Hotels in Phuket Town, Phuket

The hotel reception has a tall, medium-built, slightly dark-skinned female staff member who speaks excellent Chinese and is very charming. Her service is exceptional; she understood all my requests and helped me resolve them. For this price, in my home country, I'd barely get a budget hotel, and not even a well-located one at that. But here, I got a large room with excellent service. I highly, highly recommend it! Everything was perfect except that the AC wasn't turned on before I checked in. Also, right across from the hotel entrance, after exiting the parking lot, is Central, so there's no need to walk around.

The facilities of this hotel are fantastic and the location is good for the market and water park. However, the service was really disappointing. Upon arrival, we were told we were upgraded from a studio to a one bed which sounded great. However, the only difference between the rooms was an additional privacy screen which was stiff and difficult to move as well as being covered in smears and dirty. When we booked the hotel we were excited about the amenities including the free fitness classes. The QR code to book this took me to a link to pay for them so I messaged reception on the WhatsApp which they had informed could be used for “any questions”. The reception couldn’t help and didn’t give any advice other than go to the gym - we were on our way out and the class was at 9am the next day so we ran up there. There were no staff in the gym and the restaurant staff also couldnt advise as to where the staff were. We then walked down to reception for advice again - they told us go to the gym, we said we had done this and they then said wait until the class and just show up as they didn’t know the process to book. As a hotel that advertised the fascilities and gym classes it’s quite shocking that the reception wouldn’t be able to advise on the booking system - it genuinely felt like they didn’t want to help. Given the class was at 9am I didn’t want to just turn up in case there wasn’t space. After 10 mins back and forth they conceded and radio up to the gym and ask a staff member to be there. We then go up there again and the gym staff member ALSO didn’t know the proper booking process. Eventually they took our email addresses to add us to the list. This took an unnecessarily long time with a lot of run around and staff that really didn’t want to help us/know the internal processes - these are things I would expect any hotel staff to know as a minimum. We were originally looking at coming back to stay for a month or so in their apartments as the price is great however, the poor service and lack of knowledge of processes has meant that this hotel has lost a potential repeat customer.

In the city center. 10 minutes walking distance from Central Phuket. A few minutes bike ride to Old Town. Half an hour drive to Kata beach. Clean and has what hotel should have. Room was very spacious. No breakfast. Can order Grab / 7-11 delivery or buy some food from Central the day before.

I really like this hotel. The design has a sporty vibe, both in the common areas and inside the room. The atmosphere feels great and full of good energy. The bed is soft and very comfortable, the shower has strong water pressure with hot water, and the fitness center is fully equipped like a real gym. I didn’t try the other sports facilities though.

I booked family room which is actually 2 rooms with connecting room. Room is clean, big and spacious.The swimming pool overlooks the hill which is nice. Service is good. The area doesn’t have restaurants within walking distance, though it’s not a problem as we drove. About 10 mins drive to Central shopping mall, which has plenty of options in terms of restaurants and retail shops.

I absolutely loved staying at this hotel. It’s very budget-friendly, but the quality exceeded my expectations. The room was spacious, clean, and comfortable, and having a swimming pool made the experience even better. The hotel has a beautiful, aesthetic home-style concept, perfect for anyone who enjoys taking OOTD photos. For Muslim guests, it’s very convenient as there are many halal food options nearby. The location is also strategic, as it’s not far from the Old Town Night Market. We rented a motorcycle during our stay, and it was very easy to explore the area since many attractions are located nearby. You can also park your motorcycle inside the house compound, which adds extra convenience and peace of mind. The staff were very friendly and helpful, which made our stay even more pleasant. Highly recommended, and I would definitely return again

Easy to walk to hotel from Phuket Bus Terminal which is about 600m away. Clear & big sign of 'The Tint' was placed at the front of the alley. Shopping is literally just next door and a small night market with live band every night. Swimming pool is small but good enough to chill lax. Front desk staff were extremely polite. Decent simple breakfast is offered. Room is big with a small balcony. 4 pillows is great & hot water is good. Aircon is cold, not noisy. Comfy stay with no regrets. Thank you so much.

The hotel's location is super convenient, really close to Phuket Old Town. The ground floor has a lovely café and restaurant, beautifully decorated. There's no elevator, so you have to carry your luggage up yourself (which is pretty common for hotels in Phuket Town, so I understand). The room was quite small, similar to a budget hotel back home. The air conditioning blew directly onto the bed, which made for a less-than-ideal sleep. However, the service was excellent! They have a 24-hour front desk for check-out; we left at 5:30 AM, and there was still staff there to help, which I really appreciated. There are tons of local restaurants nearby, and it's also close to the airport bus stop. Highly recommend it for a layover.

Overall, I'm quite satisfied. The original hotel I booked kept having power outages and then restarting. The hotel claimed it was normal, which was quite frustrating, so we ended up switching to this one at the last minute. The front desk lady understood our situation and assured us that such issues would never happen here, and even upgraded our room type. She was absolutely wonderful! The rooms here are a bit small, but the location is fantastic, right next to the Bell Tower. It's very convenient to walk to the night market and the old street. Most of the staff were very polite, but the doorman at the entrance didn't help open the door, assist with luggage, or open the car door. This is a noticeable difference compared to other hotels like Holiday Inn where I've stayed. The hairdryer is a high-speed one, which is really needed for long hair, but there was no amenity kit in the room – no cotton swabs or anything like that. The hotel breakfast didn't have many options, leaning more towards a 'Western' style. It was enough to grab a quick bite before heading out to sea, which is quite close from here. If I come back, I'd still choose this place.

I had a wonderful stay at this hotel. The staff were incredibly hospitable and attentive, making me feel welcome from the moment I arrived. Every interaction was warm and friendly, and they were always ready to help with anything I needed. The room was clean, comfortable, and well-maintained, and the overall atmosphere of the hotel was relaxing. If you’re looking for a place with excellent service and genuine hospitality, I highly recommend this hotel. I would definitely stay here again.