Carmelina Beach Resort Ho Tram Reviews

Must book resort in hontram beach for family

Very lovely place to relax by the beach and kids friendly

We had a great stay here, good food, clean rooms, nice pool, kids have plenty of room to play

A very beautiful hotel, as if in the Garden of Eden. They use perfume in the room, so everything smells fragrant. A fairy tale for children. I really liked the hotel!

Good service from security to hotel staff

My family really likes it here, there are many trees and flowers, there is a spacious swimming pool and a water play area for children, there is a clean vegetable garden to supply the restaurant, a rabbit area for children to experience... delicious restaurants.

We visited for the second time, we really like this hotel for families with children - there are a lot of interesting places and entertainment for children.

5 stars for services, thoughtful, enthusiastic, friendly. Breakfast food was delicious.

We recently stayed at this resort as a family of 17 for two nights. While the resort offers a kid-friendly environment with a good range of entertainment options for children, I must say—this was unfortunately the most disappointing hotel experience I have ever had. First, the rooms do not provide an iron or ironing board, which we were told is due to “safety reasons.” Instead, guests are required to use the hotel’s paid ironing service, which is quite expensive. This felt like an unnecessary inconvenience, especially at a resort that claims to be 5-star. Second, we booked the pickleball court through the receptionist but were not informed that there would be an additional charge—200,000 VND for the court and 100,000 VND for racket rental per hour. This lack of clear communication left us feeling misled. To make matters worse, when we tried to clarify this, the pickleball area had no phone, and we were advised to walk back to reception ourselves—something that should not happen at a resort of this level. Third, breakfast service was far from accommodating. Despite the dining area being less than half full, the staff initially refused to arrange tables so our large family could sit together. Only after escalating to a manager did they finally agree to assist. While the resort may look appealing and has potential, the service we experienced was far below expectations. It’s disappointing that basic hospitality and communication were lacking throughout our stay. Regrettably, this has been the worst experience I’ve had at any hotel, and we do not plan to return. I truly hope the management takes this feedback seriously and works to improve, as the property does have promise if better service standards are put in place.

Excellent stay with beautiful gardens and friendly staff. The 7 Pickleball courts was certainly a major draw, well maintained as the hotel hosts international tournaments. Room is clean and very spacious. We enjoy the many species of flowers and vegetables as well as the mini river / ponds with fishes that can be found everywhere around the hotel. Highly recommend.

Stay was excellent! We only stayed 3 nights over a long weekend, it took us 4 hours to arrive at the hotel from district 1 in Ho Chi Minh City. Our first impression of the hotel was incredible, an oasis from the hustle and bustle with plenty of day time activities were shown to us on our way through to the room. “We had a little hiccough when I accidentally booked a twin and not a double so we had to get an upgrade but I’ll elaborate later”. Our first port of call after a long drive was to go a grab something to eat, the restaurant had a lovely setting with the salt water pool surrounding the front of the restaurant overlooking a pristine beach, with plenty of indoor, outdoor and air conditioned seating areas. We opted for a steak and a chicken burger and the chicken burger was fantastic and just what was needed, the steak was cooked well but the fat was not rendered down enough. We left in good spirits and just wandered around the resort and went exploring around. We returned to our rooms and the bed was very comfortable, slightly firm but I like that and it was very quiet so we slept well, unfortunately there is a little window above the door that let light in at 5.45 as the sun rose but it was fine as it got our day going nice and early. The shower and jacuzzi in the pool view bungalow is great and there is a little fountain for the ambiance. Breakfast has a great selection for you to choose from, savory, sweet, healthy or not there was plenty of options. There is an omelette station which is always great, although there were a few issues with the chefs English I always got what I ordered. The hotel staff usually cleaned the room at around 9-9.30am and the rooms were cleaned really well. The resort is very clean too and the use of electric buggies/ golf carts to take you around the resort was welcomed greatly by us as Vietnam was in the middle of a heat wave, so walking was very hot. To go along with the salt water pool by the restaurant, there was also a fresh water pool, 2 tennis courts, 7 pickleball courts, a cinema, a games room, a soft play area, a fishing pond, archery tag, paintball, a kids fun pool, a spa and their very own fruit gardens where they grow all their fresh tropical fruit. We didn’t use most of these facilities but we played pickleball for the first time, on their main tournament court and loved it. Unfortunately I couldn’t give 5 stars, the way to book a room is overly complicated as it is an email system on their website and one mistake means you end up with a mistake in your room too. Some might put that down to me but the ease of booking a room is very important and key to making an enjoyable holiday begin well for us. Secondly the food at the restaurant is average, you can get a taxi out the resort to Ho Tram town but grab does not work so was difficult again to do that. Besides that a brilliant stay.

-The staff are very friendly og helpful -Good food -Many activities for kids both inside and outside. -Nice pools - The room was nice with garden view - Price was reasonable - welcom drink was fresh and organic - organic vegetables and fruits

My family begin summer holiday at Carmelina Beach Resort for 2 days 1 night. My children 're so happy when they has joined many practices: feeding rabbits, feeding fishes, swimming, archery, watching cartoon...Breakfast buffet's delicious. The staffs 're friendly. I'll take my family to Carmelina Beach Resort next time

The room is clean and well maintained. Staffs are very friendly and helpful. Room Price is within a reasonable range. Especially, kid-friendly: There are quite a few activities for kids around.