Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more stronglyāso every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.4
Service8.4
Cleanliness8.8
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All reviews(357)
Positive reviews(331)
Reviews with photos/video(209)
Great swimming pool(57)
Large rooms(41)
Offers pick-up/drop-offs(36)
Tasty food(25)
Close to beach(14)
Clean pool(13)
Too many mosquitoes(13)
Loved the beach(9)
Negative reviews(26)
Gladiator007
Pool Access Suite
Stayed in May 2025
Solo traveler
24 review
6.5/10
Posted on Jun 19, 2025
Very nice hotel but except one issueš . Electricity gonw around 10 am morning and until i check out around 12 pm electricity not came. They said there is power cut by electricity department but a four star hotel like this must needed a electricity generator. Its really makes me wonder why don't they have it š .
6/20
Anonymous User
Deluxe Room with Pool View
Stayed in Jun 2025
Couple
118 review
9.0/10
Great
Posted on Jul 11, 2025
Bedsheet is changed daily, however when you request room cleaning it might take them 2 hours to finally reach your room. Swimming pool is clean and relaxing
Travel Monkey
Deluxe Terrace Room
Stayed in Apr 2025
Solo traveler
41 review
9.0/10
Great
Posted on May 17, 2025
Excellent in every way, highly trained staff make you feel special. Restaurant food is underwhelming unfortunstrly, can't give a perfect score.
Anonymous User
Deluxe Pool Access Room
Stayed in Apr 2025
Couple
5 review
10/10
Outstanding
Posted on May 24, 2025
The staff was really nice. We loved to stay there. And outdoor area was beautiful. It was our anniversary trip and they welcomed us with decorated rooms. It makes our trip more special. Everything was good.
Gloire lāargentier
Deluxe Pool Access Room
Stayed in Apr 2025
Couple
10 review
10/10
Outstanding
Posted on May 12, 2025
Nice hƓtel. Clean, the stuff is generous. Not far from kata beach there is a free shuttle bus. Many restaurants around we really enjoy.
I firmly recommend you this hotel.
See you next year
lonelytraveler
Deluxe Room with Pool View
Stayed in Feb 2025
Business traveler
28 review
10/10
Outstanding
Posted on Mar 26, 2025
Itās only 10 minutes away from the beach! Great hotel! clean! And lots of swimming pools in the hotel
Anonymous User
Deluxe Terrace Room
Stayed in Dec 2024
Couple
1 review
6.5/10
Posted on Mar 12, 2025
The room was spacious and we loved the location. Although the staff needs better training, we overall enjoyed the beautiful and quiet area. We stayed for two nights but didnāt understand why housekeeping didnāt come to our room for the entirety of our stay so that was quite disappointing. The pool is beautiful but not very private as itās facing the ārestaurant/barā and isnāt too bigā¦
Guest User
Deluxe Room with Pool View
Stayed in Jun 2025
Couple
1 review
9.5/10
Amazing
Posted on Jul 10, 2025
Great resort located close to Kata beach! Located far away enough so that itās not noisy!
Koon Wee Jeremy
Deluxe Room with Pool View
Stayed in Nov 2024
Family
2 review
9.0/10
Great
Posted on Mar 8, 2025
Nice resort. Big and clean room. Breakfast is good. Not that near to beach
Zurainah
Deluxe Room with Pool View
Stayed in Apr 2025
Couple
4 review
5.5/10
Posted on May 4, 2025
The hotel is rated as 4 stars but is actually more like 3 stars in terms of amenities, fittings and furnishings. The bed quilt felt quite thin and was not adequate for comfort. The towels did not feel very fresh.
Guest User
Deluxe Room with Pool View
Stayed in Mar 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Apr 14, 2025
āItās really worth staying here, all the staff are friendly and helpful, itās clean and beautiful ā I really love it. 5 stars!ā
Guest User
Deluxe Pool Access Room
Stayed in Dec 2024
Couple
8 review
10/10
Outstanding
Posted on Feb 4, 2025
Very very beautiful hotel. The room si big, very clean and comfortable. The staff is amazing and friendly and I appreciated a lot the possibility to take a shower after check out. Five star for this structure!!!
Karen Innes
Deluxe Terrace Room
Stayed in Jun 2024
Traveling with friends
8 review
9.5/10
Amazing
Posted on Jul 16, 2024
I have stayed at the Palmery perhaps 7 times over the last 7 years. Love the hotel, big, modern rooms, good location, facilities, pools and gardens. Great staff. Our rooms weren't ready at 2pm when we checked in, but the wait wasn't long.
Returning at the end of the month. Breakfast is quite good and goes until 10.30am.
So many pools. It's an interesting property. Can highly recommend. Near good restaurants, etc.
Guest User
Deluxe Pool Access Room
Stayed in Nov 2024
Couple
3 review
7.0/10
Posted on Dec 18, 2024
Ok so - where do I start ? Letās first say that the location of the hotel is actually great since itās not on the Main Street of Kata Noi / Kata = which means that itās less noisy.
The staff were friendly and helpful but nothing out of the ordinary. For the reason why I gave 3 stars.
The cleanliness - I would say that the bathrooms probably need a deep cleaning or a refurbishment since you can see that they were used heavily - despite overall cleanliness , it doesnāt strike immediately as clean.
The pool access room - cool.