de BORIS na animação da piscina com aeróbica, e todo o entretenimento que o hotel é capaz de proporcionar tanto aos hóspedes como as pessoas que fazem o day pass. Se eu voltaria? Com certeza! Super indico 🙂
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 14, 2025
Mi experiencia en el Hotel Reef Coco Beach se vio rápidamente opacada por el equipo de ventas de Dominican Vacations Club / Leading Vacation Club. Lo que debía ser una estadía agradable en familia terminó siendo decepcionante y frustrante desde el segundo día, cuando, en pleno desayuno y en un momento de descanso, me ofrecieron una membresía sin que yo tuviera intención alguna de realizar negocios. Intenté cancelar el contrato dentro de los primeros días, tal como lo permite el acuerdo, con la expectativa de recuperar parte de mi inversión. Sin embargo, me disuadieron con excusas y el temor de perder el dinero entregado como enganche. Finalmente, terminé aceptando una extensión del contrato bajo condiciones abusivas, con cláusulas que imposibilitan cualquier cancelación futura. Al usar su plataforma y los supuestos beneficios, comprobé que eran prácticamente inútiles: el inventario de semanas de depósito era mínimo; las semanas “rentadas” son muy difíciles de vender; y, en todos los casos, el huésped debe pagar el costo del todo incluido, que iguala o incluso supera el precio de reservar directamente sin membresía. Los bonos Week RCI tienen restricciones importantes y se pueden usar en muy pocos hoteles del Caribe, especialmente si se quiere utilizar el cupo para seis personas por semana. Los “regalos”, como el bono de crucero, solo son válidos para residentes en EE. UU. En la práctica, el retorno económico es muy bajo. Solo es posible depositar 4 de las 13 semanas asignadas anualmente, lo cual cubre muy poco del costo de una reserva, y aun así hay que pagar el todo incluido por separado, además de parte del valor del hotel. Las semanas para rentar son prácticamente imposibles de vender. A esto se suman los pagos mensuales de la membresía y las tarifas anuales de las plataformas LVC y RCI, que elevan los costos a un nivel difícil de recuperar con los supuestos descuentos. En resumen, se trata de una propuesta poco transparente, con beneficios muy inferiores a lo prometido y prácticas comerciales que perjudican al consumidor. Lamento que hoteles con instalaciones agradables, como Reef Coco Beach, Playacar y The Reef 28, estén vinculados a este tipo de estrategias. No recomendaría este programa a otros viajeros.
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Services & Amenities

Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total price. For details, please contact the hotel.

Breakfast
TypeAmerican, Continental
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2003
  • Renovated: 2011
  • Number of Rooms: 184
Phone:+52-984-8772880
Located in Playa del Carmen (Luis Donaldo Colosio), The Reef Coco Beach Resort & Spa- Optional All Inclusive is a 4-minute walk from Mamitas Beach and 8 minutes by foot from Playa del Carmen Main Beach. This beach resort is 1.1 mi (1.8 km) from Quinta Avenida and 2.4 mi (3.9 km) from Playa del Carmen Maritime Terminal.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and an outdoor tennis court. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with Japanese cuisine at Samurai - premium only, one of the resort's 5 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This resort has facilities measuring 8762 square feet (814 square meters), including conference space. Free self parking is available onsite.

Stay in one of 196 guestrooms featuring LED televisions. Rooms have private furnished balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Frequently Asked Questions

What is the cancellation policy for The Reef Coco Beach Resort & Spa- Optional All Inclusive?

The cancellation policy for The Reef Coco Beach Resort & Spa- Optional All Inclusive varies depending on the type of room and booking conditions.

What are the check-in and check-out times at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Standard check-in time at The Reef Coco Beach Resort & Spa- Optional All Inclusive is 15:00 and check-out time is 12:00.

Does The Reef Coco Beach Resort & Spa- Optional All Inclusive provide breakfast?

Yes, Breakfast is offered at The Reef Coco Beach Resort & Spa- Optional All Inclusive. Breakfast option(s): American, Continental.

Can I bring my pet inside the The Reef Coco Beach Resort & Spa- Optional All Inclusive?

As much as we love pets, unfortunately, we are unable to accommodate them in The Reef Coco Beach Resort & Spa- Optional All Inclusive.

How far is the The Reef Coco Beach Resort & Spa- Optional All Inclusive from the closest airport?

The closest airport is Cancun International Airport, and it is about 50 mins from hotel by car (55.2 km).

Is airport shuttle service offered by The Reef Coco Beach Resort & Spa- Optional All Inclusive ?

Yes, at The Reef Coco Beach Resort & Spa- Optional All Inclusive, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport55.23KM
Average Price FromEUR161
Hotel Star Rating4