Residence Inn Dallas Plano/Richardson at Coit Rd.

To start with we got there and got our room I had checked in ahead of time, difficult to find the entrance, then we got in and got keys to our room on 2nd floor, went up- elevator is painful and started to unpack, Now the closet door didnt open, after enough trying to work with it, went down and told the guy at reception, he gave me tips on how to fix it instead of saying he can come up and help. I did what he told me still no luck, now we call him and he offers to come up and then tries fixing it for a whole 20 minutes, so what makes him think it was a small fix and I have to fix this. Anyway other issue, air-conditioning in this room only works at 65 degrees clicks on so the cold draft right on face in the bed has left us with dry throat, eyes - itchy and red. Stuffed up every morning. Next is Breakfast, today day 4 I got some potatoes, last 3 days nothing is veggies except spinach leaves. hORRIBLE NO VEG options, only waffles in 2 places, 3 types of eggs, sausage, bacon and egg ham. Same clumpy oatmeal everyday, Like other hotels have pancakes, No potatoes or potato hash with onions, bell peppers, very minimalist breakfast, no milk cartons,more coffee and tea options, more yogurt options, more pancake machines, usual nonsense. Pillows sunk, Shower is half door all water on floor outside. We complaint about the people next door banging our wall and people upstairs running at all hours. Nothing was done. Cleaning crew is not great either. I had sent a message through ******* that we were coming to celebrate our high school graduate and attend utd freshman orientation but nothing.

Graduation Great stay, great breakfast.. sofa bed is not comfortable but everything else was amazing

Great stay! We really enjoyed our stay. The room was nice and big and the amenities were terrific! The breakfast was good with some extras that made it better than a normal free breakfast. Will definitely return.

Hard to find fault with this modern, comfortable, friendly Residence Inn right off the George Bush Turnpike in Plano, about half an hour from DFW. Two-bedroom suite hade a nice living room area and bedrooms with separate bathrooms, one being ensuite. The staff was very nice and helpful. Plenty of parking. Not the same old breakfast, it was hot and varied every day we were there. Definitely recommend.