The Palmery Resort

The Palmery Resort Reviews

The Palmery Resort

82, Phuket, 20 Koktanod Rd, Mueang Phuket, Phuket Province, 83100, ThailandView Hotel Details
The Palmery Resort
The Palmery ResortThe Palmery ResortThe Palmery Resort
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The Palmery Resort Guest Reviews

4.2/5
Very Good
319 review
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(319)
Positive reviews(295)
Reviews with photos/video(190)
Great swimming pool(54)
Large rooms(33)
Offers pick-up/drop-offs(30)
Tasty food(22)
Clean pool(12)
Close to beach(12)
Too many mosquitoes(11)
Loved the view(8)
Negative reviews(24)
Karen Innes
Deluxe Terrace Room
Stayed in Jun 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Jul 16, 2024
I have stayed at the Palmery perhaps 7 times over the last 7 years. Love the hotel, big, modern rooms, good location, facilities, pools and gardens. Great staff. Our rooms weren't ready at 2pm when we checked in, but the wait wasn't long. Returning at the end of the month. Breakfast is quite good and goes until 10.30am. So many pools. It's an interesting property. Can highly recommend. Near good restaurants, etc.
Anonymous User
Deluxe Room with Pool View
Stayed in May 2024
Couples
114 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Charming little hotel with a simple buffet breakfast. The breakfast got worse over the years, not they don’t replace the croissants and juts people finish them to put out the French bunch. I even complained that the croissants are so hard I can chip my tooth and the stuff said to put it in the toaster and I will get soft! Haha I was ordering room service every day until one cash the chicken steak was served undercooked.
Guest User
Deluxe Pool Access Room
Stayed in Nov 2024
Couples
2 review
3.5/5
Posted on Dec 18, 2024
Ok so - where do I start ? Let’s first say that the location of the hotel is actually great since it’s not on the Main Street of Kata Noi / Kata = which means that it’s less noisy. The staff were friendly and helpful but nothing out of the ordinary. For the reason why I gave 3 stars. The cleanliness - I would say that the bathrooms probably need a deep cleaning or a refurbishment since you can see that they were used heavily - despite overall cleanliness , it doesn’t strike immediately as clean. The pool access room - cool.
aqmal
Deluxe Terrace Room
Stayed in Sep 2024
Family
1 review
4.0/5
Very Good
Posted on Oct 22, 2024
just nice and affordable
Upasana Bhasin
Deluxe Room with Pool View
Stayed in Oct 2024
Family
2 review
3.5/5
Posted on Nov 29, 2024
Overall it was a nice hotel with easy access to Kata and Karon beach. There’s a shuttle service to both the beaches. Breakfast was nice. The staff did not understand English very well and were rude. The service and cleanliness could have been better
BCM
Deluxe Room with Pool View
Stayed in Feb 2024
Family
25 review
3.7/5
Posted on Mar 16, 2024
Very nice experience..all of staff are very happy and kindness..but we used towels bad quality.. I only washed my hair, but the color was stained in towel. We paid 150BT in compensation. It's a bad experience
Travelling Time
Deluxe Pool Access Room
Stayed in Jun 2024
Family
8 review
4.7/5
Amazing
Posted on Aug 23, 2024
Nice quiet location and the pool room is pleasant. A little far from the beach maybe maybe a 15 min walk or 2 mins away on a bike. I rented a bike from next door which made it easy, breakfast we pleasant. Staff are friendly and easy to check in, good option in Kata.
Ms Vee Harvey
Deluxe Room with Pool View
Stayed in Jun 2024
Couples
12 review
4.2/5
Very Good
Posted on Sep 13, 2024
Good location and staff was very friendly and helpful but the rooms were old and not cleaned to expectation.
Aljo
Deluxe Terrace Room
Stayed in Jul 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Aug 12, 2024
The room was cleaned everyday! And amenities is refilled everyday! Will definitely be back
Tulippino
Deluxe Pool Access Room
Stayed in Sep 2023
Other
25 review
3.7/5
Posted on Oct 28, 2023
This is the second time we booked this room with pool access, but unfortunately this time we got two beds connected together as a king bed, despite the fact that we asked one king bed. Not nice at least not to tell us about it. As well the room was in the passage and everyone passing by looks at you, it’s unpleasant and not so quiet. Breakfast is very simple. Overall the place is not bad.
Guest User
Deluxe Terrace Room
Stayed in Feb 2024
Other
2 review
5.0/5
Outstanding
Posted on Mar 22, 2024
It was out of our expectations. The place we stayed are very comfortable and clean. The shower head comes with build in water filter. The hotel was clean the staff was very good. Breakfast is very good and delicious
Guest User
Deluxe Pool Access Room
Stayed in Aug 2023
Family
17 review
5.0/5
Outstanding
Posted on Sep 15, 2023
Very nice room and the staff are very friendly. The breakfast is pretty good as well, this hotel is my favorite during this trip, highly recommend this one.
Yung Pan
Pool Access Suite
Stayed in Aug 2023
Couples
47 review
4.5/5
Great
Posted on Sep 24, 2023
so far, it is a good experience. can go straight to the swimming pool from room, nice.
Siti Farah Hanan
Deluxe Pool Access Room
Stayed in Jan 2024
Family
2 review
4.0/5
Very Good
Posted on Mar 6, 2024
The staff & service we got were pleasant. Although our room got a little bit of aircond water leaking, the staff came immediately to our room to fix it.
Happiness Nene
Deluxe Room with Pool View
Stayed in Jul 2023
Travel with friends
5 review
3.5/5
Posted on Aug 23, 2023
Place was okay and stuff was friendly, even when we asked for an upgrade it wasn’t a problem and it was done quickly. They had a variety of breakfast which was really good. However the Only problem we had was room service, cleaning was not done at all. Cleaning Stuff would come each day but would only change the bedding and not bother cleaning the room. They didn’t even top us up with toilet paper. Some things that you would expect like clean towels and fresh bedding sheets were not standard. Some day they even used the same bed sheets and we would see by how the bed was creased.