Altura Hotel Zakynthos

Mamfredas Luxury Resort

"Highly recommend. Spotless and modern. Lovely welcome pack. Close by other villas but appears secluded as surrounded buy beautifully maintained gardens. Staff so friendly and helpful. So close to beach. Tsilivi resort lovely, great restaurants and bars close by."

Di Palai

"Communication before arriving was always so pleasant and friendly. But that wasn’t always the case when we were there. Requested a quiet room and was placed over looking the main road at the front of the hotel above the super market. They played music loudly and from early in the morning. Did move few days later thankfully. Rooms are basic. Don’t provide any soap. Lift was too small for the buggy to go in so every night we had to carry it up the stairs with the babies asleep. Asked if it was okay in the day time to leave the buggy tucked away in the reception area. Was told No… take it upstairs. We would never of left it in anyone’s way. Charged ridiculous amount for cots for babies.€40 per week per cot. Was told if not happy they can sleep on the sofa bed. Not very child friendly. Swim up bar was never open but told the hotel was full. Parasols are like a crochet material and give no shade at all. Definitely not anywhere near enough sun beds around the pool. Pool was clean, but cleaning salts had been left in the babies pool. Cleaners came into our room after I’d asked them not too as my husband wasn’t feeling well. Banging on the door and waking him. Requested a toaster which was good. Self catering apartment and there was no cloth to wash or dry up, no plug for the sink or bowl. Only two chairs on the balcony for a room for 4 people. We’ve been coming to Tsilivi for a long time and this was the first time in a long time we’ve stayed in a hotel. Definitely won’t be doing that again."

Phoenix Beach Hotel

"We stayed here for 2 weeks, on arrival we knew it was going to be fantastic, met by Dennis on reception everything was explained & nothing too much trouble, it is in a perfect location with a lovely pool & the beach a few strides away. The bar & waiting staff were fabulous very attentive & friendly - really good drinks & food. Breakfast every morning was lovely & fresh & the rooms cleaned spotlessly - nothing negative to say - we have absolutely loved our stay & will return next year!"

Caravel Suites - Adults Only

"An Exceptional Stay! 👑We had a wonderful experience from start to finish. The hotel offers breathtaking views, while the rooms and common areas are bright, airy, and beautifully maintained. 🫶The staff deserve special recognition for their exceptional hospitality. Everyone was genuinely kind, welcoming, and always willing to help with a smile, making us feel at home throughout our stay. 👌The food was outstanding, with an impressive variety of high-quality dishes to suit every taste. The drinks were plentiful, and everything was consistently fresh and well presented. Cleanliness was impeccable throughout the hotel, with great attention to detail in every area. 🧖A special mention also goes to the spa. Guests should not miss the treatments and wellness services offered by Aegeon Spa, which were a wonderful addition to an already fantastic stay. 👏Congratulations to Xenos Group for delivering such a high standard of service and hospitality. We thoroughly enjoyed our stay and would gladly return in the future."

Planos Hotel

"Arrived at this hotel today. We’ve only been here six hours and can’t wait to leave! On being dropped off by coach it was a bit confusing because the hotel is set over three buildings and opposite each other. The male receptionist was welcoming. The hotel has ‘3’ pools, the main pool is busy, small and there were not any beds available. It seems towels are not provided as all guests seemed to have their own (something I’ve never seen in a hotel). We arrived at 2.30 and we told we had missed lunch but snacks would be available at 4pm, interesting as we’ve never been to an AI where food wasn’t served all day. The snacks turned out to be sandwiches which were highly undesirable. The veggie option was a piece of lettuce and a bit of tomato, quite dreadful. Our room was ok, but the toilet seat and shower are broken. We have a balcony but it’s not private and overlooks other rooms and is also over looked by other rooms, the hotel has a weird layout. There is a rooftop bar with a very shallow small ‘pool’ all inclusive drinks are not served at this venue we had to buy them. On arrival at the pool bar we were greeted by a very unfriendly and unhelpful female. The AI drinks list is very limited with only four ‘cocktails’ available, the drinks are tasteless. I asked if I could have my drink in a glass and I was told in no uncertain terms that the plastic beakers were for AI and the glasses were available if you paid for different drinks. We’ve never had to drink out of plastic beakers before, it’s degrading. This evening we went for dinner and to be honest had very little hope of anything good, we were not proved wrong. The buffet food is tepid and unaspiring, even the Greek salad didn’t look appetising, this is hard to comprehend. The staff were nice but clearly not enough to cover the amount of guests. I had to find my own chair, cutlery and placemat. I even had to hunt down a member of staff to order drinks. We’ve stayed in many AI hotels in many countries but we have to say this is by far the worst. It definitely isn’t a 4 star, a 2 at the most. I would definitely recommend not opting for AI and saving your money to go out for nice food and drinks. We have asked our tour company to try and find us an alternative hotel and we absolutely cannot stay here, it’s extremely disappointing. We work hard to pay for holidays and this has already ruined our trip. It’s below par for sure. We were so surprised as the reviews seemed positive, people must be writing about a different place! I’ve never written such a bad review in my life. I regret choosing this hotel and only hope we can be moved to something more appropriate."

Razis Apartments

"My friend and I have just returned from a lovely week staying at Razis. From the moment we arrived we were greeted with a warm welcome. All of the staff were so friendly and nothing was too much trouble. We had a budget room, by choice, so the bathroom was a little small but that was the only thing I can think of. Great location, our room and huge balcony were at the front but noise was no problem. Good choice of food on the menu. As it was my birthday Malania arranged fresh flowers, balloons and wine in the room ☺️. Couldn't fault it and wouldn't hesitate to recommend. Thanks Lyndsey and Tracy x"

Tsilivi Beach Hotel Zakynthos

"Beautiful hotel, we stayed in a lovely spacious twin room with a stunning sea view. We had really quick transfer from the airport, just 30 minutes door to door. There are lots of bars, and shops just a 5 minute walk away if you want to venture out and about. The main Zante town is a short taxi ride away costing €30 return. We were too early in the season to utilise the bus service as it only ran in school hours when we visited. The restaurant & bar caters for all with lots of choices. The traditional Greek night was our favourite. The food was delicious and the traditional Greek music and dancing were very entertaining. All the staff at the hotel are polite and friendly, we were always greeted with a smile and nothing was too much trouble. We booked our trip through Love Holidays and got great value for money for a 4 night all inclusive stay."

Tom & John Center

"Very clean the bar is separate business across the road lovely couple who work really hard food is good great prices pool is lovely great location near the beach bars and restaurants, 2nd time here planning to go go back next year great price ,"