Santangelo Resort & Spa

Really didn’t know what to expect when we booked this. We chose here as it was offered at a good price and location looked central to everything we wanted to do during our 5 day stay. Reading the reviews beforehand confused me as they varied so much. The hotel was bright, spacious and very clean but did lack atmosphere. The reception staff were very friendly and helpful and after reading the other reviews l was worried that they would be pushing tours etc but we experienced nothing like this at all. We had room 211 and it had lovely views of Mt. Vesuvius. The breakfast was basic and low budget in places but we didn’t mind as we knew we would be out for the day eating rich, luxurious food! The view of the hills from the far end of the dining room was beautiful but for some reason they wouldn’t allow you to use this area for breakfast. They had it all set up for the evening and made you sit at the other end. The staff at breakfast were polite but not engaging in the slightest and stood around at the edge most of the time. I just couldn’t understand why they didn’t let you use one end and just set it up at the end for the evening. It would have made breakfast slightly more enjoyable. We didn’t use the pool but took a look and it looked clear and clean. The road that everyone refers to outside is indeed busy and you have to be quick and alert to cross. I certainly wouldn’t recommend this for people with kids or the elderly. There is no way that you could walk to anywhere from the hotel, we had a hire car and had no problem parking at the hotel each night. The nearby restaurants were great. Particularly La Quiete. Tiny annoyance was the huge double wardrobe in our room that had only 5 ropey coat hangers in it. On the whole very good for the price.

Remote, Unwelcoming, and Not Worth the Cost I stayed at the Hotel Santangelo Resort & Spa from 11–15 September 2025, and it was one of the most disappointing hotel experiences I’ve had. Although I chose this property for its price and supposed proximity to local sites, it turned out to be extremely remote. Walking anywhere is unsafe—the roads are narrow, with no consideration for pedestrians. I am able‑bodied, but anyone with mobility issues should avoid this location entirely. I booked a superior room with a balcony but was given one with only a bi‑fold window. The room itself was clean and the bathroom acceptable, but the fridge barely worked (a bottle of water took over six hours to chill), and requests for something as simple as ice were refused. The hotel constantly pushed guests to book meals and spa services. The restaurant was often filled with conferences or locals, the menu was repetitive and overly “fine dining,” and asking for something simple like pizza was frowned upon. While the cleaning and grounds staff were friendly, the reception staff were rude, dismissive, and spoke little English—every request felt like an inconvenience, so I eventually stopped asking. If you’re hoping to use this as a base for Sorrento, Capri, or the Amalfi Coast, think again. The winding roads make every journey exhausting, and travel sickness tablets are practically essential. The pool was freezing and almost always empty, and the sister hotel across the road meant crossing a dangerous street just to get food or drinks. As a solo traveller, I was glad my stay was only four nights. I even missed breakfast twice due to early tours, and no packed lunch was offered. Between the constant fireworks, the unwelcoming atmosphere, and the lack of basic hospitality, I cannot recommend this hotel. If you want remote, this might suit you—but otherwise, avoid it.

Very good hotel and amenities. Remote, excellent views, perfect for a quiet getaway. Vehicle hire recommended if you want things to do. Staff very nice and helpful.

Peaceful friendly food excellent personnel amazing, only one problem transportation but front desk was always ready to help and solve the issue. Incredible vacation unforgettable experiences thank you *******

Beautiful resort in the mountain This was the pwrfect spot to relax after the stress of Almafi and Positano. The installation are vera confortable. The view is fantastic and the staff perfect. Tks for this nice get away