Botum Domrey Hotel

The hotel's recent opening provides good hygiene and service. Guests praise its cleanliness and convenient location near the palace and city center. Spacious rooms with balconies offer comfort. However, no on-site dining options.

Hard to review as initially we had difficulties. We booked and paid for a room online. When we arrived we checked in quite okay. Gave us our room and key and we went to our room. We were shocked when we entered as there was no window or natural light coming in at all … this room want not what we booked and paid for. Nevertheless, we were quite exhausted so we went to bed. Next day we were picked up early from the hotel to commence our group tour. At end of day when we arrived back we spoke with management about the sub-standard room we were given which was not what we booked and paid for. English barrier was quite evident and it was very difficult to communicate … finally someone with better English came to help. They apologised for the confusion and finally managed to swap the room to what it should have been but with the words “we have upgraded you to a better room”. Wait a minute … upgrade?? No, allocated the correct room, not upgrade. Anyway all is well after that with minimal contact with staff. There is an infinity pool, but no bar and no snacks to purchase. Pretty basic stuff really. All in all okay and don’t expect too much. Location is okay as well.

I had a very pleasant stay at this hotel. The room was clean, comfortable, and well-equipped, with friendly staff who made the experience even better. The facilities were well-maintained, and the location was convenient for both sightseeing and business. Overall, a great choice, I’d definitely consider staying here again.