Santangelo Resort & Spa

Remote, Unwelcoming, and Not Worth the Cost I stayed at the Hotel Santangelo Resort & Spa from 11–15 September 2025, and it was one of the most disappointing hotel experiences I’ve had. Although I chose this property for its price and supposed proximity to local sites, it turned out to be extremely remote. Walking anywhere is unsafe—the roads are narrow, with no consideration for pedestrians. I am able‑bodied, but anyone with mobility issues should avoid this location entirely. I booked a superior room with a balcony but was given one with only a bi‑fold window. The room itself was clean and the bathroom acceptable, but the fridge barely worked (a bottle of water took over six hours to chill), and requests for something as simple as ice were refused. The hotel constantly pushed guests to book meals and spa services. The restaurant was often filled with conferences or locals, the menu was repetitive and overly “fine dining,” and asking for something simple like pizza was frowned upon. While the cleaning and grounds staff were friendly, the reception staff were rude, dismissive, and spoke little English—every request felt like an inconvenience, so I eventually stopped asking. If you’re hoping to use this as a base for Sorrento, Capri, or the Amalfi Coast, think again. The winding roads make every journey exhausting, and travel sickness tablets are practically essential. The pool was freezing and almost always empty, and the sister hotel across the road meant crossing a dangerous street just to get food or drinks. As a solo traveller, I was glad my stay was only four nights. I even missed breakfast twice due to early tours, and no packed lunch was offered. Between the constant fireworks, the unwelcoming atmosphere, and the lack of basic hospitality, I cannot recommend this hotel. If you want remote, this might suit you—but otherwise, avoid it.

We spent 4 nights at this wonderful hotel. The food was excellent and all the staff couldn't do enough for you. The reception staff especially Maria were wonderful, helping us arrange trips, where we were collected direct from hotel and able to visit Positano, Amalfi and Capri. We wouldn't hesitate to recommend this hotel.

Beautiful resort in the mountain This was the pwrfect spot to relax after the stress of Almafi and Positano. The installation are vera confortable. The view is fantastic and the staff perfect. Tks for this nice get away

Taxi to hotel 180 euros. When I arrived, I was told that my room was over the road - not just any road, but a busy, windy, dangerous road. I expressed my concerns and 'Rita' the lovely hotel receptionist found a room for me within the hotel. I had booked bed and breakfast. The food was average - cereals, bacon, bread, cold meats (2 types) and cheese (1 type). Unfortunately no fruit. A La Carte menu which did not change. The chef cooked some complimentary starters. The hotel itself was very clean and towels changed regularly. Lovely, polite staff who made everyone feel welcome. An outdoor pool which was really nice, although small. Extra charge of 30 euros to use the Spa facilities and extra for treatments.

This hotel is a fantastic option, just 40 minutes from Naples and well-connected to Pompeii, Herculaneum, and Mount Faito, making it ideal for hiking throughout the year. The SPA is excellent, with a new section expected to open by the end of 2024, and the dining experience is outstanding, featuring local delicacies. It's my go-to spot for unwinding, enjoying the natural surroundings, and indulging in great food.