Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.5
Amenities7.7
Service8.0
Cleanliness8.0
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All reviews(226)
Positive reviews(209)
Reviews with photos/video(98)
Awesome stay(78)
Relaxing hot springs(63)
Friendly host(36)
Classy environment(22)
Tasty food(18)
Good views(12)
Easy to get around(10)
Poor air conditioning(9)
Negative reviews(17)
Chun Wai
Classic 2-bed Room
Stayed in May 2025
Family
4 review
8.5/10
Very Good
Posted on Jul 1, 2025
Room is clean and spacious. Enjoy the hot spring well. Restaurant food is quite nice!
Niannianyouyuzaitaiwan
Deluxe Double Room
Stayed in Jun 2025
Family
4 review
8.0/10
Very Good
Posted on Jul 6, 2025
The location is convenient. Breakfast and dinner are fine. Swimming pool is beautiful. The parking is not so convenient.
Guest User
Deluxe Twin Room
Stayed in Mar 2025
Traveling with friends
20 review
8.5/10
Very Good
Posted on Jul 23, 2025
Although this hotel was a bit of a mission to get to, the onsen vibe to the hotel was worth it.
We had a private onsen as part of our bathroom make up and used it a lot!
The location made it easy for walks out into the national parks which we did daily and were rewarded with either an onsen or a small in the massive pool - albeit freezing however it was June!
The breakfast has good choice although doesn’t vary daily.
Service was good and friendly.
TAY Li Chi
Deluxe Double Room
Stayed in Mar 2025
Solo traveler
6 review
8.5/10
Very Good
Posted on May 15, 2025
I have the room with the onsen bath in so was very convenient to have and helps to relax after going to mountains for hiking. Food is in the hotel else need to take bus ride to nearby for meals. Fresh air and Mountain Views are great and enjoyable.
Guest User
Superior Twin Room
Stayed in Feb 2025
Family
11 review
8.0/10
Very Good
Posted on Apr 20, 2025
My family enjoyed one night stay with Onsen within room. Breakfast is excellent with adequate amount of choice while not too heavy. Also, 10-15minutes walk to YangMingShan park and dinner at 10-15 minutes drive to restaurants with Taipei city view are must-do.
Anonymous User
Deluxe Double Room
Stayed in Jul 2024
Couple
1 review
8.5/10
Very Good
Posted on Aug 3, 2024
the manager of the hotel is very nice, can tell that he cares about guests 🫶🏻
the rooms are same as in the pictures but plus like 5-7 years of use, cracked walls and hot spring’s water stains.
for us personally pillows were terrible, all night was hard to sleep; and also TV is on the left side of a bed so i you want to watch it for a long time, be ready to get a sore neck
in general i would rate a visit 3.5/5
all staff is really nice, nice location, good amenities and food.
McnamaraSean
Standard Double Or Twin Room
Stayed in Nov 2024
Couple
1 review
3.0/10
Posted on Jan 6, 2025
The hotel staff at reception were completely unhelpful and missierble.
The hotel was run down and dirty.
It stunk was unclean.
The hotspring spa was pitifully old and also run down.
The only staff member who was accommodating and polite was a lady at the breakfast service.
Never again terrible!!!!
林明財
Deluxe Double Room
Stayed in Aug 2024
Couple
6 review
9.5/10
Amazing
Posted on Sep 9, 2024
Nice window view and nice service
SöderbergMartin
Deluxe Twin Room
Stayed in May 2024
Couple
6 review
6.5/10
Posted on Jun 10, 2024
Friendly staff, nice pool (which we didn't use) and a nice location. The downside was that our room interior was so worn down. It was really badly in need of some touching up. The photos give the wrong impression. Hot tub was nice but the spring water smells of sulphur so we preferred to use the normal tap water. Breakfast was OK but not very impressive. Beds were fairly comfortable.
Guest User
Deluxe Double Room
Stayed in Mar 2024
Couple
4 review
10/10
Outstanding
Posted on Apr 5, 2024
Amazing. Service was so welcoming, easy but not overbearing. Really helpful staff, booked us taxis, lots of lovely walks around. Nice views from the pool. Hotspring in room lovely. Great view. Can't wait ro go back
Silas
Standard Double Or Twin Room
Stayed in Oct 2024
Family
8 review
10/10
Outstanding
Posted on Dec 29, 2024
Good location and easily to reach.
Guest User
Superior Double Room
Stayed in Mar 2024
Family
26 review
9.5/10
Amazing
Posted on Apr 8, 2024
Remote location, great hot spring.
Nice scenery on a good day
Thana C.
Deluxe Double Room
Stayed in Feb 2023
Couple
27 review
9.0/10
Great
Posted on Jun 17, 2023
Good for onsen stay with very nice staff. Need more variety breakfast.